Trying to make my first withdrawal from them:
Put in request over a month ago, they say takes 6-7 biz days for Acct'g dept to review for rollover clearance. Money debited from account ~July 16, said check would go out in a week. Never arrives.
Talk to CS Mon/Tue they apologize and say they'll send it out tomorrow. I ask on Thu if it has been sent out and the tracking #. They say someone from acc'tg will respond and give that info to me. Still nothing.
So, 3+ weeks no access to funds and no check sent. I feel like they will pay and are just dragging out the process until more NFL $ arrives, but be aware if you need to cash out some funds from them.
Put in request over a month ago, they say takes 6-7 biz days for Acct'g dept to review for rollover clearance. Money debited from account ~July 16, said check would go out in a week. Never arrives.
Talk to CS Mon/Tue they apologize and say they'll send it out tomorrow. I ask on Thu if it has been sent out and the tracking #. They say someone from acc'tg will respond and give that info to me. Still nothing.
So, 3+ weeks no access to funds and no check sent. I feel like they will pay and are just dragging out the process until more NFL $ arrives, but be aware if you need to cash out some funds from them.
