Bet Phoenix owes me 13k

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  • -105
    SBR High Roller
    • 07-20-10
    • 208

    #1
    Bet Phoenix owes me 13k
    I am trying to withdraw my balance, cause obv my limits have been cut after this run I had in the last 3 weeks. I asked for a check.....nope don't send checks to Canada. I asked them to send me it on moneybookers......nope don't pay out moneybookers unless first deposit is moneybookers.....asked for a wire........I get "the person who can authorize that isn't here"

    My only option, paying $65 on $850 **, how is this right.

    They want over $50 for every kind of withdraw.


    HELP!!!!!!!
  • SBR Lou
    BARRELED IN @ SBR!
    • 08-02-07
    • 37863

    #2
    Did you ask when the mgr that authorizes wires would be available?

    Send an e-mail to help@sportsbookreview.com with your account # and we'll follow up for you if you don't want to go through the normal CS process.
    Comment
    • teaserpleaser
      BARRELED IN @ SBR!
      • 08-14-08
      • 26015

      #3
      ....
      Comment
      • -105
        SBR High Roller
        • 07-20-10
        • 208

        #4
        Thank you Lou I will give them 24hrs to tell me yes we will send a bank wire anything else I will email help@sportsbookreview.com . I'm nervous about sharing the account number because I have called them before given the account number AND THE OPERATER TOLD ME MY PASSWORD!!!!!!
        Comment
        • BigDaddy
          SBR Hall of Famer
          • 02-01-06
          • 8378

          #5
          patience and talk to a manager and you will most likely be fine.

          this book has never not paid me once and i have had balances just like you
          Comment
          • AimingHigh
            SBR Wise Guy
            • 06-12-09
            • 670

            #6
            Given recent and not-so-recent threads, I'd get them to disable access to the casino while you sort out your payout.
            Comment
            • -105
              SBR High Roller
              • 07-20-10
              • 208

              #7
              I was told 4k moneyorder sent out next monday for 50$ fee. 10 days to recieve it.

              Future moneyorders 100$ fee for 4k

              Keep you guys posted. Thankyou
              Comment
              • stikymess
                SBR MVP
                • 05-19-10
                • 3288

                #8
                Originally posted by -105
                I was told 4k moneyorder sent out next monday for 50$ fee. 10 days to recieve it. Future moneyorders 100$ fee for 4k Keep you guys posted. Thankyou
                Since you started this thread and it's basically public record, have you still contacted Lou? Best to head off any problem if there is a problem.
                Comment
                • Hareeba!
                  BARRELED IN @ SBR!
                  • 07-01-06
                  • 37279

                  #9
                  WTF can't they send a cheque to Canada?
                  Comment
                  • suckerbet
                    SBR High Roller
                    • 08-04-10
                    • 113

                    #10
                    I use a sister company of Bet Phoenix, (SkyBook) and over the last month I have hit them pretty good ($850.00). I had a balance of $675 yesterday, (Aug 3) and requested a payout of $175.00. Normally its deducted from your account in a few hours. When I checked today and saw it had not been deducted, by 11 am, I called and the said it was processed and I would have the information for pick up today. I just checked and they are not picking up any phones., no live chat, either. I went to parent co Bet Phoenix and the same calls will not go through and no live chat. I have a bad feeling here.
                    Comment
                    • betphoenix
                      SBR High Roller
                      • 10-24-07
                      • 244

                      #11
                      -105...we can move you a wire. The check processor will not remit in Canada.

                      Suckerbet...your payment has been constructed already and will be available for pick up today.
                      BetPhoenix - Join here
                      Comment
                      • Frogger
                        SBR Sharp
                        • 04-17-10
                        • 382

                        #12
                        Originally posted by suckerbet
                        over the last month I have hit them pretty good ($850.00).
                        congratulations, i bet friends and family were impressed
                        Comment
                        • Frogger
                          SBR Sharp
                          • 04-17-10
                          • 382

                          #13
                          Originally posted by AimingHigh
                          Given recent and not-so-recent threads, I'd get them to disable access to the casino while you sort out your payout.
                          Good advice, never know with these guys, and I'm serious this time (last post was semi-sarcastic)
                          Comment
                          • GGZOLA
                            SBR MVP
                            • 06-30-06
                            • 1118

                            #14
                            WISH people would wait a little b4 they bash good books like this
                            Comment
                            • suckerbet
                              SBR High Roller
                              • 08-04-10
                              • 113

                              #15
                              Thanks 4 all the comments and i was not bashing anyone. My concern was simply that NO phones were being picked up at any location, which to my way of thinking , may be a problem. As far as my winnings yes my friends and family are all impressed, I am just a small player $50-$100, and making around $1300 in a month with small wagers, in my estimation "aint bad"....lol. But in all sincerity thanks all for the input, this is a great place to get help and good luck to all
                              Comment
                              • -105
                                SBR High Roller
                                • 07-20-10
                                • 208

                                #16
                                Originally posted by betphoenix
                                -105...we can move you a wire. The check processor will not remit in Canada. Suckerbet...your payment has been constructed already and will be available for pick up today.
                                I will be happy to recieve wires.
                                Comment
                                • increasedodds
                                  SBR Wise Guy
                                  • 01-20-06
                                  • 819

                                  #17
                                  My expectation is that good legit books have checks in place to prevent employee fraud. If I request a 5 digit wire, I don't even check on whether the book has done anything for 2-3 days. I don't expect the guy that authorizes $13,000 payouts to sit at the computer screen around the clock.

                                  In my view any complaint less than 3 days after a withdrawal request should be deleted by SBR.
                                  Comment
                                  • HedgeHog
                                    SBR Posting Legend
                                    • 09-11-07
                                    • 10128

                                    #18
                                    Originally posted by suckerbet
                                    I use a sister company of Bet Phoenix, (SkyBook) and over the last month I have hit them pretty good ($850.00). I had a balance of $675 yesterday, (Aug 3) and requested a payout of $175.00. Normally its deducted from your account in a few hours. When I checked today and saw it had not been deducted, by 11 am, I called and the said it was processed and I would have the information for pick up today. I just checked and they are not picking up any phones., no live chat, either. I went to parent co Bet Phoenix and the same calls will not go through and no live chat. I have a bad feeling here.
                                    The good news is that you will get paid. The bad news is that I have no idea when. My last check took over a month and required help from SBR. That was several months ago and they claimed processing problems. So Monday, I request a payout and I felt confident that all the problems were behind them because they claim to have it fixed on this forum. The money is still not deducted today so I call only to find out I was lied to once again. On Monday, I was told to allow 3-5 days but many are receiving checks in 2 days. Today it's allow at least a week for processing and another 3-5 business days after that. The story changes day to day and it's always for the worst.

                                    If the entire process takes 2 weeks tell us so. A month or more sucks, but at least admit it so we know. Yet they post here and say that their processing probs are fixed. What a load of crap; nothing has changed. The only thing more ridic is that BP is rated a B+ shop. Like I said, I know I'll get paid but just can't rely on when that will be--they have no credibilty.
                                    Comment
                                    • Hareeba!
                                      BARRELED IN @ SBR!
                                      • 07-01-06
                                      • 37279

                                      #19
                                      Originally posted by GGZOLA
                                      WISH people would wait a little b4 they bash good books like this
                                      well I certainly wouldn't be classing a book as "good" if it isn't able to payout my balance quicker than several weeks, and on top of that charge me for the privilege

                                      one really has to wonder why that is
                                      Comment
                                      • GGZOLA
                                        SBR MVP
                                        • 06-30-06
                                        • 1118

                                        #20
                                        never mind Hareeba hate them all (as you know by now)
                                        Comment
                                        • jackkkk2009
                                          SBR MVP
                                          • 07-13-09
                                          • 1183

                                          #21
                                          I wish i could hit them good. So far, I have never won any at that site.
                                          Comment
                                          • lukahh
                                            SBR Wise Guy
                                            • 04-08-10
                                            • 941

                                            #22
                                            Originally posted by -105
                                            Thank you Lou I will give them 24hrs to tell me yes we will send a bank wire anything else I will email help@sportsbookreview.com . I'm nervous about sharing the account number because I have called them before given the account number AND THE OPERATER TOLD ME MY PASSWORD!!!!!!
                                            Definitely MUST follow Aiminghigh's advice.
                                            Comment
                                            • midnight777
                                              Restricted User
                                              • 09-10-09
                                              • 504

                                              #23
                                              i requested a check last mon funds were removed yestersay.
                                              Comment
                                              • HedgeHog
                                                SBR Posting Legend
                                                • 09-11-07
                                                • 10128

                                                #24
                                                Originally posted by midnight777
                                                i requested a check last mon funds were removed yestersay.
                                                So if I read you correctly, it took 9 days for them to just process your payout?
                                                Comment
                                                • nosniboR11
                                                  SBR Posting Legend
                                                  • 09-02-08
                                                  • 10042

                                                  #25
                                                  wow, so betphoenix books are slow paying the bigger winners, hmmmmmmmmmmmmmmmmm , guess will think twice before putting football money in those books
                                                  Comment
                                                  • -105
                                                    SBR High Roller
                                                    • 07-20-10
                                                    • 208

                                                    #26
                                                    I emailed betphoenix my bankwire info, What's the over under on ALL my money being recieved to my bank account? All my sbr points go to who is closest and posts in this thread. First one to post the right date wins, no tie.

                                                    I can't wait to post in the payout thread. Vegas here I come
                                                    Comment
                                                    • BigDaddy
                                                      SBR Hall of Famer
                                                      • 02-01-06
                                                      • 8378

                                                      #27
                                                      aug 9th
                                                      Comment
                                                      • tommygun
                                                        SBR MVP
                                                        • 07-01-10
                                                        • 2239

                                                        #28
                                                        August 12
                                                        BETTING EXCHANGES, easy money.

                                                        Soccer Tipping: 5-0-1
                                                        Comment
                                                        • Kaabee
                                                          SBR MVP
                                                          • 01-21-06
                                                          • 2482

                                                          #29
                                                          august 11
                                                          Comment
                                                          • samgurt
                                                            SBR MVP
                                                            • 05-31-10
                                                            • 2980

                                                            #30
                                                            aug 6
                                                            Comment
                                                            • beanbag
                                                              SBR MVP
                                                              • 01-21-10
                                                              • 2364

                                                              #31
                                                              August 13th
                                                              Comment
                                                              • Vesuvius
                                                                SBR MVP
                                                                • 02-19-08
                                                                • 3886

                                                                #32
                                                                Good luck.
                                                                Comment
                                                                • gangeriver
                                                                  SBR MVP
                                                                  • 12-23-09
                                                                  • 2138

                                                                  #33
                                                                  betphoenix stories like Bwin stories...robbery,slow pay, partnership with cheat sportsbooks. they might close accounts soon
                                                                  Comment
                                                                  • HedgeHog
                                                                    SBR Posting Legend
                                                                    • 09-11-07
                                                                    • 10128

                                                                    #34
                                                                    August 19th. No way of telling...they lie.
                                                                    Comment
                                                                    • HedgeHog
                                                                      SBR Posting Legend
                                                                      • 09-11-07
                                                                      • 10128

                                                                      #35
                                                                      Originally posted by gangeriver
                                                                      betphoenix stories like Bwin stories...robbery,slow pay, partnership with cheat sportsbooks. they might close accounts soon
                                                                      Not to worry, they're a B+ Book. BTW, A- Cascade has finally processed my payout request from '07...I should get it in 2020 and Lenny promises to deliver my check personally.
                                                                      Comment
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