I thought it would be beneficial for potential suitors of bet911 to see the book from a customer perspective the appriciation and loyalty that will be shown should a book be in a position to step forward. In this most helpless of times, honestly and openess from the customers is essential - I hope to explain why I - and potentially other EU customers ended up here, and to offer one customers opinion on the situation.
Why I ended up at Bet911
Many UK books impose line limits on "medium" rollers (stakes up to £500) - I had accounts with Bet365, Williamhill and Stanjames but tended to be limited on more obsucre markets to £100 - £300 bets; hence my move to the US facing market – of which I hold three accounts; 5Dimes, Pinnacle and Bet911.
5Dimes I joined to take advantage of an Asian handicap soccer line they offered that wasn’t available elsewhere close to the off – I have stayed for the high limits; however I do not bet regularly (<$1000 turnover per month) as the currency is restricted to USD, and the bonuses offered are restricted for players outside of North America.
PinnacleSports I joined because they have high limits and sharp lines, however again I do not bet regularly here (<£1000 turnover per month) as they offer no bonuses or promotions, and I find it irrating that they couldn't respond immediately to my querys as they offer no means of immediate customer support - as a consumer I really appriciate live chat and real time resolution of issues.
I joined Bet911 via Moneybookers.com after reviewing positive forum reviews - believing it to be the best of both worlds. I received a 30% cash bonus on a deposit of £300 – which I found both tempting and rewarding as I hit a winning streak and increased my balance to over £1,500. Bet911 ticked all the boxes for me as a player, good bonuses – which I thought at the time to be fair and sustainable, immediate live chat/phone support, high limits, good lines and multicurrency support.
In retrospect, the business model was unsustainable, but the customer wasn't always able to know that at the time; many of us are honest players with simple requirements that were not met elsewhere.
If it is true that in the long term the house always wins; then from me at least you will see a direct financial return on the investment - I hope to have 50 years of gambling ahead of me, I want to offer potential suitors the little that I can as a customer of a competitor - a small, honest guarantee that you would see 100% of my sports and casino action for as long as I continue to gamble; you would see a form of brand loyalty that surpasses any promotion, restriction or rating - you would have me as a customer in pepetuity.
Yours,
Dee
Why I ended up at Bet911
Many UK books impose line limits on "medium" rollers (stakes up to £500) - I had accounts with Bet365, Williamhill and Stanjames but tended to be limited on more obsucre markets to £100 - £300 bets; hence my move to the US facing market – of which I hold three accounts; 5Dimes, Pinnacle and Bet911.
5Dimes I joined to take advantage of an Asian handicap soccer line they offered that wasn’t available elsewhere close to the off – I have stayed for the high limits; however I do not bet regularly (<$1000 turnover per month) as the currency is restricted to USD, and the bonuses offered are restricted for players outside of North America.
PinnacleSports I joined because they have high limits and sharp lines, however again I do not bet regularly here (<£1000 turnover per month) as they offer no bonuses or promotions, and I find it irrating that they couldn't respond immediately to my querys as they offer no means of immediate customer support - as a consumer I really appriciate live chat and real time resolution of issues.
I joined Bet911 via Moneybookers.com after reviewing positive forum reviews - believing it to be the best of both worlds. I received a 30% cash bonus on a deposit of £300 – which I found both tempting and rewarding as I hit a winning streak and increased my balance to over £1,500. Bet911 ticked all the boxes for me as a player, good bonuses – which I thought at the time to be fair and sustainable, immediate live chat/phone support, high limits, good lines and multicurrency support.
In retrospect, the business model was unsustainable, but the customer wasn't always able to know that at the time; many of us are honest players with simple requirements that were not met elsewhere.
If it is true that in the long term the house always wins; then from me at least you will see a direct financial return on the investment - I hope to have 50 years of gambling ahead of me, I want to offer potential suitors the little that I can as a customer of a competitor - a small, honest guarantee that you would see 100% of my sports and casino action for as long as I continue to gamble; you would see a form of brand loyalty that surpasses any promotion, restriction or rating - you would have me as a customer in pepetuity.
Yours,
Dee
