Linked to BetOnline yesterday through SBR..offering to Meet/Beat any bonus offer out there through any legit, high rated SBR book through 4/17/2010. Decided to give them a try and advised them of the best current offer I have and asked for a slight concession as they only will match cash offers with free play (Offer I had was 6xRO, asked them to lower it to 5xRO since they were offering less favorable free play).
First go to chat..am told that offer expired 4/3/2010..advised site shows 4/17/2010..understandable that some clerks may not be made aware of updates. Sent link to the girl and speaks with someone else. Said they show expired 4/3 and I would need to speak with JR. Told me to just send an e-mail to CS and let them know I need a manager and JR would get back to me..ok, easy enough. Send e-mail with link and request call back.
Within 10 minutes get a response back from Joe, not JR..claims he is the man in charge and no such offer..completely ignores my e-mail. E-mail back asking for JR, not Joe and asking to read the e-mail this time. Replies back again, he is in charge. No such offer out there...call, finally get to Joe..claims its a dead link. Asked if its dead, why am I seeing it ? Dead implies it is not live..clearly it is a live link, possibly an orphaned link, but definitely not dead. Advised still shows an active deadline on it and would expect a quality book to honor their promo's. Replies they will give 10% as its my first deposit. Declined this offer as as it clearly smells of bait and switch...replied to me the link is dead and they will not honor anything...again ask if they are hosting this site, Yes, then how can it be dead if you are in charge and still displaying it ? Clearly sounds as if you are dangling this out there to get signups and not honoring your promo's...still only willing to do 10%. Ask to have JR e-mail me, no..not their responsibility and they are pulling promo immediately.
For those who care, here are the conditions/offer:
Better Bonus Guarantee: EXTENDED!
BONUSES don't come any better, anywhere, than Right Here, Right Here, Right Now with the Better Bonus Guarantee,* only at BetOnline. Think you can get a better deposit or re-deposit bonus somewhere else? Call us at 1-800-977-4717 and we'll meet it or beat it. *Terms and conditions apply. Call for full details.
Terms and conditions
The Promotion: We'll meet or beat the best deposit bonus offer out there.
This promotion only applies to offers from legitimate North American-facing sports books with a SportsBookReview.com rating of C or better.
All of the same terms and conditions attached to the offer by the original sports book offering it apply at Betonline as well.
Any deposit bonuses provided are freeplay bonus funds and have at least a five-time rollover requirement unless specified as a higher rollover in the offer’s original terms and conditions.
Only one deposit with the Better Bonus Guarantee is allowed per account/player/computer/IP Address/House address during the promotional period.
No other bonuses tied to Deposit Bonuses are applicable when using the Better Bonus Guarantee.
This promotion is available only to active players in BetOnline in good standing who deposit at least $500.00 in a single transaction (or multiple transactions within a one hour time period) between January 5th and April 17th, 2010.
To participate in this promotion, you must email PlayerServices@BetOnline.com with a link to the site's offer and terms and conditions of the offer you want us to meet or beat.
Maximum Bonus amount that can be awarded under this promotion is $1000.00.
Promotional period: This promotion commences on January 5th, 2010 at 00:01 ET and has been extended until April 17th, 2010 at 23:59 ET. Eligible deposits are those made during the promotional period.
If you have any questions regarding this promotion, call our Customer Service line at 1-800-977-4717.
BetOnline reserves the right to change or cancel this offer without notice.
I dont blame SBR for this..this is all on Betonline. They hang an offer out there, and when someone presents something they dont want to do, they pull it. Anyone wanna bet the link is still active Tuesday ? They have the right to cancel without notice, but a. that right is not retroactive..you cant offer and 5 minutes after someone accepts pull it back and b. if canceled, then shouldnt that apply to EVERYONE, not just to offers you dont like.
First go to chat..am told that offer expired 4/3/2010..advised site shows 4/17/2010..understandable that some clerks may not be made aware of updates. Sent link to the girl and speaks with someone else. Said they show expired 4/3 and I would need to speak with JR. Told me to just send an e-mail to CS and let them know I need a manager and JR would get back to me..ok, easy enough. Send e-mail with link and request call back.
Within 10 minutes get a response back from Joe, not JR..claims he is the man in charge and no such offer..completely ignores my e-mail. E-mail back asking for JR, not Joe and asking to read the e-mail this time. Replies back again, he is in charge. No such offer out there...call, finally get to Joe..claims its a dead link. Asked if its dead, why am I seeing it ? Dead implies it is not live..clearly it is a live link, possibly an orphaned link, but definitely not dead. Advised still shows an active deadline on it and would expect a quality book to honor their promo's. Replies they will give 10% as its my first deposit. Declined this offer as as it clearly smells of bait and switch...replied to me the link is dead and they will not honor anything...again ask if they are hosting this site, Yes, then how can it be dead if you are in charge and still displaying it ? Clearly sounds as if you are dangling this out there to get signups and not honoring your promo's...still only willing to do 10%. Ask to have JR e-mail me, no..not their responsibility and they are pulling promo immediately.
For those who care, here are the conditions/offer:
Better Bonus Guarantee: EXTENDED!
BONUSES don't come any better, anywhere, than Right Here, Right Here, Right Now with the Better Bonus Guarantee,* only at BetOnline. Think you can get a better deposit or re-deposit bonus somewhere else? Call us at 1-800-977-4717 and we'll meet it or beat it. *Terms and conditions apply. Call for full details.
Terms and conditions
The Promotion: We'll meet or beat the best deposit bonus offer out there.
This promotion only applies to offers from legitimate North American-facing sports books with a SportsBookReview.com rating of C or better.
All of the same terms and conditions attached to the offer by the original sports book offering it apply at Betonline as well.
Any deposit bonuses provided are freeplay bonus funds and have at least a five-time rollover requirement unless specified as a higher rollover in the offer’s original terms and conditions.
Only one deposit with the Better Bonus Guarantee is allowed per account/player/computer/IP Address/House address during the promotional period.
No other bonuses tied to Deposit Bonuses are applicable when using the Better Bonus Guarantee.
This promotion is available only to active players in BetOnline in good standing who deposit at least $500.00 in a single transaction (or multiple transactions within a one hour time period) between January 5th and April 17th, 2010.
To participate in this promotion, you must email PlayerServices@BetOnline.com with a link to the site's offer and terms and conditions of the offer you want us to meet or beat.
Maximum Bonus amount that can be awarded under this promotion is $1000.00.
Promotional period: This promotion commences on January 5th, 2010 at 00:01 ET and has been extended until April 17th, 2010 at 23:59 ET. Eligible deposits are those made during the promotional period.
If you have any questions regarding this promotion, call our Customer Service line at 1-800-977-4717.
BetOnline reserves the right to change or cancel this offer without notice.
I dont blame SBR for this..this is all on Betonline. They hang an offer out there, and when someone presents something they dont want to do, they pull it. Anyone wanna bet the link is still active Tuesday ? They have the right to cancel without notice, but a. that right is not retroactive..you cant offer and 5 minutes after someone accepts pull it back and b. if canceled, then shouldnt that apply to EVERYONE, not just to offers you dont like.
Please wait for a BetOnline Account Manager to respond...
