[dafabetscam]

Hi,

I have had trouble with Dafabet before:

https://www.sportsbookreview.com/for...st-stupid.html

After a few weeks they unlocked my account and continued to let me play.

I had been playing there since that incident (I thought they couldn't possibly cause me anymore issue after I literally sent them over 130 pictures and 5 videos of various documents)

I was wrong...

I went on a winning streak. Balance sits at around 18k. Last week I tried to log into my account and "account closed". Live chat inform me that they sent me an e-mail (they didn't - thats a lie). They say they need to see my payslip. They already know I can't provide them with payslips as I am a gambler.

Now they just keep saying: "sir, we need to see payslip or we keep money".

Other than going out and getting a job and waiting a few months for a payslip, any other suggestions of how I can get my money?

Any advice in dealing with these absolute idiots is appreciated..

[Optional]

Did you end up using that solicitor last time?

It sounds to me like you have a case IBAS might look at too.

[dafabetscam]

Hi Optional,

I made enquiries with the solictor but they paid as I was still in discussion with him (also found out from said enquiries that Dafabet's IOM address could be served by the MCOL service within the UK).

I thought about IBAS but after calling them yesterday, they said they might need a reference number and proof I have exhausted Dafabet's complaint procedure. Dafabet won't escalate it as a complaint or give me any reference number. IBAS also told me it's too early to start a complaint through them. Didn't fill me with confidence tbh.

A friend has said he could "employ" me for a few months and provide me with a payslip. I guess this isn't to be advised however.

Last case scenario is using the MCOL service (www.moneyclaim.gov.uk) but I have to pay 5% of the claim to start the claim. I don't mind doing that but do you know if I would get that back when I win?

[lonnie55]

What's going on with UK books lately? Betfair demands for landline phone, Dafabet wants to see a payslip. What's next? A certificate of mental sanity? This reminds me of 1xbet methods...

[jbayko]

I thought about IBAS but after calling them yesterday, they said they might need a reference number and proof I have exhausted Dafabet's complaint procedure. Dafabet won't escalate it as a complaint or give me any reference number. IBAS also told me it's too early to start a complaint through them. Didn't fill me with confidence tbh.

To me, if Dafabet won't let you enter the complaint process, then you've exhuasted their complaint process. Can't you use their emails rejecting your request as proof of this?

[dafabetscam]

Well, they don’t put their refusal in writing - they just don’t actually respond to my requests to escalate it or to my emails asking for the reference number
But yes I agree..

[Optional]

Hi Optional,

I made enquiries with the solictor but they paid as I was still in discussion with him (also found out from said enquiries that Dafabet's IOM address could be served by the MCOL service within the UK).

I thought about IBAS but after calling them yesterday, they said they might need a reference number and proof I have exhausted Dafabet's complaint procedure. Dafabet won't escalate it as a complaint or give me any reference number. IBAS also told me it's too early to start a complaint through them. Didn't fill me with confidence tbh.

A friend has said he could "employ" me for a few months and provide me with a payslip. I guess this isn't to be advised however.

Last case scenario is using the MCOL service (www.moneyclaim.gov.uk) but I have to pay 5% of the claim to start the claim. I don't mind doing that but do you know if I would get that back when I win?

IBAS do not need a reference number. And if they are trying to block you by saying you need to complete the dispute process with Dafabet, then put in an IBAS complaint that they wont offer you a dispute resolution option. That's a basic condition of their license.

I don't know anything about MCOL I'm sorry.

[Optional]

Your complaint is a little bit complex as you have been through the process and been approved once. You might find it is worth spending that 5% on your solicitor preparing a submission for IBAS making sure it is explained properly and legal issues pointed out, instead of MCOL.

[dafabetscam]

Still nothing from Dafabet
How long do IBAS take to respond usually, Optional?

[Hareeba!]

Since when has it been a condition of play that one is required to be employed?
Never seen any bookies' T&Cs require that!

[cashin81]

I think books can ask about where the money is coming from. but thats usually regards to limiting your stakes or closing your account.

i dont think they can just steal money lol

it would probably fall into suspicious betting...........I know UK books look into your postcode and asses how much you "should" be betting!

[dafabetscam]

I've already shown them a few months back where my money came from.

It gets even better now.
I have won money there since and withdrawn it back to my bank account. I used these winnings from them to deposit again.
They now won't accept my winnings from them as the source of funds - and say thats not a valid explanation. Even though it clearly shows winnings from Dafabet going into my account and then being deposited at a later date .

[Optional]

Still nothing from Dafabet
How long do IBAS take to respond usually, Optional?

I think a few days to a week is normal but they regularly don't respond too. I think when you follow up next time CC the email to info@gamblingcommission.gov.uk and make sure you mention that no one is offering any sort of dispute resolution option.

[dafabetscam]

Still no movement from Dafabet.
I have shown them bank statements going back months and months showing winnings (of 10x more than what I deposited to Dafabet) going into my account and then being deposited to Dafabet.
I showed them tax forms from the HMRC from a couple of years back when I was self employed showing earnings of 10x more than I deposited to Dafabet.

Their response?

"We need to see payslip sir"

It really seems like they are a scam book.

[Optional]

Still no movement from Dafabet.
I have shown them bank statements going back months and months showing winnings (of 10x more than what I deposited to Dafabet) going into my account and then being deposited to Dafabet.
I showed them tax forms from the HMRC from a couple of years back when I was self employed showing earnings of 10x more than I deposited to Dafabet.

Their response?

"We need to see payslip sir"

It really seems like they are a scam book.

As you are self employed, why not write yourself a payslip?

[lonnie55]

As you are self employed, why not write yourself a payslip?

Fake a payslip, get caught and banned forever. Do you really think this is a good idea?

I have a feeling Dafabet waits exactly for that opportunity, now that they know he has no activity as an employed person.

@OP: You need a third party authority to solve that issue imo. IBAS should sort that out. Did you already call them? https://www.ibas-uk.com/contact-ibas/

[Optional]

Fake a payslip, get caught and banned forever. Do you really think this is a good idea?

I have a feeling Dafabet waits exactly for that opportunity, now that they know he has no activity as an employed person.

@OP: You need a third party authority to solve that issue imo. IBAS should sort that out. Did you already call them? https://www.ibas-uk.com/contact-ibas/

I did not say fake a payslip.

If he owns a company he can write himself a proper payslip.

[dafabetscam]

I provided them with the equivalent of a payslip for a self employed individual. Even though mortgage companies accept these documents, Dafabet won’t.

@lonnie - IBAS are taking their time...

[lonnie55]

...

[Optional]

I provided them with the equivalent of a payslip for a self employed individual. Even though mortgage companies accept these documents, Dafabet won’t.

@lonnie - IBAS are taking their time...

Why can't you start issuing regular payslips for yourself?

Are you not an employee of the company?

Or is this not a registered company?

[dafabetscam]

It is a registered company but I am not an employee of the company, I receive dividends etc rather than a salary - but either way that isn’t the source of my funds.

[Optional]

It is a registered company but I am not an employee of the company, I receive dividends etc rather than a salary - but either way that isn’t the source of my funds.

If it isn't the source of funds, providing it probably wont satisfy them anyway then.

They will either be concerned 1) You are betting more than you can afford or 2) That you are betting with the funds of crime.


Imagine yourself sitting in their position and needing to show THEY have been responsible and ensured neither of these is the case. And try to think what would satisfy you in their position and try to give them that. It doesn't matter if they believe you or not, they have to be able to satisfy the regulator if ever called upon to prove they adhere to the guidelines.

Just send what you think should satisfy those concerns instead of a payslip.

[dafabetscam]

I wish it were that simple! Wouldn’t it be nice if they really were concerned that I was betting too much? I would guess they were more concerned with the amount I’ve won from them.

1) the sums I have bet there are minuscule compared to my “net wealth” - without wanting to sound like I’m bragging. I have also shown them a 6 figure amount in winnings
2) there is nothing to imply there is any crime involved - it’s clear where the funds have come from, been to and how they found their way into Dafabet

[Optional]

I wish it were that simple! Wouldn’t it be nice if they really were concerned that I was betting too much? I would guess they were more concerned with the amount I’ve won from them.

1) the sums I have bet there are minuscule compared to my “net wealth” - without wanting to sound like I’m bragging. I have also shown them a 6 figure amount in winnings
2) there is nothing to imply there is any crime involved - it’s clear where the funds have come from, been to and how they found their way into Dafabet

I don't really think an SBR dispute agent will be able to get very far, as it's a complicated KYC issue, but you can try submitting a sportsbook complaint form and see how they go.

Personally, I'd go back to the solicitor from last time and at the very least ask him to serve a letter of demand on Dafabet for the 18k.

If he thinks you have a case and it will require a court order, they should offer to handle it all for around 20% of the funds at a guess.


Plus I would continue to try to get IBAS to look at it. If you CC the UKGC email address when asking IBAS where you can access any form of dispute resolution system it really should help. All the UKGC really is responsible for in disputes is ensuring a proper dispute resolution procedure is being offered. If you say that isn't happening it gets action usually.

[althelegend]

Dafabet is operated by Asian BGE (Isle of Man) Ltd which is a limited company licensed in Isle of Man and situated at First Floor, Jubilee Buildings, Victoria Street, Douglas, Isle of Man IM1 2SH.
Gambling debts are enforceable in law in the Isle of Man

Write to them

[cashin81]

just realised you are in UK

in which case, you dont need to even send ID etc - they just do a credit check on you.

Just take them to court, you wont lose. Most of their terms wont actually hold up in court of law