WagerHub: Just a few words

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  • BET THE HOOK
    SBR MVP
    • 02-16-09
    • 1947

    #1
    WagerHub: Just a few words
    I just wanted to post about a few bright spots in my WagerHub experiences over the past few weeks. I have had an account since the days of the promo they did but finally made another deposit because Chuck put his money where his mouth was and guaranteed my payouts within 48 hours or he would put $100 in my account every day until I recieved it. Cant go wrong right?

    Both Chuck and Tom both went out of their way to make sure I have had everything I need and Chuck even had my call forwarded to his house at 930 at night on his personal time to correct a play for me. That is excellent service in my opinion and I have been playing with online books for 17+ years.

    On another note I called on Saturday about 15 minutes before the Nationwide race started because there were no lines posted and the manager found lines elsewhere and posted them so I could have action. That is also excellent service if you ask me. I have to admit that I was a bit scared of all the negative posts I have read here so I asked about each individual situation I had read about and they explained each situation in detail. It seems that there were sevaral players just taking shots at the book with fake names and several accounts etc.. and another player had a service logging into his account and wagering for him from across the country which is also illegal. I believe this book is just as solid as some of the larger books we play with and were getting some negative publicity for the wrong reasons. I still have money at several A-B books but WagerHub is proving to be a solid alternative in my stable of books.
  • whatsgood5
    Restricted User
    • 10-13-09
    • 15359

    #2
    I can say that I recieved the max $300 cash-out from the free-play with no problems. But a lot of others seemed to have had problems, so that raises a red flag to me. Chuck seems like a nice guy and is very professional though
    Comment
    • BET THE HOOK
      SBR MVP
      • 02-16-09
      • 1947

      #3
      They have explained all the complaints satisfactorily to me and have exceeded everything that they have promised me. I am going to keep them in my rotation until they give me a reason not too.
      Comment
      • BET THE HOOK
        SBR MVP
        • 02-16-09
        • 1947

        #4
        Hey Chuck I tried to send you a PM but it says you are not accepting them. Call me.
        Comment
        • peterbet
          SBR Rookie
          • 01-25-10
          • 23

          #5
          I started playing with them since December I have not had any problems with them yet. I have gotten all the payout I have asked for. They go out of way to do things for me all the time. If I ever need to talk to my VIP host Tom the CS reps will transfer the call to his cell phone. Tom has gone out of his way to get me some great bonuses. And every time he tells me he is going to call me back he does. Tom and Chuck are both nice guys and I think I will be with wagerhub for some time.
          Comment
          • BET THE HOOK
            SBR MVP
            • 02-16-09
            • 1947

            #6
            Originally posted by whatsgood5
            I can say that I recieved the max $300 cash-out from the free-play with no problems. But a lot of others seemed to have had problems, so that raises a red flag to me. Chuck seems like a nice guy and is very professional though
            It seems to me that everybody got paid from the promo except for the cheaters that opened several accounts under different names and then couldnt produce ID when they got caught.
            Comment
            • BET THE HOOK
              SBR MVP
              • 02-16-09
              • 1947

              #7
              Originally posted by peterbet
              I started playing with them since December I have not had any problems with them yet. I have gotten all the payout I have asked for. They go out of way to do things for me all the time. If I ever need to talk to my VIP host Tom the CS reps will transfer the call to his cell phone. Tom has gone out of his way to get me some great bonuses. And every time he tells me he is going to call me back he does. Tom and Chuck are both nice guys and I think I will be with wagerhub for some time.
              I agree Tom and Chuck work well together covering when the other guy is not there. Teamwork is imperative in their business because you cant work 7 days a week. Sometimes when I sent referrals to my old book account managers would steal them from the guy they were sent to but these guys are a solid team and never let you down.
              Comment
              • siabdo23
                SBR Sharp
                • 12-02-09
                • 300

                #8
                hows wagerhub rated
                Comment
                • BET THE HOOK
                  SBR MVP
                  • 02-16-09
                  • 1947

                  #9
                  They are not rated high on SBR because they are a new book and supposedly because they dont advertise on SBR like the A-B books. Imagine that!
                  Comment
                  • BET THE HOOK
                    SBR MVP
                    • 02-16-09
                    • 1947

                    #10
                    I think a books grade should come from the players. We should get some input too because its our money being wagered with.
                    Comment
                    • BET THE HOOK
                      SBR MVP
                      • 02-16-09
                      • 1947

                      #11
                      Is there a site where the players input affects the grade of a book? I know Covers lists members favorite books but that doesnt affect their grade.
                      Comment
                      • durito
                        SBR Posting Legend
                        • 07-03-06
                        • 13173

                        #12
                        Originally posted by BET THE HOOK
                        Is there a site where the players input affects the grade of a book?
                        Yes, it's called SBR.
                        Comment
                        • tbill11
                          SBR MVP
                          • 03-15-09
                          • 1451

                          #13
                          Anybody else get a phone call from WagerHub today? That was rather unexpected...
                          Comment
                          • BET THE HOOK
                            SBR MVP
                            • 02-16-09
                            • 1947

                            #14
                            I got a call from Tom because he saw my post asking Chuck to call me. Chuck was out so he was checking to see if he could help. I am going to Costa Rica in May for my honeymoon and plan to visit WagerHub and a few other books to see what is on the other end of the phone.
                            Comment
                            • whatsgood5
                              Restricted User
                              • 10-13-09
                              • 15359

                              #15
                              Originally posted by durito
                              Yes, it's called SBR.
                              Comment
                              • BET THE HOOK
                                SBR MVP
                                • 02-16-09
                                • 1947

                                #16
                                Originally posted by durito
                                Yes, it's called SBR.
                                Durito I thought you were a bit smarter. Nothing we say influences a books grade here like their advertising dollars. We inform each other about our experiences with these books but out bitching does almost nothing if a book is spending alot of cash here and Covers is even worse. They pimp Logans like it is BetJamaica.
                                Comment
                                • chuckrooco
                                  SBR High Roller
                                  • 10-09-09
                                  • 185

                                  #17
                                  Thanks Guys for the comments!

                                  Chuck
                                  Sales Manager
                                  WagerHub
                                  Comment
                                  • FattyMcFatso
                                    SBR Sharp
                                    • 12-14-09
                                    • 355

                                    #18
                                    Originally posted by BET THE HOOK
                                    Durito I thought you were a bit smarter. Nothing we say influences a books grade here like their advertising dollars. We inform each other about our experiences with these books but out bitching does almost nothing if a book is spending alot of cash here and Covers is even worse. They pimp Logans like it is BetJamaica.
                                    yes BetheHook keep posting
                                    sbr
                                    Comment
                                    • BET THE HOOK
                                      SBR MVP
                                      • 02-16-09
                                      • 1947

                                      #19
                                      Originally posted by FattyMcFatso
                                      yes BetheHook keep posting
                                      Glad to see you agree.
                                      Comment
                                      • BET THE HOOK
                                        SBR MVP
                                        • 02-16-09
                                        • 1947

                                        #20
                                        Just thought that I would add a little something about Sam at WagerHub. She jumped through her ass to make something work out for me yesterday. You normallly dont get the type of service she provided anywhere that I have ever played. She is a jewel. If you ever need something done at this book she is a go to person in my opinion.
                                        Comment
                                        • peterbet
                                          SBR Rookie
                                          • 01-25-10
                                          • 23

                                          #21
                                          always go out of there way for me and more Thank TOM
                                          Comment
                                          • DBurton81
                                            Restricted User
                                            • 11-15-09
                                            • 564

                                            #22
                                            Just wondering if you guys have actually won a chuck of money from WagerHub though?? Try winning 9k from them and then see how you like them! I have still only been paid half of my winnings after they closed my account out for alleged "non-recreational" play.
                                            Comment
                                            • DBurton81
                                              Restricted User
                                              • 11-15-09
                                              • 564

                                              #23
                                              I meant a chunk of money, not a chuck of money
                                              Comment
                                              • peterbet
                                                SBR Rookie
                                                • 01-25-10
                                                • 23

                                                #24
                                                There are always two sides of the story... DBurton81... If you are having a problem you should talk to OSGA... How did they issue come about?
                                                Comment
                                                • DBurton81
                                                  Restricted User
                                                  • 11-15-09
                                                  • 564

                                                  #25
                                                  I have talked with OSGA and WagerHub told Jim from OSGA that they were going to pay me my winnings minus the bonus money. That was nearly 3 weeks ago and all I have gotten since then is a bunch of unfulfilled promises of a payment and final settlement.
                                                  Comment
                                                  • BET THE HOOK
                                                    SBR MVP
                                                    • 02-16-09
                                                    • 1947

                                                    #26
                                                    I would love to see the paperwork between WagerHub and Dburton81. Chuck says he cheated and is paid but Dburton says he has not been paid.
                                                    Comment
                                                    • DBurton81
                                                      Restricted User
                                                      • 11-15-09
                                                      • 564

                                                      #27
                                                      LOL...."cheated" huh? Interesting...
                                                      Comment
                                                      • BET THE HOOK
                                                        SBR MVP
                                                        • 02-16-09
                                                        • 1947

                                                        #28
                                                        Dburton what is the real story because I am playing there a little bit and am up 500% on my last deposit. Whats the scoop? They have been better than good to me. Chuck,Tom,JT,and Sam all have been great so far to me.
                                                        Comment
                                                        • Vince Lombardi
                                                          SBR Wise Guy
                                                          • 11-23-08
                                                          • 841

                                                          #29
                                                          It's good to hear good things about a new book. I hope the Hub does well and the good service continues.
                                                          Comment
                                                          • xyz
                                                            SBR Wise Guy
                                                            • 02-14-08
                                                            • 521

                                                            #30
                                                            I requested a Western Union payout today. Tom helped me out on the phone, and told me to call back tomorrow for the control number. I will report back when the funds are received.
                                                            Comment
                                                            • austin
                                                              Restricted User
                                                              • 04-16-09
                                                              • 901

                                                              #31
                                                              whub seems to be safe enough?
                                                              Comment
                                                              • BET THE HOOK
                                                                SBR MVP
                                                                • 02-16-09
                                                                • 1947

                                                                #32
                                                                Safe in my opinion so far. Phones went down yesterday but backup was in place in just a few minutes unlike the days BetPhoenix took to get lines back up.
                                                                Comment
                                                                • DBurton81
                                                                  Restricted User
                                                                  • 11-15-09
                                                                  • 564

                                                                  #33
                                                                  Originally posted by BET THE HOOK
                                                                  Dburton what is the real story because I am playing there a little bit and am up 500% on my last deposit. Whats the scoop? They have been better than good to me. Chuck,Tom,JT,and Sam all have been great so far to me.
                                                                  I will be making a new thread today here in just a little bit where I will explain exactly what happened with WagerHub.
                                                                  Comment
                                                                  • peterbet
                                                                    SBR Rookie
                                                                    • 01-25-10
                                                                    • 23

                                                                    #34
                                                                    What was your bonus they gave you? freeplay or cash?
                                                                    Comment
                                                                    • DBurton81
                                                                      Restricted User
                                                                      • 11-15-09
                                                                      • 564

                                                                      #35
                                                                      They gave me a 44% cash bonus and a 56% freeplay bonus on my deposit.
                                                                      Comment
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