SPORTSBOOK.COM worst book ever

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  • sharpcat
    Restricted User
    • 12-19-09
    • 4516

    #36
    Originally posted by bigdog3580
    I have a friend I go to the horse track with. He waits until the last minute to make his wagers and gets mad when he gets shut out.
    Moral of the story.... Put your friggin bets in earlier.
    Alot of NBA games start later than 10 minutes after the top or bottom of the hour. But 10 minutes after is usually the cutoff for wagering.
    Texas-Uconn started like 20 minutes after the top of the hour today, which is when the cutoff for the game was on sportsbook.com
    Don't blame the site when it was OE, operator error.
    I do understand what you are saying but my point is I spoke to management this is the first time this has happened and for a player who brings them so much action and a game which had not started yet the bet could easily have been allowed.

    This book has never gave me any type of comp, and I have never asked for one online books have a fraction of the overhead of a on-land casino this is the type of thing you could easy do to thank one of your regular customers for their buisness
    Comment
    • frank21
      Restricted User
      • 01-09-10
      • 350

      #37
      Why does Covers have them ranked #5?
      Comment
      • sharpcat
        Restricted User
        • 12-19-09
        • 4516

        #38
        Originally posted by frank21
        Why does Covers have them ranked #5?
        not sure I've never heard of covers, but it is probably because it is one of their sponsors!
        Comment
        • bigbadbetter
          SBR Rookie
          • 01-22-10
          • 13

          #39
          a few slow pays on big wins but other wise ok. lines lack from time to time. annoying video's slow it down for load on mobile or rocket stick bets.
          Comment
          • TheAccountant
            SBR Wise Guy
            • 11-03-09
            • 658

            #40
            Not a great site, but I don't see what they did wrong there..they pulled the line down at their posted time, which is what they do as a Sportsbook?
            Comment
            • Glitch
              SBR Posting Legend
              • 07-08-09
              • 11795

              #41
              i think a lot of books do that
              Comment
              • sharpcat
                Restricted User
                • 12-19-09
                • 4516

                #42
                Originally posted by TheAccountant
                Not a great site, but I don't see what they did wrong there..they pulled the line down at their posted time, which is what they do as a Sportsbook?
                Its not about whats right and wrong, I agree books have to take lines down at some point, but it is about taking care of your valued customers. Since I was in the process of placing my bet between 1:59 and 2:00 management could have allowed the bet considering the game had not started yet. Vegas casinos will take your bet if you were standing behind another guy in line waiting to bet, online casinos should honor the same when it is their software slowing you down (as long as it is not a reoccurring issue with the particular player)
                Comment
                • Stumpage
                  SBR MVP
                  • 09-21-05
                  • 2906

                  #43
                  Originally posted by frank21
                  Why does Covers have them ranked #5?
                  Seeing as they have SIA in the number 1 slot, I would think it's safe to say that their ranking system seems a tad suspect.....
                  Comment
                  • sharpcat
                    Restricted User
                    • 12-19-09
                    • 4516

                    #44
                    just wanted to stop in and let everybody know, I requested a withdrawal from sportsbook today and deposited the money with Bookmaker.

                    Bookmaker offered a 20% reload bonus and made a mistake and did not credit the bonus to my account but gave me the 10 poker tournament freeplays they offered, I contacted them and was quickly awarded my 20% bonus plus an additional 5% and also 10 more poker tournament credits.

                    I contacted them and told them about their error and was told Merry christmas now that is top notch customer service, Best decision i ever made!!!!!!
                    Comment
                    • exstatman
                      SBR MVP
                      • 11-02-06
                      • 1060

                      #45
                      Actually, many books operate this way, cutting off games at scheduled times. CaribSports cuts off all games at the scheduled start, even if weather delayed and they absolutely refuse to reopen a "closed" game. Other books do horses the same way, scheduling the post times in advance and not adjusting for delays. In fact, I've seen a few books, including Sportsbook.com actually cut off say the 3rd race before the 2nd was even run.

                      Bottom line is all these problems are caused by books who do not actively watch for games to start and rely on schedules only.
                      Comment
                      • sharpcat
                        Restricted User
                        • 12-19-09
                        • 4516

                        #46
                        Originally posted by exstatman
                        Actually, many books operate this way, cutting off games at scheduled times. CaribSports cuts off all games at the scheduled start, even if weather delayed and they absolutely refuse to reopen a "closed" game. Other books do horses the same way, scheduling the post times in advance and not adjusting for delays. In fact, I've seen a few books, including Sportsbook.com actually cut off say the 3rd race before the 2nd was even run.

                        Bottom line is all these problems are caused by books who do not actively watch for games to start and rely on schedules only.
                        yes many books do this but the line manager is able to make a decision for valued customers and still allow the bet if the game has not started yet, it is a customer service issue.


                        PLEASE people please stop telling me this is common for books to do (If you read the entire thread you would realize that I already know that) this is not about book rules this is about a line manager having the ability to allow a bet 1 minute late for a customer who gambles a lot with your book. exceptions can and should be made from a good book, as long as it is not abused by the player, therefore I was insulted at the lack of support for a long time customer and am no longer doing business with that book.

                        I recently made a wager on the wrong side of a game with The Greek and called 15 minutes later and spoke to a rep and was able to have the bet canceled, that is the types of things a good book will do for a valued customer. If you have never experienced this than you are either not a valued player or you are with a bad book and need to move on.

                        Books can make these types of decisions for valued players who do not abuse the privilege.
                        Comment
                        • sherylo13
                          SBR Rookie
                          • 01-24-10
                          • 2

                          #47
                          DO NOT USE SPORTSBOOK.COM. They have been holding money of mine for almost six weeks, after attempting a simple bank wire. Everytime I call, they state "it is with the withdrawal department, and they are investigating." They have no idea where my money is because it is apparenatly "anywhere in the world" with any processing company, that cannot find my money.

                          I was told by a supervisor today that it could still take up to six weeks just to first find my money.

                          I do not recommend using this site.
                          Comment
                          • relaaxx
                            SBR MVP
                            • 06-15-06
                            • 3281

                            #48
                            Originally posted by sherylo13
                            DO NOT USE SPORTSBOOK.COM. They have been holding money of mine for almost six weeks, after attempting a simple bank wire. Everytime I call, they state "it is with the withdrawal department, and they are investigating." They have no idea where my money is because it is apparenatly "anywhere in the world" with any processing company, that cannot find my money.

                            I was told by a supervisor today that it could still take up to six weeks just to first find my money.

                            I do not recommend using this site.
                            have not played there in years. glad i don't. why don't they just credit your account. then in up to 6 weeks they will get their money back. theses types of decisions by sportsbooks management make me sick. why should you have to wait for your money. hope it is quicker than 6 weeks to get your money.
                            Comment
                            • frank21
                              Restricted User
                              • 01-09-10
                              • 350

                              #49
                              Sportsbook.com is horrendous.
                              Comment
                              • exstatman
                                SBR MVP
                                • 11-02-06
                                • 1060

                                #50
                                Using Sportsbook.com and the Greek in the same post is bordering on a felony
                                Comment
                                • Lopaka
                                  SBR Rookie
                                  • 12-29-09
                                  • 7

                                  #51
                                  So basically, you waited till the last second, didn't get your bet in and are now crying about it? Awesome.
                                  Comment
                                  • Lopaka
                                    SBR Rookie
                                    • 12-29-09
                                    • 7

                                    #52
                                    [quote=sharpcat;3019519] ...Vegas casinos will take your bet if you were standing behind another guy in line waiting to bet... quote]

                                    100% incorrect and 100% illegal.
                                    Comment
                                    • beerman2619
                                      SBR Hall of Famer
                                      • 12-24-09
                                      • 7752

                                      #53
                                      sportsbook.com does suck
                                      Comment
                                      • sharpcat
                                        Restricted User
                                        • 12-19-09
                                        • 4516

                                        #54
                                        [QUOTE=Lopaka;3036696]
                                        Originally posted by sharpcat
                                        ...Vegas casinos will take your bet if you were standing behind another guy in line waiting to bet... quote]

                                        100% incorrect and 100% illegal.
                                        If the game was still not set to start for 10 minutes than yes 100% correct if asked the sportsbook MANAGER could allow the bet for a valued customer.

                                        If you try to return an item you bought from best buy at 8:00 in the morning on the 31st day after purchase when their policy is 31 days ask for the manager and he will be able to allow the return even though you are one day late, THIS IS CALLED CUSTOMER SERVICE.

                                        does a book have to except action on a game they already removed the line on but has not started? no, but a good book would

                                        I do like how sportsbook.com took the time to create a profile at SBR just to come on this thread and insult me, although it is just sad do not worry though lopaka if you guys send me my money in a timely fashion I am man enough to come here and give you credit where credit is due, so lets get to work on sending that out and not waste time defending yourselves on SBR every body here knows you are a D rated book there is no arguing that.
                                        Comment
                                        • sharpcat
                                          Restricted User
                                          • 12-19-09
                                          • 4516

                                          #55
                                          [QUOTE=Lopaka;3036696]
                                          Originally posted by sharpcat
                                          ...Vegas casinos will take your bet if you were standing behind another guy in line waiting to bet... quote]

                                          100% incorrect and 100% illegal.
                                          100% illegal did you just make that up?

                                          is it illegal than for a book to take action on half time lines? in game bets? Is this a misdemeanor or a felony and how much is the max. fine and max. jail time?

                                          Books generally take bets up until tipoff/kickoff if a book takes a bet down prior to this management if asked can and should allow the bet or face losing future business over it.

                                          It is the internet so you have to expect some E-thugs on here who just want to act tuff and talk crap, but I would expect one to at least come up with some educated info and not just make some rediculous crap up and expect people to not challenge it. Any credibility you may have had on this topic went out the window with the statement you made in this post
                                          Comment
                                          • sharpcat
                                            Restricted User
                                            • 12-19-09
                                            • 4516

                                            #56
                                            I am happy to add this screen shot from vegas insider for saturdays match up clearly showing the witchita st. @ Drake game with a posted start time of 2:05

                                            so please all douchebags looking to argue on this matter in defense of sportsbook.com view the link first, as to avoid making yourself look like an uneducated prick in the future

                                            My argument is Valid and I am not an idiot for waiting till the last minute I had 5 and a half minutes from the time I began placing my wager, so go crap on somebody else's thread!
                                            Comment
                                            • ShamsWoof10
                                              SBR MVP
                                              • 11-15-06
                                              • 4827

                                              #57
                                              Hey I'll tell you what... see if you can get SBR to do that for you with their sportsbook because they take games off at the top or bottom of the hour... I bet you they tell you to go to hell...

                                              Second... no you are not an idiot for waiting until the last second but you are an idiot to think you have a valid point... Call Sportsbook.com ON THE PHONE and ask them to place your Super Bowl wager OVER THE PHONE... they WON'T...and THEY DON'T...

                                              Comment
                                              • Lopaka
                                                SBR Rookie
                                                • 12-29-09
                                                • 7

                                                #58
                                                Yes it is a Nevada Gaming regulation to take a bet after the game starts, whether you were in line or not. And if you were in line and the game went off but the tip off has not gone off there is a chance the game will be put back on for your bet, but very very unlikely. And you asked about in game betting and halftime betting, they are completely different situations and yes, once the second half tips off it is against gaming regulations to print any more tickets.

                                                And to your most recent post sharpcat, it just show how full of s*** you are. The whole time you were saying the tip off was 2:10 but now it is 2:05, like I said before you are just a whiner who waited till quite literally the last second, didn't get your bet in and then started to cry about it. You know they take games off prior to tip off. The book did absolutely nothing wrong in this instance. You seem to feel that they should change their rules for just you, how about they employ an individual who just caters to your particular bet? Whenever you feel like putting it in you call their personal cell and let them take your action. Stop being such a primadonna and follow the rules next time, they take games off for a reason, they stop taking action for a reason, if you don't like it get your bet in during the acceptable time.
                                                Comment
                                                • siabdo23
                                                  SBR Sharp
                                                  • 12-02-09
                                                  • 300

                                                  #59
                                                  another happy camper from sportsbook.com
                                                  Comment
                                                  • sharpcat
                                                    Restricted User
                                                    • 12-19-09
                                                    • 4516

                                                    #60
                                                    Originally posted by Lopaka
                                                    Yes it is a Nevada Gaming regulation to take a bet after the game starts, whether you were in line or not. And if you were in line and the game went off but the tip off has not gone off there is a chance the game will be put back on for your bet, but very very unlikely. And you asked about in game betting and halftime betting, they are completely different situations and yes, once the second half tips off it is against gaming regulations to print any more tickets.

                                                    And to your most recent post sharpcat, it just show how full of s*** you are. The whole time you were saying the tip off was 2:10 but now it is 2:05, like I said before you are just a whiner who waited till quite literally the last second, didn't get your bet in and then started to cry about it. You know they take games off prior to tip off. The book did absolutely nothing wrong in this instance. You seem to feel that they should change their rules for just you, how about they employ an individual who just caters to your particular bet? Whenever you feel like putting it in you call their personal cell and let them take your action. Stop being such a primadonna and follow the rules next time, they take games off for a reason, they stop taking action for a reason, if you don't like it get your bet in during the acceptable time.
                                                    actually if you read the entire thread rather than just being a troll you would see that I stated that Bookmaker had the game posted for 2:10, Espn, the greek and vegas insider all listed at 2:05, the game did not actually start until nearly 2:15. Did they have to take my bet no, but regardless who wants to bet at a book that takes lines down early?????????

                                                    Last I checked I still had roughly 290 seconds until tip off not sure how that classifies as "nearly the last second"

                                                    P.s. 3 posts and only on this thread "TROLL" go ahead keep posting your pathetic argument so far 500 plus people have viewed this thread!!! Thanks for keeping it alive.
                                                    Comment
                                                    • sharpcat
                                                      Restricted User
                                                      • 12-19-09
                                                      • 4516

                                                      #61
                                                      Originally posted by Lopaka
                                                      Yes it is a Nevada Gaming regulation to take a bet after the game starts, whether you were in line or not. And if you were in line and the game went off but the tip off has not gone off there is a chance the game will be put back on for your bet, but very very unlikely. And you asked about in game betting and halftime betting, they are completely different situations and yes, once the second half tips off it is against gaming regulations to print any more tickets.

                                                      And to your most recent post sharpcat, it just show how full of s*** you are. The whole time you were saying the tip off was 2:10 but now it is 2:05, like I said before you are just a whiner who waited till quite literally the last second, didn't get your bet in and then started to cry about it. You know they take games off prior to tip off. The book did absolutely nothing wrong in this instance. You seem to feel that they should change their rules for just you, how about they employ an individual who just caters to your particular bet? Whenever you feel like putting it in you call their personal cell and let them take your action. Stop being such a primadonna and follow the rules next time, they take games off for a reason, they stop taking action for a reason, if you don't like it get your bet in during the acceptable time.
                                                      "After a game goes off" and no if you were in the process of telling the teller your bet when the clock changed they would indeed honor your bet!
                                                      Comment
                                                      • sharpcat
                                                        Restricted User
                                                        • 12-19-09
                                                        • 4516

                                                        #62
                                                        Originally posted by ShamsWoof10
                                                        Hey I'll tell you what... see if you can get SBR to do that for you with their sportsbook because they take games off at the top or bottom of the hour... I bet you they tell you to go to hell...

                                                        Second... no you are not an idiot for waiting until the last second but you are an idiot to think you have a valid point... Call Sportsbook.com ON THE PHONE and ask them to place your Super Bowl wager OVER THE PHONE... they WON'T...and THEY DON'T...

                                                        Once again here I was 5 minutes away from waiting until the last minute it was 1:59 when I put my bet in moron!

                                                        2:05-1:59=00:06 minutes

                                                        Maybe you love sportsbook and that is why you are trying so hard to defend them, if so go start your own thread about how great they are. If not than I guess you are just a troll looking for arguements wherever you may find them.

                                                        Your point is not valid! my bet was not late, and even if they have a right to pull lines early that still in no way makes them a good book and I will stick with books who except action up until tip off.

                                                        Any how I appreciate the attention you are bringing to this thread, if you are trying to help the book you are really just hurting them by keeping the thread alive I think 95% or better agree my argument is valid.
                                                        Comment
                                                        • HedgeHog
                                                          SBR Posting Legend
                                                          • 09-11-07
                                                          • 10128

                                                          #63
                                                          Shams is a SB.com shill. He defends these crooks every chance he can.
                                                          Comment
                                                          • sharpcat
                                                            Restricted User
                                                            • 12-19-09
                                                            • 4516

                                                            #64
                                                            Originally posted by HedgeHog
                                                            Shams is a SB.com shill. He defends these crooks every chance he can.
                                                            I posted this thread to share my experience with a book, whether people agree or disagree I do not care. I did not come here to argue over this but for people to come out and call me an idiot for betting late whereas I actually thought I was betting early, well I gotta argue that. I posted both the live chat and a screen shot of the actual game time from a reputable site and yet these people bring no evidence to the table to support their argument but still want to argue.

                                                            This is the topic of this thread from one users perspective take it for what it is worth whether you agree or disagree, but if you want to argue that I am wrong than don't bring a knife to a gun fight lets see some valid points.

                                                            B.T.W. a law about bets on games which have already started in no way relates to refusing a bet on a game that has yet to start therefore is not a valid point, its just trolling!
                                                            Comment
                                                            • Lopaka
                                                              SBR Rookie
                                                              • 12-29-09
                                                              • 7

                                                              #65
                                                              Originally posted by sharpcat
                                                              "After a game goes off" and no if you were in the process of telling the teller your bet when the clock changed they would indeed honor your bet!
                                                              Again 100% wrong, If a game starts and you are in the process of telling the teller your bet, you will not get it in Vegas. I don't know where you get your facts, but they are imaginary. If said teller were to give you that bet, the casino can be fined very large sums of money, but that is a moot point, because even if the teller wanted to give you the bet he physically can't, the computer system won't allow it.
                                                              You tried to put your bet in late and you are pissy cause you aren't getting some sort of preferential treatment. Own up to your own actions, your bet was late, next time, give yourself some breathing room when putting in a bet, and if you don't; just expect that sometimes you won't get your bet in, it is part of the game.
                                                              Comment
                                                              • sharpcat
                                                                Restricted User
                                                                • 12-19-09
                                                                • 4516

                                                                #66
                                                                Originally posted by Lopaka
                                                                Again 100% wrong, If a game starts and you are in the process of telling the teller your bet, you will not get it in Vegas. I don't know where you get your facts, but they are imaginary. If said teller were to give you that bet, the casino can be fined very large sums of money, but that is a moot point, because even if the teller wanted to give you the bet he physically can't, the computer system won't allow it.
                                                                You tried to put your bet in late and you are pissy cause you aren't getting some sort of preferential treatment. Own up to your own actions, your bet was late, next time, give yourself some breathing room when putting in a bet, and if you don't; just expect that sometimes you won't get your bet in, it is part of the game.
                                                                Are you illiterate?

                                                                Once again I will explain, my bet was not late the game had not gone off!

                                                                If you wanna argue that the bet was late according to sportsbooks listing, than fine they are still a shitty book regardless and I would recommend betting with a book who takes action on games up until tip off!

                                                                as a player waiting for a line move is important and if you are with a shitty book who takes lines down early you are getting jipped.

                                                                What is your argument for that?

                                                                Do you believe that a book taking lines down early makes them better than a book who takes action till tip off?

                                                                And once again please stop refering to games which have already started because this game was listed everywhere as starting at 2:05 so there is nothing illegal about taking a bet on a game that has not started, therefore your argument is useless.

                                                                Maybe go make at least one post on another thread, so that you do not look like some rep from sportsbook coming on this thread to defend yourselves. 4 posts and the only thread you have posted on is this one?????????????
                                                                Comment
                                                                • frank21
                                                                  Restricted User
                                                                  • 01-09-10
                                                                  • 350

                                                                  #67
                                                                  Originally posted by sharpcat
                                                                  Are you illiterate?

                                                                  Once again I will explain, my bet was not late the game had not gone off!

                                                                  If you wanna argue that the bet was late according to sportsbooks listing, than fine they are still a shitty book regardless and I would recommend betting with a book who takes action on games up until tip off!

                                                                  as a player waiting for a line move is important and if you are with a shitty book who takes lines down early you are getting jipped.

                                                                  What is your argument for that?

                                                                  Do you believe that a book taking lines down early makes them better than a book who takes action till tip off?

                                                                  And once again please stop refering to games which have already started because this game was listed everywhere as starting at 2:05 so there is nothing illegal about taking a bet on a game that has not started, therefore your argument is useless.

                                                                  Maybe go make at least one post on another thread, so that you do not look like some rep from sportsbook coming on this thread to defend yourselves. 4 posts and the only thread you have posted on is this one?????????????
                                                                  Hey Ben, can I open an account with you guys? My credit score is 463 and I once stole money from my own mother to buy cocaine.
                                                                  Comment
                                                                  • aajreyno
                                                                    Restricted User
                                                                    • 01-08-10
                                                                    • 46

                                                                    #68
                                                                    I am looking for people to work with to find more efficient ways to win at gambling on sports. If anyone is interested in working together, let me know.
                                                                    Comment
                                                                    • skrtelfan
                                                                      SBR MVP
                                                                      • 10-09-08
                                                                      • 1913

                                                                      #69
                                                                      Having the wrong start time is the least of the problems with these nitwits. Stay away.
                                                                      Comment
                                                                      • GELATINOUS CUBE
                                                                        SBR MVP
                                                                        • 08-09-09
                                                                        • 4534

                                                                        #70
                                                                        I LOVE Sportsbook.com.

                                                                        THEY ARE GREAT! not for betting of course, haha.
                                                                        blog '09-'10: 37-16: +$31,900
                                                                        mlb 2010; 16-12: +$4,540
                                                                        gellyhoops 2010: 10-6 +$3,150
                                                                        overall: 63-34 +$40,290
                                                                        Comment
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