Hello. I came here to make a complaint against bet365 ..
I made a bet on 10/10/2009.
1 - bet on the value of 320 euros which "Vasco da Gama would mark the second goal of the match " with odd 2.40 and earnings of 448 euros.
2 - Bet wins.
3 - they paid me only 91.43 euros and not the 448.00 euros.
4 - Print of my bet and profit wrong.
my bet:
gains wrong:
I sent an email complaining about the wrong gains and they said:
Dear Costa Ferreira
Reference: QL24140608FI
Bet referenced above was written off in accordance with our betting rules:
"If for any reason a bet is accepted after the start of the event or game (exept when clearly marked, Live Betting on a website), the bet will remain as long as the final event is not yet known, and that no participant / team has won some kind of advantage (eg in terms of outcome, expulsion, etc.) at the time the bet was launched. If the result of an event / market is known, bet365 reserves the right to cancel betting whether this is a winning or losing. Disputes about the time when the stakes are raised will be resolved by consulting the records in our database. "
Please accept our apologies for any inconvenience caused. "
If my bet was actually annulled because they paid me 91.43 euros?? they explained to me properly because I paid less! My bet was done correctly!
help me!
I made a bet on 10/10/2009.
1 - bet on the value of 320 euros which "Vasco da Gama would mark the second goal of the match " with odd 2.40 and earnings of 448 euros.
2 - Bet wins.
3 - they paid me only 91.43 euros and not the 448.00 euros.
4 - Print of my bet and profit wrong.
my bet:
gains wrong:
I sent an email complaining about the wrong gains and they said:
Dear Costa Ferreira
Reference: QL24140608FI
Bet referenced above was written off in accordance with our betting rules:
"If for any reason a bet is accepted after the start of the event or game (exept when clearly marked, Live Betting on a website), the bet will remain as long as the final event is not yet known, and that no participant / team has won some kind of advantage (eg in terms of outcome, expulsion, etc.) at the time the bet was launched. If the result of an event / market is known, bet365 reserves the right to cancel betting whether this is a winning or losing. Disputes about the time when the stakes are raised will be resolved by consulting the records in our database. "
Please accept our apologies for any inconvenience caused. "
If my bet was actually annulled because they paid me 91.43 euros?? they explained to me properly because I paid less! My bet was done correctly!
help me!
