Doom switched by Online Casino (not joking)

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  • KGambler
    SBR MVP
    • 07-09-09
    • 2404

    #1
    Doom switched by Online Casino (not joking)
    I was taking advantage of a "too good to be true" bonus when I suddenly hit a streak of bad luck which just doesn't seem possible.

    I had been profiting handsomely from this weekly bonus. Well, one week they changed the day that the bonus was available, but the email announcing the change was very misleading. The email failed to mention that a week would be skipped.

    I started playing online blackjack at $100 a hand on the night in question, but I was not seeing any bonus funds being accrued. I logged into online chat to ask a customer service rep if the promotion was indeed on. She said hold on while she asked her manager. She came back and said that the promotion was indeed on.

    From that point on, it was like I couldn't win a hand. I was playing 2 and then 3 hands at once, always for $100 a hand. Overall, I lost $5,000 in the course of about 280 hands. This is a really atrocious result. For 220 of these hands I was playing 2 or 3 hands at a time, which increases variance, but you still have to get very unlucky to lose like that. I made $31K in wagers (again, always $100 a hand). I was playing perfect "basic strategy" and the rules were relatively good for the player (less than 0.5% house edge).

    To add insult to injury, they later told me that the CS had been wrong and refused to give me the bonus.

    The next morning, I played blackjack switch. I played 245 rounds (meaning 490 total hands since it is blackjack switch and you get 2 hands per deal) at $200 per hand ($400 per deal). In total I wagered $110,400 and lost $10,400! Is this even "possible"? Any exeperienced casino whores/mathematicians want to take a crack as to figuring out how likely this is? I know there is a very small house edge in blackjack switch and I was using the software linked from Wizard of Odds which tells you the correct decision for every combination. In other words, assuming the linked calculator is correct, I was playing perfect strategy.

    That wasn't the end of it. My next BJ session, I earned $1,595 in bonuses while losing $1,290 (for a profit of $305). I had played ~280 hands at $200 a pop.

    My next session, I played 132 hands at an average of about $250 a hand and won $450. I was not playing for a bonus.

    My next session, I was again playing for this awesome bonus. I played 231 hands at $200 a hand, earning a $1,270 bonus. I lost $6,100. Again, this is very, very bad "luck".

    The next day, I played 271 hands at $300 a pop and lost $4,100.

    Summary:
    1. I am taking advantage of an awesome BJ bonus
    2. I stupidly ask CS about the bonus, and casino manager probably looks at my account, seeing just how much bonus money I have been accruing
    3. it seems casino manager flips doomswitch
    4. I start to lose so much money so quickly that it seems mathematically impossible

    Since that online chat (which occurred 60 hands into that particular session), I have played a little less than 1200 hands of BJ, at an average of $201 per hand, and lost $16,040. Now, that would be possibe if I got very unlucky. However, that DOES NOT include the $10,400 I lost playing BJ Switch. Again, that loss also seems extremely unlikely (less than 1% chance sound about right?).

    Can someone take a look at this data and let me know if this is proof of a rigged casino? I did request data from the casino and received a spreadsheet.
  • acw
    SBR Wise Guy
    • 08-29-05
    • 576

    #2
    yesterday i received an email from an online casino in namibia. they offered me 50% bonus and today i drove 80 kms to post up by western union. i called them and they told me the money is on my account in one hour. after one hour i called them because their website was down (hereplaystheowner)...
    Comment
    • Chuck Sims
      SBR MVP
      • 12-29-05
      • 3072

      #3
      Can you explain why you play BJ against a computer that is rigged for the house to win? They sure as hell are not programmed to be random so that the house could go bust.
      Comment
      • KGambler
        SBR MVP
        • 07-09-09
        • 2404

        #4
        Originally posted by Chuck Sims
        Can you explain why you play BJ against a computer that is rigged for the house to win? They sure as hell are not programmed to be random so that the house could go bust.
        When you include bonuses, I am up lifetime playing online blackjack. You should look up "bonus whoring" or "casino whoring" if you want to be a better informed advantage gambler.
        Comment
        • Mikail
          SBR Posting Legend
          • 07-19-09
          • 21689

          #5
          I agree with Dac here... Stick to betting sports if you want to gamble online. These online casinos are almost if not all fixed!
          Comment
          • KGambler
            SBR MVP
            • 07-09-09
            • 2404

            #6
            Originally posted by Mikail
            I agree with Dac here... Stick to betting sports if you want to gamble online. These online casinos are almost if not all fixed!
            I would never deny that there are rigged online casinos. What I want to know is, how sure can I be that I was cheated in this case?

            What is the chance of losing $10,400 playing Blackjack Switch, perfect strategy, $200 a hand ($400 per deal) for 245 deals?
            Comment
            • juuso
              SBR MVP
              • 10-04-05
              • 2896

              #7
              What software provider is the aforementioned casino using?
              Comment
              • KGambler
                SBR MVP
                • 07-09-09
                • 2404

                #8
                Originally posted by juuso
                What software provider is the aforementioned casino using?

                RTG
                Comment
                • accord99
                  SBR Rookie
                  • 08-30-07
                  • 6

                  #9
                  Originally posted by KGambler
                  What is the chance of losing $10,400 playing Blackjack Switch, perfect strategy, $200 a hand ($400 per deal) for 245 deals?
                  Plugging in your numbers into this calculator:



                  suggests it was a ~2STD event; something like this or worse will happen 4.5% of time. Unlucky, but not impossible to occur.
                  Comment
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