Heritage Sports treating long time losing customer like SHIT

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  • jedihyoju
    SBR Wise Guy
    • 04-24-20
    • 503

    #1
    Heritage Sports treating long time losing customer like SHIT
    I have been member since 2014 , 10 years now

    only deposited and never withdrew so have been losing lots of money.

    I took break for few months now and just yesterday thanks to Padres my balance hit 0 like ususal in heritage...

    so I wanted to see if I can get any deposit bonus that I didn't took for almost 7, 8 months and

    they are telling me my account is limited and no longer qualify for bonuses per management decision.

    Not even those scratch offs.

    I mean I would understand it even tho I have been losing, if I withdrew recently, or something like that

    that they would feel threatened to make this decision, but I have NEVER WITHDREW ONCE with heritage?????????

    What the actual FXXX?

    is heritage insider still active here?

    Heritage sports is not the sportsbook I once knew.

    D tier at best
  • jedihyoju
    SBR Wise Guy
    • 04-24-20
    • 503

    #2
    Oh looks like they even took away cash back as well.

    Not even they took my money for me placing loser bets all the time, for good measure they took away cash back, limited my account as well.

    Great job heritage!
    Comment
    • jedihyoju
      SBR Wise Guy
      • 04-24-20
      • 503

      #3
      Is heritage insider still here? would love to talk to him
      Comment
      • Optional
        Administrator
        • 06-10-10
        • 60690

        #4
        You can PM message him.
        .
        Comment
        • robfromsc
          SBR High Roller
          • 03-30-11
          • 157

          #5
          Tell the insider live betting on football is down for the 3rd week on a row. I swear this is my last go around with heritage
          Comment
          • Heritage Insider
            SBR Sharp
            • 09-06-11
            • 280

            #6
            Hi Jedihyoju, Risk Management constantly evaluates account activity and yours has been categorized non-recreational.
            Comment
            • statguy
              SBR Rookie
              • 02-05-07
              • 41

              #7
              Yuk. RM is the business growth prevention department.
              Comment
              • captrobey
                BARRELED IN @ SBR!
                • 09-02-10
                • 34333

                #8
                Originally posted by jedihyoju
                I have been member since 2014 , 10 years now

                only deposited and never withdrew so have been losing lots of money.

                I took break for few months now and just yesterday thanks to Padres my balance hit 0 like ususal in heritage...

                so I wanted to see if I can get any deposit bonus that I didn't took for almost 7, 8 months and

                they are telling me my account is limited and no longer qualify for bonuses per management decision.

                Not even those scratch offs.

                I mean I would understand it even tho I have been losing, if I withdrew recently, or something like that

                that they would feel threatened to make this decision, but I have NEVER WITHDREW ONCE with heritage?????????

                What the actual FXXX?

                is heritage insider still active here?

                Heritage sports is not the sportsbook I once knew.

                D tier at best
                The reason i almost never deposit there are because of the non existent bonuses. The one time i asked about it on chat they acted like they were the greatest thing on earth and disconnected from me. So no deposits from me .
                Comment
                • capitalist pig
                  SBR MVP
                  • 01-25-07
                  • 4996

                  #9
                  I’ve been with them since Bet Jamaica moved me there, that’s got to be 10-15 years ago, and they always have paid me the same day as requested, as far as anything else goes it just doesn’t matter to me.

                  Edit part: I should have mentioned I don’t get scratch offs or bonuses from them either, but I do still get the monthly cash back.

                  I think we need to realize offshore isn’t what it was and won’t ever be that way again. I split my playing between Heritage and Hard Rock Bet in FL and they fit my needs as a recreational player.
                  Last edited by capitalist pig; 10-12-24, 05:50 PM.
                  Comment
                  • jedihyoju
                    SBR Wise Guy
                    • 04-24-20
                    • 503

                    #10
                    Originally posted by Heritage Insider
                    Hi Jedihyoju, Risk Management constantly evaluates account activity and yours has been categorized non-recreational.
                    How am I non-recreational if I never withdrew only deposited in heritage for 10 years straight???

                    I am not a big time whale player but down more than 40k in the span of 10years thats a lot for me.

                    40k is like triple more than my bankroll for sportsbetting right now.

                    what a slap in the face???
                    Comment
                    • jedihyoju
                      SBR Wise Guy
                      • 04-24-20
                      • 503

                      #11
                      Originally posted by captrobey
                      The reason i almost never deposit there are because of the non existent bonuses. The one time i asked about it on chat they acted like they were the greatest thing on earth and disconnected from me. So no deposits from me .
                      I mean heritage insider telling me I am regarded as non-recreational when I never withdrew and only deposited in heritage for

                      10 years straight? are you serious?
                      Comment
                      • dante1
                        BARRELED IN @ SBR!
                        • 10-31-05
                        • 38647

                        #12
                        Originally posted by jedihyoju
                        I mean heritage insider telling me I am regarded as non-recreational when I never withdrew and only deposited in heritage for

                        10 years straight? are you serious?


                        Wait? Are you claiming you have been sports gambling for 10 years and never had a WD? If you are serious I think you should try another outlet for recreation. That is almost impossible to believe
                        Comment
                        • captrobey
                          BARRELED IN @ SBR!
                          • 09-02-10
                          • 34333

                          #13
                          Originally posted by jedihyoju
                          I mean heritage insider telling me I am regarded as non-recreational when I never withdrew and only deposited in heritage for

                          10 years straight? are you serious?
                          You do get the normal low bonus though its like 15% or whatever right? That is all it ever has been for me . Except the one holiday they did a 100% one but i only saw that i think twice ever. I do not know about the scratch offs i never got offered that either.
                          Comment
                          • jedihyoju
                            SBR Wise Guy
                            • 04-24-20
                            • 503

                            #14
                            I am overall losing player yes I do it for the rush but ofcourse I did withdrew in other books not heritage...

                            But Yeah I shouldn't be doing but I think of it as hobby spending money like people spend in their hobby
                            Comment
                            • 2Sweeet
                              SBR MVP
                              • 08-31-22
                              • 1123

                              #15
                              Anyone that post here is considered Non Recreational to Gabe and the Clowns at Heritage, They gave you 250 last month. Move on from them or stop complaining Heritage is who they are now on a steady decline over the past few years.
                              Comment
                              • Headsterx
                                SBR Posting Legend
                                • 12-03-16
                                • 22390

                                #16
                                Originally posted by dante1
                                Wait? Are you claiming you have been sports gambling for 10 years and never had a WD? If you are serious I think you should try another outlet for recreation. That is almost impossible to believe
                                I think he just talking about at Heritage.

                                I wish they would at least provide an explanation why they think someone is non-recreational player.
                                Comment
                                • Thefix13
                                  SBR Wise Guy
                                  • 05-14-21
                                  • 664

                                  #17
                                  Originally posted by Headsterx
                                  I think he just talking about at Heritage.

                                  I wish they would at least provide an explanation why they think someone is non-recreational player.
                                  I would say that someone that "loses for the rush" might be considered a non-recreational player haha.
                                  Comment
                                  • jedihyoju
                                    SBR Wise Guy
                                    • 04-24-20
                                    • 503

                                    #18
                                    agreed yeah moving on
                                    Comment
                                    • jedihyoju
                                      SBR Wise Guy
                                      • 04-24-20
                                      • 503

                                      #19
                                      i mean im not losing for rush but im definately making bets for rush but outcome is not what I want so far lol
                                      Comment
                                      • captrobey
                                        BARRELED IN @ SBR!
                                        • 09-02-10
                                        • 34333

                                        #20
                                        Originally posted by jedihyoju
                                        i mean im not losing for rush but im definately making bets for rush but outcome is not what I want so far lol
                                        Yea Non Recreational is an excuse a book normally uses to not pay. I hate that excuse .It is like card counting the casino uses that excuse even though it really cannot be proven . To me Non recreational means your main source of income comes from sports betting. It is your main job. It is how you make a living . At least that is how i look at it.How can that ever be proven. But it surprises me they are doing this when you have never cashed out. When i see a book say Non recreational then that means avoid that book .

                                        The good news is they are not screwing you out of a withdraw and using that as the excuse to not have to pay you.
                                        Comment
                                        • RudyRuetigger
                                          SBR Aristocracy
                                          • 08-24-10
                                          • 65086

                                          #21
                                          sounds like this guy might be arbing out
                                          Comment
                                          • Optional
                                            Administrator
                                            • 06-10-10
                                            • 60690

                                            #22
                                            Originally posted by RudyRuetigger
                                            sounds like this guy might be arbing out
                                            Should not bother the book if he is using them as the sharp side of arbs. As they get the losses and the other books pay the winnings.


                                            Has to be something we are not hearing about though.
                                            .
                                            Comment
                                            • RudyRuetigger
                                              SBR Aristocracy
                                              • 08-24-10
                                              • 65086

                                              #23
                                              Originally posted by Optional
                                              Should not bother the book if he is using them as the sharp side of arbs. As they get the losses and the other books pay the winnings.


                                              Has to be something we are not hearing about though.
                                              I mean you know way more than me about offshore books these days given working here, but books know where they stand on a sports line. whether you win on that "stance" or lose on that "stance" they know what you've bet and what were the soft lines
                                              Comment
                                              • Optional
                                                Administrator
                                                • 06-10-10
                                                • 60690

                                                #24
                                                Originally posted by RudyRuetigger

                                                I mean you know way more than me about offshore books these days given working here, but books know where they stand on a sports line. whether you win on that "stance" or lose on that "stance" they know what you've bet and what were the soft lines
                                                Could probably come up with a list of half a dozen things apart from winning balance that books have called non-recreational over the years.

                                                Don't want to do that here and suggest any of them might apply to Jedi though.

                                                He sounds pretty genuine to me and not likely to have posted this type of thread if he knew he had crossed any lines.
                                                .
                                                Comment
                                                • RudyRuetigger
                                                  SBR Aristocracy
                                                  • 08-24-10
                                                  • 65086

                                                  #25
                                                  Originally posted by Optional
                                                  He sounds pretty genuine to me
                                                  I'm not looking to create past drama here, but this is way out of line

                                                  i only offered an opinion as to why heritage insider mightve thought that

                                                  ill stay out of it, but would like to know from him if he was arbing...probably was
                                                  Comment
                                                  • Optional
                                                    Administrator
                                                    • 06-10-10
                                                    • 60690

                                                    #26
                                                    You're reading too much into what I said.

                                                    I thought you made a useful comment and was only responding due to agreeing with your thought process.
                                                    .
                                                    Comment
                                                    • RudyRuetigger
                                                      SBR Aristocracy
                                                      • 08-24-10
                                                      • 65086

                                                      #27
                                                      Originally posted by Optional
                                                      You're reading too much into what I said.

                                                      I thought you made a useful comment and was only responding due to agreeing with your thought process.
                                                      i mean i checked his post history...i think he knows whatever he was doing

                                                      my guess was arbing lines heritage had a position on, thats all

                                                      im not a fan of offshore...i want usa books to thrive (meaning seen to many instances of people screwed offshore). you dont see disputes with usa books so thats great
                                                      Comment
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