I have searched the SBR forum and apparently this issue is not local to me. My last $4400 bitcoin payout I received equivalent of $4143 and $5000 request before that I received the equivalent of $4878. The $5000 request before that I received so little that even customer support relented and gave me a $345 credit to cover the disparity. These fluctuations were not due to fluctuations in the bitcoin price. It is easy to track bitcoin price history (logged every 15 minutes) to verify this. Since the $345 was credited support has been a broken record with "price of bitcoin constantly fluctuating, currency conversion fees and third-party processing fees". It is nonsense. They just copy and paste the same thing every time. Even BetOnline doesn't do this sort of thing.
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Yeah, I've come to terms with the fact that, while they say there are no fees for crypto withdrawals at GTBets, there absolutely are hidden fees. Either GTBets knows about this and is lying, or the fee is being deducted by their 3rd party bitcoin processor without their knowledge and they're just terribly ignorant.
It's hard to believe the latter since this has been going on for years.Comment -
Stay away from them
It’s good for $5 bettors onlyComment -
This is true. Same experience. It's a typical tactic of a small-minded, petty bookmaking shop.
MURRAYComment -
request 4k payout since sunday night still not in my wallet their payout dept closed at 4 eastern time it is well over 48hrs timeframe they promised told me to wait till tomorrow
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I have not withdrew in awhile but i used to be able to do a $5000 withdraw with a $40 fee bank. I think thats pretty good considering i was charged $600 way back from Justbet for the same thing at $10000Comment -
now they claim they have sent the money yet right there is nothing show in my wallet ---nothing they said it take 48hrs for it to show in my wallet this is bullshitComment -
Sometimes the player and the sportsbook aren't talking the same language. If they truly sent it, then you should be able to see the transaction on an online blockchain explorer, if not your wallet. If that transaction doesn't exist, and they said they "sent" it, then what they probably mean is that they sent it to their 3rd party bitcoin processor. I'm 99% sure that GTBets uses a 3rd party, so they don't really know payment status. All they know is that they sent the request.
Yes, it can be very frustrating.Comment -
received 3935 out of 4kComment -
We spoke with GTBets on this. Players who feel they were shorted on their bitcoin withdrawals can contact GTBets for reimbursement. Due to using a third-party processor, there are times where amounts might vary between the amount shown as paid on the blockchain versus what the player received.
OP, we were told you were reimbursed twice for this? Please confirm.Comment -
Why anyone would play on this book and use crypto for deposits/withdrawals is insanity. BETUS did the same thing to me with shorting me on BTC deposits/payouts and I walked away from them.Comment -
I thought I would give an update. As a result of making this post and emailing GTBets about it they did eventually get back to me with a refund for my last transaction. They said:
We are once again sorry about the amount that you were shorted, which has now been credited to your account based on the price found on blockchair.com. In your SBR post it was mentioned that it is likely 3rd party processor fees, which is exactly the case. Their fees are ever changing, and we have no control over them, so there are times that unfortunately exchanges like this do happen. When they do happen, we are happy to credit the difference, as we have done for you twice now.
Moral of the story: Pay attention and complain if you get shorted.
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Yeah, they're definitely lying. It has nothing to do with the timing. Also, my buddy did exactly what they recommended here. He contacted them and asked to be reimbursed. They gave him a really difficult time, even in the face of clear evidence. They finally compensated him and immediately limited his account to pennies. Luckily, he didn't care to do business with them anymore anyways.Comment -
Anyone know if GTBets processor sends payments over the weekend? I know their cash out team has M-F 10-4 hours which is better than bankers hours. I guess I forgot why I stopped playing here and was lured by a bonus, now it’s a waiting game. GTBets has managed to take the greatest thing to happen to online gambling in years, BITCOIN, and ruin it, just completely destroy the entire purpose of bitcoin. I’m accustomed to being paid in minutes, maybe hours, not days. And it sounds like I can look forward to being shorted too, great.Comment -
Yes
GT extremely small book
All you need to knowComment -
Still laughing
GTBets
Tiny book ok for $10 playersComment -
I did get paid, from request to payment it was 80 hours and I was shorted 2.5% as expected. Not worth my time to go through support for reimbursement, I'm just not going to play at Game Time Bets any longer.Comment -
Stay away from them
All they worry about is verification 20 hrs a day to stall you and frustrate you plus 10 states bannedComment
