Weird Heritage Sports Phone Call

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  • ace7550
    SBR MVP
    • 05-08-15
    • 3729

    #1
    Weird Heritage Sports Phone Call
    So I just called Heritage at 888.444.9933. Here's how it went:

    "Hi this is Kathy"

    "Um, Hi is this heritage?"

    "Yes"

    "Ok I'd like to speak to someone about making a deposit"

    "No one is here to help right now. Why don't you try back in 5 minutes"

    And it sounded like I was talking to some housewife. Very strange interaction.
  • littlekona
    SBR Hall of Famer
    • 11-19-15
    • 5241

    #2
    they have been hurt a bit. lots lets traffic due to USA states opening up legal books plus not offering alt coins. I have been getting marketing calls almost weekly with what sports are happening and asking for deposit with bonus. Solid book though IMO
    Comment
    • snider
      SBR Sharp
      • 03-25-17
      • 309

      #3
      Well how dumb. Just add bch
      Comment
      • garyking
        SBR Wise Guy
        • 01-18-07
        • 684

        #4
        Originally posted by littlekona
        they have been hurt a bit. lots lets traffic due to USA states opening up legal books plus not offering alt coins. I have been getting marketing calls almost weekly with what sports are happening and asking for deposit with bonus. Solid book though IMO
        I haven't been called by heritage as the limited me to peanuts long ago. But agree books calling for deposits much more than in the past. Jazz calling me almost daily, while Betphoenix, and even BOL have called me recently.
        Comment
        • stevenash
          Moderator
          • 01-17-11
          • 65176

          #5
          Heritage is strange all together.
          I use them and all, but they are a strange outfit overall with strange people working there.
          Comment
          • Crusherrr
            SBR MVP
            • 06-27-16
            • 3646

            #6
            They offered me 25% cash bonus up to $500 but 12x roll. You'd think they'd match bookmaker offers on a special promotion
            Comment
            • blackbox
              SBR MVP
              • 02-28-08
              • 1415

              #7
              Heritage is working remotely Why not just come out and tell us Spoke with a person last week from San Jose runs several pph sites
              Comment
              • littlekona
                SBR Hall of Famer
                • 11-19-15
                • 5241

                #8
                Originally posted by garyking
                I haven't been called by heritage as the limited me to peanuts long ago. But agree books calling for deposits much more than in the past. Jazz calling me almost daily, while Betphoenix, and even BOL have called me recently.
                Phil @ looselines/jazz calls me few times..had some good talks on how to improve book and they actually implemented one changing the max payout odds on pick 4 and 5s...I appreciate a good sales guy hustling for a buck
                Comment
                • jjgold
                  SBR Aristocracy
                  • 07-20-05
                  • 388189

                  #9
                  A lot of these people are salesman they get a commission of your post up it’s not that they’re looking for business it’s just people looking to make a buck and it doesn’t hurt the book

                  All great businesses have aggressive sales and marketing
                  Comment
                  • garyking
                    SBR Wise Guy
                    • 01-18-07
                    • 684

                    #10
                    Originally posted by littlekona
                    Phil @ looselines/jazz calls me few times..had some good talks on how to improve book and they actually implemented one changing the max payout odds on pick 4 and 5s...I appreciate a good sales guy hustling for a buck
                    A new guy from Jazz called Jason calling me now. Haven't ever had any luck at Jazz, so i haven't deposited recently, but may for NFL.
                    Comment
                    • garyking
                      SBR Wise Guy
                      • 01-18-07
                      • 684

                      #11
                      Originally posted by jjgold
                      A lot of these people are salesman they get a commission of your post up it’s not that they’re looking for business it’s just people looking to make a buck and it doesn’t hurt the book

                      All great businesses have aggressive sales and marketing
                      I certainly don't mind it if they come calling with a bonus in hand. LOL.
                      Comment
                      • garyking
                        SBR Wise Guy
                        • 01-18-07
                        • 684

                        #12
                        Originally posted by Crusherrr
                        They offered me 25% cash bonus up to $500 but 12x roll. You'd think they'd match bookmaker offers on a special promotion
                        Bookmaker emailed me the 100% VIP freeplay promo last week. It seems if you don't play (and are broke) for a few months they get around to you.
                        Comment
                        • PharaohUB
                          SBR MVP
                          • 01-23-07
                          • 4865

                          #13
                          Heritage is strange. I used to play at them all the time but they totally missed train both on Bitcoin and now alt coins. Not to mention bonuses aren’t that great. I know some people here swear by them but not sure what the allure is.
                          Comment
                          • garyking
                            SBR Wise Guy
                            • 01-18-07
                            • 684

                            #14
                            Originally posted by PharaohUB
                            Heritage is strange. I used to play at them all the time but they totally missed train both on Bitcoin and now alt coins. Not to mention bonuses aren’t that great. I know some people here swear by them but not sure what the allure is.
                            I liked Heritage, first they removed my comp points then limited me to peanuts. Now I'm using Wagerweb as one of my books instead.
                            Comment
                            • jjgold
                              SBR Aristocracy
                              • 07-20-05
                              • 388189

                              #15
                              Jazz lines are too wide

                              Looseines way better
                              Comment
                              • stevenash
                                Moderator
                                • 01-17-11
                                • 65176

                                #16
                                Originally posted by garyking
                                I liked Heritage, first they removed my comp points then limited me to peanuts. Now I'm using Wagerweb as one of my books instead.
                                Yeah man, me too.
                                My cash back dollars disappeared, and the day before I was going to call them about that the cash back balance reappeared.

                                Strange book, they were my go-to right after 5Dimes did their funky thing, but now Heritage is my 'second out' book of the three I use.
                                Comment
                                • ace7550
                                  SBR MVP
                                  • 05-08-15
                                  • 3729

                                  #17
                                  Originally posted by stevenash
                                  Yeah man, me too.
                                  My cash back dollars disappeared, and the day before I was going to call them about that the cash back balance reappeared.

                                  Strange book, they were my go-to right after 5Dimes did their funky thing, but now Heritage is my 'second out' book of the three I use.
                                  What are your other two?
                                  Comment
                                  • stevenash
                                    Moderator
                                    • 01-17-11
                                    • 65176

                                    #18
                                    Originally posted by ace7550
                                    What are your other two?
                                    BoL and I am really like the new clone of 5Dimes BAS.
                                    BetOnLine is my go to book these days.

                                    I'm told I really should post up at Bookmaker, I really don't know why I have never used them others tell me they are solid.
                                    Comment
                                    • ace7550
                                      SBR MVP
                                      • 05-08-15
                                      • 3729

                                      #19
                                      Originally posted by stevenash
                                      BoL and I am really like the new clone of 5Dimes BAS.
                                      BetOnLine is my go to book these days.

                                      I'm told I really should post up at Bookmaker, I really don't know why I have never used them others tell me they are solid.
                                      Bookmaker and BOL are my top two. I use others but these are the clear industry leaders.
                                      Comment
                                      • PharaohUB
                                        SBR MVP
                                        • 01-23-07
                                        • 4865

                                        #20
                                        Am I the only one who likes BOVADA ? 50% cash bonus each week with 10x rollover. Easy to track rollover. They pay pretty quick and have the alt coins. Live betting seems to be fair and honest.
                                        Comment
                                        • stevenash
                                          Moderator
                                          • 01-17-11
                                          • 65176

                                          #21
                                          Originally posted by PharaohUB
                                          Am I the only one who likes BOVADA ? 50% cash bonus each week with 10x rollover. Easy to track rollover. They pay pretty quick and have the alt coins. Live betting seems to be fair and honest.
                                          I used to play at Bovada, the plus was they offered some really funky props other shops would not even imagine of giving.
                                          The minus, they are I don't want to call them shady but very squirrely.
                                          Comment
                                          • ace7550
                                            SBR MVP
                                            • 05-08-15
                                            • 3729

                                            #22
                                            Originally posted by PharaohUB
                                            Am I the only one who likes BOVADA ? 50% cash bonus each week with 10x rollover. Easy to track rollover. They pay pretty quick and have the alt coins. Live betting seems to be fair and honest.
                                            I like Bovada and they do have good bonuses. For me, the downside is that they have 20 cent MLB lines when every other book has dime lines. It's a big drawback for an MLB bettor.
                                            Comment
                                            • blackbox
                                              SBR MVP
                                              • 02-28-08
                                              • 1415

                                              #23
                                              Whatever happened to Heritage Insider for right information ?
                                              Comment
                                              • Crusherrr
                                                SBR MVP
                                                • 06-27-16
                                                • 3646

                                                #24
                                                Originally posted by PharaohUB
                                                Am I the only one who likes BOVADA ? 50% cash bonus each week with 10x rollover. Easy to track rollover. They pay pretty quick and have the alt coins. Live betting seems to be fair and honest.
                                                They've given me this every week- on top of an exclusive offer which varies. Usually its the same 50% up to $500 but with only 5x rollover, or last week it was 33% up to $1,000. So on a $3,000 deposit I get $4,000 and only need to wager $20,000. That's tremendous.
                                                Comment
                                                • Optional
                                                  Administrator
                                                  • 06-10-10
                                                  • 60711

                                                  #25
                                                  Originally posted by blackbox
                                                  Whatever happened to Heritage Insider for right information ?
                                                  You can still PM message him here.
                                                  .
                                                  Comment
                                                  • ace7550
                                                    SBR MVP
                                                    • 05-08-15
                                                    • 3729

                                                    #26
                                                    Heritage Insider messaged me and asked if I had an account. I do. Still, you guys can't field a simple deposit phone call?
                                                    I still like Heritage. Just think it's good to post when something out of the ordinary happens.
                                                    Comment
                                                    • stevenash
                                                      Moderator
                                                      • 01-17-11
                                                      • 65176

                                                      #27
                                                      Originally posted by ace7550
                                                      Heritage Insider messaged me and asked if I had an account. I do. Still, you guys can't field a simple deposit phone call?
                                                      I still like Heritage. Just think it's good to post when something out of the ordinary happens.

                                                      I'll say it again.
                                                      Strange book, but they pay and that's the important part.
                                                      Comment
                                                      • blackbox
                                                        SBR MVP
                                                        • 02-28-08
                                                        • 1415

                                                        #28
                                                        Originally posted by Optional
                                                        You can still PM message him here.
                                                        Thank you Optional Apreciate the time you took to inform me.
                                                        Comment
                                                        • dreamlanding
                                                          SBR Sharp
                                                          • 02-22-11
                                                          • 315

                                                          #29
                                                          Agree that there's something strange about them overall, but they have always paid me timely with absolutely no BS. And their soccer offerings (on Soccer Plus) are unmatched for US players. Where the hell else can I bet Over 6.5 goals at +900 w/ a $500 limit on Australia NPL Tasmania???
                                                          Comment
                                                          • DISTROYA
                                                            SBR MVP
                                                            • 04-26-12
                                                            • 2911

                                                            #30
                                                            Heritage WAS a terrific book. All you can ask before all went downhill just about 3 years ago.
                                                            Changed great website with drop down boxes to buy-sell pts and simple, easy format to an absolutely nightmarish platform.
                                                            Took away cash points or whatever they were
                                                            Limited deposit options etc.
                                                            Limits of various stuff got much worse
                                                            Honestly, dont know how they survive or get new customers these days.
                                                            Comment
                                                            • InsiderHer
                                                              SBR Sharp
                                                              • 12-18-12
                                                              • 330

                                                              #31
                                                              I called Heritage once last year and the person answered "Yeah"...LOL
                                                              Comment
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