BetOnline Dispute

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  • R6MC
    SBR High Roller
    • 12-11-10
    • 210

    #1
    BetOnline Dispute
    My bet on ARIZONA DIAMONDBACKS (vs CINCINNATI REDS) from last night was graded a loss.

    The game was 5-4 ARIZONA in the top of the 8th when it was suspended due to rain.

    Anyone else with this issue? Their rules simply state that games are official after 5 innings.

    Thanks
  • garyking
    SBR Wise Guy
    • 01-18-07
    • 684

    #2
    Are you saying that your bet was on Arizona and it was graded a loss? Not sure why game suspended anyway, as often are called official after five innings. I can understand if game graded as push depending on sportsbook's rules as to game having to be completed the same day. Not sure how they can justify a game in which Arizona won being called a loss though. I must say this is a weird situation though, as Arizona was losing going into the suspended inning, then took the lead and the inning was not completed.
    Last edited by garyking; 04-21-21, 07:42 PM.
    Comment
    • R6MC
      SBR High Roller
      • 12-11-10
      • 210

      #3
      Yes I bet Arizona and it was graded a loss. Seems very wrong. Will likely be filing a dispute, just looking for others experiences...
      Comment
      • garyking
        SBR Wise Guy
        • 01-18-07
        • 684

        #4
        Just guessing but I think the 8th inning didn't count as it was not completed and Cinn was winning before that.
        Comment
        • danrubin12
          SBR Rookie
          • 04-12-19
          • 44

          #5
          Mine was graded a loss as well.

          I took a careful look at their baseball rules (Baseball Rules (betonline.ag) and nowhere is it stated that they grade based on the score of the last completed inning.

          Furthermore the game was completed today (Dbacks won). There is a provision in the rules that games will be graded based on final results should the game be finished the following day, although it seems to be reserved for playoff games.


          I went ahead and Tweeted it out after getting nowhere with BetOnline support. If anyone agrees with our position, please help by retweeting, adding your betslips, etc.

          https://twitter.com/drub12/status/1385032301369729025?s=20
          Comment
          • garyking
            SBR Wise Guy
            • 01-18-07
            • 684

            #6
            Be interesting to see if anyone comes forward and says they were paid for Cincinnati to win.
            Maybe ask them if they can provide the official score and try to figure it out from that?
            Last edited by garyking; 04-21-21, 10:04 PM.
            Comment
            • Mr. NBA
              SBR Wise Guy
              • 09-08-06
              • 524

              #7
              Originally posted by garyking
              Just guessing but I think the 8th inning didn't count as it was not completed and Cinn was winning before that.


              you are correct.
              Comment
              • Mr. NBA
                SBR Wise Guy
                • 09-08-06
                • 524

                #8
                Baseball goes back to the last completed inning after the 5th. I have seen quite a few folks not understanding that and see a couple of books addressing the matter with messages once you log in. Betonline apparently is not one of those books.
                Comment
                • R6MC
                  SBR High Roller
                  • 12-11-10
                  • 210

                  #9
                  Originally posted by Mr. NBA
                  Baseball goes back to the last completed inning after the 5th. I have seen quite a few folks not understanding that and see a couple of books addressing the matter with messages once you log in. Betonline apparently is not one of those books.
                  BetOnline makes no mention of this in their rules. A simple "game is graded based on last completed inning" would suffice, but is absent.
                  Comment
                  • Mr. NBA
                    SBR Wise Guy
                    • 09-08-06
                    • 524

                    #10
                    Originally posted by R6MC
                    BetOnline makes no mention of this in their rules. A simple "game is graded based on last completed inning" would suffice, but is absent.

                    Yeah .....they(and many other books) must take it for granted that people know that. There has been quite a bit of blow back from this game from Vegas to Costa Rica and everywhere in between. But it is what it is.....a tough beat for you and everyone else that had Zona.
                    Comment
                    • R6MC
                      SBR High Roller
                      • 12-11-10
                      • 210

                      #11
                      I think it's SBR complaint worthy
                      Comment
                      • Shifty
                        SBR Wise Guy
                        • 08-10-08
                        • 558

                        #12
                        The standard rule for baseball betting is to revert back to the last completed inning in that situation. Their rules are sloppy if they don't mention that. Some of the new US books make up their own rules.
                        Comment
                        • Optional
                          Administrator
                          • 06-10-10
                          • 60727

                          #13
                          Originally posted by Shifty
                          The standard rule for baseball betting is to revert back to the last completed inning in that situation. Their rules are sloppy if they don't mention that. Some of the new US books make up their own rules.
                          "For any instances not mentioned here, Las Vegas wagering rules apply" probably covers it.
                          .
                          Comment
                          • LT Profits
                            SBR Aristocracy
                            • 10-27-06
                            • 90963

                            #14
                            Originally posted by Optional
                            "For any instances not mentioned here, Las Vegas wagering rules apply" probably covers it.
                            Meaning that if anything otherwise is not explicitly stated in the rules, should be graded as Reds win 4-3 as that would be Vegas Standard grading. Let me check BOL rules.
                            Comment
                            • ChocMilk23
                              SBR MVP
                              • 11-04-17
                              • 1924

                              #15
                              *For future reference*: So the fact the game was finished today doesn't matter? I am a bit confused. Never seen this situation before.
                              Comment
                              • LT Profits
                                SBR Aristocracy
                                • 10-27-06
                                • 90963

                                #16
                                Can ANYONE find sports rules on BOL website? Even google search takes me to homepage and not rules page
                                Comment
                                • ChocMilk23
                                  SBR MVP
                                  • 11-04-17
                                  • 1924

                                  #17
                                  https://help.betonline.ag/article-ca...es/sportsbook/ try this?
                                  Comment
                                  • LT Profits
                                    SBR Aristocracy
                                    • 10-27-06
                                    • 90963

                                    #18
                                    Oh wait, I just realized you had ARIZONA :doh

                                    In that case, BOL is correct. This is standard, when the ROAD team takes the lead in the uncompleted inning, the "betting score" reverts to score after last completed inning so Reds win 4-3 for betting purposes.

                                    Also suspensions during regular season are not recognized, only in post-season are bets held open until completed on future date.
                                    Comment
                                    • LT Profits
                                      SBR Aristocracy
                                      • 10-27-06
                                      • 90963

                                      #19
                                      Originally posted by ChocMilk23
                                      *For future reference*: So the fact the game was finished today doesn't matter? I am a bit confused. Never seen this situation before.
                                      Does not matter except for post-season.
                                      Comment
                                      • LT Profits
                                        SBR Aristocracy
                                        • 10-27-06
                                        • 90963

                                        #20
                                        Originally posted by R6MC
                                        BetOnline makes no mention of this in their rules. A simple "game is graded based on last completed inning" would suffice, but is absent.
                                        As Optional said, anything not stated otherwise automatically reverts to Vegas Standard. So really it is only necessary to state house exception rules.
                                        Comment
                                        • LT Profits
                                          SBR Aristocracy
                                          • 10-27-06
                                          • 90963

                                          #21
                                          And the reason this game was suspended is the very reason that is causing the betting confusion LOL. The ONLY time games are suspended when called after 5 innings is when the road team takes the lead in an inning not completed. If that did not happen, game would have been Final for MLB purposes too.
                                          Comment
                                          • ChocMilk23
                                            SBR MVP
                                            • 11-04-17
                                            • 1924

                                            #22
                                            Originally posted by LT Profits
                                            And the reason this game was suspended is the very reason that is causing the betting confusion LOL. The ONLY time games are suspended when called after 5 innings is when the road team takes the lead in an inning not completed. If that did not happen, game would have been Final for MLB purposes too.
                                            THIS THANK YOU!!! Learned something!
                                            Comment
                                            • LT Profits
                                              SBR Aristocracy
                                              • 10-27-06
                                              • 90963

                                              #23
                                              Originally posted by ChocMilk23
                                              THIS THANK YOU!!! Learned something!
                                              Actually if road team takes the lead OR ties the game.
                                              Comment
                                              • LT Profits
                                                SBR Aristocracy
                                                • 10-27-06
                                                • 90963

                                                #24
                                                One of the shadiest things I ever saw was way back when Earl Weaver was managing (umpires' favorite manager). I forget the opponent, but teams were playing in the rain and Orioles were down by one run in the top of the 8th inning and had runners on 2nd and 3rd with nobody out. At that point the umps ordered the tarp on the field even though the rain remained steady but did not really intensify. Game never resumed and O's lost.
                                                Comment
                                                • DontTailMe
                                                  SBR MVP
                                                  • 03-24-19
                                                  • 2897

                                                  #25
                                                  Originally posted by mcd6802
                                                  I wouldn't get your hopes up that this will be reversed. My experience in situations like this is that it will end up being a black and white narrative that your team was down after completion of the 6th. I've had bets on regular season win totals before where I was above the number but since a game was canceled (which would actually give me one less chance to get a win) my win was revoked. If you've read my posts you'll know I've had to deal with BetOnline customer service more than anyone and they are not ones to contextualize anything. They've stiffed me quite a lot. However I am willing to bet they did grade the Reds as a win on that game and would definitely not reverse this because of the complaints it would generate from the other side. I would consider this bad luck and move on.
                                                  If you read the thread, you would have seen that this wager was graded correctly.
                                                  Comment
                                                  • Bls666
                                                    SBR Hustler
                                                    • 08-31-16
                                                    • 64

                                                    #26
                                                    Same thing happened to me on pinnacle
                                                    Comment
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