Bovada Referral Bonus

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  • Ant23
    Restricted User
    • 02-14-19
    • 492

    #1
    Bovada Referral Bonus
    So I referred a buddy to Bovada and helped him send bitcoin in excess of over $900 in two deposits this week. Bovada Live Chat agent JAVAHNI R. said Bovada wasn't going to honor it's promotion b/c my buddy had an account before I did. He just opened his account this week and I've been with them for years so that's a LIE.

    Opti-do you know what's going on with the place b/c it seems to be one thing after another lately. I didn't give my buddy the referral link to join but he definitely wouldn't be there if it weren't for my referral. He is with bookmaker.eu and looking for another out so he joined.

    JAVAHNI R(live chat agent) felt attacked because I told him his info was wrong after I confirmed my buddies name, e-mail address and the amount of bitcoin deposits from Feb. 8th and today. I was with him when he went to Live Chat to let them know I indeed had referred him. JAVAHNI R. must speak another language because this is about as clear as the nose on your face but he couldn't seem to grasp that someone I referred actually joined.

    They still haven't done the right thing and honored the Promotion that they advertise. Don't say I didn't warn ya about this outfit
  • Optional
    Administrator
    • 06-10-10
    • 61376

    #2
    Originally posted by Ant23
    So I referred a buddy to Bovada and helped him send bitcoin in excess of over $900 in two deposits this week. Bovada Live Chat agent JAVAHNI R. said Bovada wasn't going to honor it's promotion b/c my buddy had an account before I did. He just opened his account this week and I've been with them for years so that's a LIE.

    Opti-do you know what's going on with the place b/c it seems to be one thing after another lately. I didn't give my buddy the referral link to join but he definitely wouldn't be there if it weren't for my referral. He is with bookmaker.eu and looking for another out so he joined.

    JAVAHNI R(live chat agent) felt attacked because I told him his info was wrong after I confirmed my buddies name, e-mail address and the amount of bitcoin deposits from Feb. 8th and today. I was with him when he went to Live Chat to let them know I indeed had referred him. JAVAHNI R. must speak another language because this is about as clear as the nose on your face but he couldn't seem to grasp that someone I referred actually joined.

    They still haven't done the right thing and honored the Promotion that they advertise. Don't say I didn't warn ya about this outfit
    It's worth sending a complaint form and we can at least ask.

    Do they generally honor referrals who did not use the link code do you know? (or anyone?)
    .
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    • Ant23
      Restricted User
      • 02-14-19
      • 492

      #3
      Originally posted by Optional
      It's worth sending a complaint form and we can at least ask.

      Do they generally honor referrals who did not use the link code do you know? (or anyone?)
      I'm not sure about that but considering I was with guy when he made his first ever bitcoin buy/deposit as well as with him for his 2nd deposit 3 days later you would think with both of us reaching out to the CS it would be honored. I play here daily via bitcoin deposits so you would think something this simple could be "fixed" if the right person hears about it. I've gone to the community prior to his 2nd deposit and was told by a moderator to tell him to reach out to CS or Live Chat and let them know I referred him. NO LUCK!!!

      1 thing I found interesting is that he tried to do it via a phone call(CS) but when prompted to put in his 4 digit pin a recording saying "due to Covid no operators were available and to reach out via Live Chat" but when I called the same phone number and put my 4 digit code in I got a real live human being. When I asked about it she said it's b/c his account is so new he doesn't have access to a real live human being yet!!! I am hoping when the RIGHT person has a chance to look at the facts here this will be straightened out. We're talking about a small amount but regardless it's still their promotion. If they aren't going to honor it then don't offer it!! I followed exactly what @Matty_Bovada told me to do as well as my friend doing the same thing. Unfortunately Matty must have gotten off for the day b/c when I went back to the bovada community he was gone and the new moderator was unable to assist b/c she hadn't kept up with what was happening.
      I'll give them a day or two to rectify this and if not I will not play here again. I have Bookmaker account but really liked the interface with Bovada. But enough is enough with the petty s###!!!
      Comment
      • Optional
        Administrator
        • 06-10-10
        • 61376

        #4
        It sounds like a reasonable request. I haven't ran across it before to know how they are with it.
        .
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        • Ant23
          Restricted User
          • 02-14-19
          • 492

          #5
          Originally posted by Optional
          It sounds like a reasonable request. I haven't ran across it before to know how they are with it.
          I know there are always 2 sides to every story but seriously this should have taken less than 1 minute to fix!!
          Comment
          • Optional
            Administrator
            • 06-10-10
            • 61376

            #6
            Maybe try an email and start off by asking if it can escalated to a manager to review?
            .
            Comment
            • Tarnski
              SBR Hustler
              • 10-12-20
              • 56

              #7
              You are crazy to play at Bovada. You are crazy to refer a friend to Bovada. You are crazy to receive a bonus at bovada for doing this. If you or your buddy win anything significant they can "void" both balances and not even have to explain. This would be an easy robbery for them. Friends and bonuses, good luck!
              Comment
              • Ant23
                Restricted User
                • 02-14-19
                • 492

                #8
                Opti- HAPPY to report that it was finally cleared up earlier this morning. I was hoping once someone a little higher up in rank had a chance to look at it this would happen.

                THANKS for the feedback!!!
                Comment
                • Optional
                  Administrator
                  • 06-10-10
                  • 61376

                  #9
                  Originally posted by Ant23
                  Opti- HAPPY to report that it was finally cleared up earlier this morning. I was hoping once someone a little higher up in rank had a chance to look at it this would happen.

                  THANKS for the feedback!!!
                  Glad to hear it. And thanks for updating too
                  .
                  Comment
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