Sportsbetting done me dirty !!! 20 THANKS [resolved]

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  • Woyha
    SBR Sharp
    • 06-08-14
    • 306

    #1
    Sportsbetting done me dirty !!! 20 THANKS [resolved]
    I was sent an email Wed 10-21-20 with the 20 Thanks bonus, called them and they assured me yes you will get the bonus ... So I sent my money and they will not honor my bonus ... email was sent out Wed I had a cash out made ,A couple days before email was sent Thats why they want give me bonus .. nothing said in email about that .. so email comes to me Days after my cash out And you want honor the bonus ... betonline did but sportsbetting want ... Poor service said I should have read terms .. I said it bonus offer hit my email after the cash out they acted like communist with no mercy .. I feel horrible
  • gym rat
    SBR Sharp
    • 01-25-07
    • 476

    #2
    I got the email too and I have not made a withdrawal recently. I think they sent this offer out to most of their players. It had nothing to do with your recent withdrawal in my opinion. Always read the terms before accepting one of these offers.
    Comment
    • Woyha
      SBR Sharp
      • 06-08-14
      • 306

      #3
      Yeah got withdraw with in 14 days at bet online and they honored it .. But sports betting when told them he said that agent made a mistake .. I said my email had no comments about a payout you cant get promotion ..
      Comment
      • Woyha
        SBR Sharp
        • 06-08-14
        • 306

        #4
        100 percent had something to do with my last with draw ,I spoke to manager .. said I didnt read terms and conditions email said nothing about you cant have cashed out with in 14 days ..
        Comment
        • SportsBettor74
          SBR High Roller
          • 06-19-19
          • 184

          #5
          Is the 20 Thanks bonus 20% of the deposit up to $USD X or is it a $20 USD bonus?
          Comment
          • Living The Dream
            SBR MVP
            • 12-23-09
            • 4521

            #6
            Had the Eagles -3 1st half and its a push... you lose your free plays on pushes.. now I have a high rollover and they will have lost me as a customer as I will not deposit with them again
            Comment
            • Crusherrr
              SBR MVP
              • 06-27-16
              • 3650

              #7
              Originally posted by SportsBettor74
              Is the 20 Thanks bonus 20% of the deposit up to $USD X or is it a $20 USD bonus?
              Neither. Its 100% up to $500
              Comment
              • Crusherrr
                SBR MVP
                • 06-27-16
                • 3650

                #8
                Originally posted by Living The Dream
                Had the Eagles -3 1st half and its a push... you lose your free plays on pushes.. now I have a high rollover and they will have lost me as a customer as I will not deposit with them again
                Don't use freeplays on lines that can push. They will give you the free play back to try again if you call them
                Comment
                • SportsBettor74
                  SBR High Roller
                  • 06-19-19
                  • 184

                  #9
                  Originally posted by Living The Dream
                  Had the Eagles -3 1st half and its a push... you lose your free plays on pushes.. now I have a high rollover and they will have lost me as a customer as I will not deposit with them again
                  Yes I had the same thing with DSI Diamond back in the day. The T&C were clear that the freeplay is lost on a push - but I spent about 2 hours in various chat sessions trying to work out if the freeplay was lost on a void/cancel - specifically where a listed pitcher did not start. None of the management were able to definitively answer and therefore I did not risk the freeplay on MLB.
                  Comment
                  • SportsBettor74
                    SBR High Roller
                    • 06-19-19
                    • 184

                    #10
                    Originally posted by Crusherrr
                    Neither. Its 100% up to $500
                    That's a curious name to give the bonus - "20 Thanks" - if the bonus is 100% up to $500 USD. What is the deposit+freeplay rollover requirement?
                    Comment
                    • Woyha
                      SBR Sharp
                      • 06-08-14
                      • 306

                      #11
                      14 times rollover hopefully they credit my account Bonus have escalated my complaint .. Have got told I cant get it twice and have an agent finally escalating ...
                      Comment
                      • Crusherrr
                        SBR MVP
                        • 06-27-16
                        • 3650

                        #12
                        Originally posted by Woyha
                        14 times rollover hopefully they credit my account Bonus have escalated my complaint .. Have got told I cant get it twice and have an agent finally escalating ...
                        You definitely cant take their "special" bonuses more than once. Unless you do it once with BetOnline and once with Sportsbetting.
                        Comment
                        • Woyha
                          SBR Sharp
                          • 06-08-14
                          • 306

                          #13
                          Thats what I did once and they will not honor at sports betting because the cash out ..
                          Comment
                          • Woyha
                            SBR Sharp
                            • 06-08-14
                            • 306

                            #14
                            Did it once at sportsbetting once at bet online but sportsbetting want honor it ...
                            Comment
                            • SportsBettor74
                              SBR High Roller
                              • 06-19-19
                              • 184

                              #15
                              Originally posted by Woyha
                              14 times rollover hopefully they credit my account Bonus have escalated my complaint .. Have got told I cant get it twice and have an agent finally escalating ...
                              In my experience the live chat operators of all sportsbooks - even A or A+ - are simply not equipped to answer any detailed questions relating to T&C issues. You must study the T&C regarding bonuses and settlements issues (e.g. T&C relating to last wd for bonuses and T&C relating to events being postponed) - and draw your own conclusions as to what the status of your bonus or wager-grading will be. The live chat operators simply do not have the wherewithall to interpret these clauses and even if they give an (uninformed) opinion on chat - at the end of the day an interpretation by management of the wording of the various clauses will take precedence. In the example given above - "Freeplays are lost where a push or tie results" - and my query about whether a listed pitcher change or a postponement > 24 hours constitutes a "push" or not - and the operators' failure to address my questions - I decided to err on the side of caution and avoid any sport where this eventuality was likely to happen
                              Comment
                              • Woyha
                                SBR Sharp
                                • 06-08-14
                                • 306

                                #16
                                Sportsbetting made it right fixed the error

                                I tell when its good and bad glad they finally got it right called 5 times .... I would ask them before depositing if you have made a cash out in last 14 days just to be safe ...
                                Comment
                                • gym rat
                                  SBR Sharp
                                  • 01-25-07
                                  • 476

                                  #17
                                  That is good to hear! You should also post this in the original thread so anyone reading the other thread will see that Sportsbetting took care of the problem to your satisfaction.
                                  Comment
                                  • Optional
                                    Administrator
                                    • 06-10-10
                                    • 61517

                                    #18
                                    Originally posted by Woyha
                                    I was sent an email Wed 10-21-20 with the 20 Thanks bonus, called them and they assured me yes you will get the bonus ... So I sent my money and they will not honor my bonus ... email was sent out Wed I had a cash out made ,A couple days before email was sent Thats why they want give me bonus .. nothing said in email about that .. so email comes to me Days after my cash out And you want honor the bonus ... betonline did but sportsbetting want ... Poor service said I should have read terms .. I said it bonus offer hit my email after the cash out they acted like communist with no mercy .. I feel horrible
                                    The bonus is just using code THANSK20. It is not for 20% of your withdrawal. It's just a thankyou bonus.

                                    We need to read the terms on bonuses.

                                    Sounds like you got lucky at Betonline if they gave it to you despite not meeting withdraw terms.

                                    But that does not mean Sportsbetting are a "scam" as your thread title says. Just following the rules.
                                    .
                                    Comment
                                    • Shutup
                                      SBR MVP
                                      • 12-15-17
                                      • 2435

                                      #19
                                      Site is still not working
                                      Only mobile site
                                      Comment
                                      • andersonlee
                                        Restricted User
                                        • 08-11-20
                                        • 344

                                        #20
                                        I got the email as well. I always double check with someone to make sure I am eligible for the bonus before depositing because sometimes they have withdrawal clauses in the terms.
                                        Comment
                                        • Optional
                                          Administrator
                                          • 06-10-10
                                          • 61517

                                          #21
                                          Originally posted by Woyha
                                          I tell when its good and bad glad they finally got it right called 5 times .... I would ask them before depositing if you have made a cash out in last 14 days just to be safe ...
                                          Nice
                                          .
                                          Comment
                                          • DontTailMe
                                            SBR MVP
                                            • 03-24-19
                                            • 2897

                                            #22
                                            Originally posted by Living The Dream
                                            Had the Eagles -3 1st half and its a push... you lose your free plays on pushes.. now I have a high rollover and they will have lost me as a customer as I will not deposit with them again
                                            All sportsbooks treat pushes this way on freeplays. If they've lost you as a customer because of this, then any sportsbook would have lost you for the same reason.


                                            Originally posted by Crusherrr
                                            Don't use freeplays on lines that can push. They will give you the free play back to try again if you call them
                                            They'll do this sometimes, but definitely not for everyone. Which is why you should just never bet on anything that can push in the first place.
                                            Comment
                                            • Woyha
                                              SBR Sharp
                                              • 06-08-14
                                              • 306

                                              #23
                                              Optional it is call thanks 20 but its a 100 pct bonus up to 500.00 wording is weird not sure what you meant by thanks 20 being 20 pct
                                              Comment
                                              • Optional
                                                Administrator
                                                • 06-10-10
                                                • 61517

                                                #24
                                                Originally posted by Woyha
                                                Optional it is call thanks 20 but its a 100 pct bonus up to 500.00 wording is weird not sure what you meant by thanks 20 being 20 pct
                                                I thought that is what you were saying. That you thought it was 20% of your withdrawal.

                                                Post that email for us?
                                                .
                                                Comment
                                                • Woyha
                                                  SBR Sharp
                                                  • 06-08-14
                                                  • 306

                                                  #25
                                                  As a special thanks for your patience last weekend and overall loyalty, we have a special offer that will help you boost your bankroll with bonuses and cash!

                                                  100% Bonus up to $500 with promo code 20THANKS.
                                                  Risk-free bet up to $100 on Sunday’s Buccaneers at Raiders game.
                                                  The easiest $25 bet you will ever make – it’s basically impossible for it not to win.

                                                  To opt-in for your $100 risk-free bet and to check out the details on each of the three offers, click here.
                                                  OPT-IN NOW
                                                  Enjoy your bonus and cash!

                                                  The SportsBetting Team

                                                  Click here to view full Terms & Conditions
                                                  Comment
                                                  • Woyha
                                                    SBR Sharp
                                                    • 06-08-14
                                                    • 306

                                                    #26
                                                    They made it right after 5 calls .. They were not going to give me anything ,due to a cash out I made a few days before I got this email .. But in the end they made it right so I am happy ..
                                                    Comment
                                                    • Optional
                                                      Administrator
                                                      • 06-10-10
                                                      • 61517

                                                      #27
                                                      Originally posted by Woyha
                                                      As a special thanks for your patience last weekend and overall loyalty, we have a special offer that will help you boost your bankroll with bonuses and cash!

                                                      100% Bonus up to $500 with promo code 20THANKS.
                                                      Risk-free bet up to $100 on Sunday’s Buccaneers at Raiders game.
                                                      The easiest $25 bet you will ever make – it’s basically impossible for it not to win.

                                                      To opt-in for your $100 risk-free bet and to check out the details on each of the three offers, click here.
                                                      OPT-IN NOW
                                                      Enjoy your bonus and cash!

                                                      The SportsBetting Team

                                                      Click here to view full Terms & Conditions

                                                      The terms and conditions link is the important part.

                                                      Can you post that now.
                                                      .
                                                      Comment
                                                      • Shutup
                                                        SBR MVP
                                                        • 12-15-17
                                                        • 2435

                                                        #28
                                                        promotions.sportsbetting.ag/Loyalty-Week
                                                        Comment
                                                        • Shutup
                                                          SBR MVP
                                                          • 12-15-17
                                                          • 2435

                                                          #29
                                                          100% Reload Bonus

                                                          • Must use promocode 20THANKS in the cashier to claim the 100% bonus.
                                                          • Promo expires Monday, October 26th, 2020 at 11:59 pm.
                                                          • Bonus requires $50 minimum deposit.
                                                          • Bonus is valid for a maximum $500.
                                                          • Bonus has a 14x rollover.
                                                          • Standard Bonus rules apply, see Site Rules for details.
                                                          Comment
                                                          • Shutup
                                                            SBR MVP
                                                            • 12-15-17
                                                            • 2435

                                                            #30
                                                            100 NFL Risk-Free Wager

                                                            • To qualify for the promotion, you must:
                                                              • Submit your SportsBetting Username or Email on the opt-in page.
                                                              • Place a real-money wager of $10 or more on the Tampa Bay Buccaneers vs. Las Vegas Raiders on Sunday, October 25th, 2020.

                                                            • Promotion applies only to straight wagers on the pre-game line (spread or total).
                                                            • If the first qualifying wager you place on the Tampa Bay Buccaneers vs. Las Vegas Raiders game loses, we’ll refund your wager for the full amount, up to a maximum of $100.
                                                            • Refund will be credited as Cash in your SportsBetting account by 8 pm ET on Wednesday, October 28th, 2020.
                                                            • There is a 3x (three time) rollover associated with your cash refund.
                                                            • If the Tampa Bay Buccaneers vs. Las Vegas Raiders game is postponed and not played Tuesday, October 27th, 2020, the $100 Risk-Free Wager will be offered on an NFL Week 8 game. SportsBetting will announce this game on Thursday, October 29th, 2020.
                                                            • SportsBetting reserves the right to alter or amend the Terms and Conditions of this promotion at any time, without notice.
                                                            • Please see SportsBetting's General Rules for additional Terms and Conditions which apply to any and all promotions.
                                                            Comment
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