¡Hello everyone! I had an account in 1win. I had about 8,5k in that account. I had sent the documents to verify the account and they send me this text telling me they block my account with no reason.
‘’Hello!
Our security service has checked your game account luisbetsapuestas@gmail.com and, as a result of which we can report the following:
In accordance with clause 15.1. Of the Site Usage Rules, the General Terms and Conditions section (hereinafter referred to as the Rules), the Company does not recommend betting by a group of Clients from the same IP address or from the same local network, as well as by prior agreement. These types of activities can be regarded as collusion, fraud, misleading actions. According to clause 15.2. we have the right to close such accounts, invalidate all transactions carried out using this account and not return all deposits and winnings obtained as a result of collusion with other Clients.
Thus, in accordance with clause 15.1. Rules of the game account luisbetsapuestas@gmail.com is blocked without the possibility of its recovery.
We draw your attention that upon re-registration, your game account will be blocked without prior notice.
Best regards.‘’
I need help. ¿ How could they do that? I only can contact them by e-mail. ¿How can i recover my funds?
‘’Hello!
Our security service has checked your game account luisbetsapuestas@gmail.com and, as a result of which we can report the following:
In accordance with clause 15.1. Of the Site Usage Rules, the General Terms and Conditions section (hereinafter referred to as the Rules), the Company does not recommend betting by a group of Clients from the same IP address or from the same local network, as well as by prior agreement. These types of activities can be regarded as collusion, fraud, misleading actions. According to clause 15.2. we have the right to close such accounts, invalidate all transactions carried out using this account and not return all deposits and winnings obtained as a result of collusion with other Clients.
Thus, in accordance with clause 15.1. Rules of the game account luisbetsapuestas@gmail.com is blocked without the possibility of its recovery.
We draw your attention that upon re-registration, your game account will be blocked without prior notice.
Best regards.‘’
I need help. ¿ How could they do that? I only can contact them by e-mail. ¿How can i recover my funds?
