Bookmaker.eu disabled my account

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  • Leon Low
    SBR Rookie
    • 09-07-20
    • 4

    #1
    Bookmaker.eu disabled my account
    is kinda weird my account got disabled after my document approved.That kinda shady right there
  • Optional
    Administrator
    • 06-10-10
    • 61517

    #2
    Did they lock the account for an investigation?

    Or have they told you are not welcome there anymore?
    .
    Comment
    • Leon Low
      SBR Rookie
      • 09-07-20
      • 4

      #3
      Originally posted by Optional
      Did they lock the account for an investigation?

      Or have they told you are not welcome there anymore?
      No.They ban before the document approved and they did not warn me about account is disabled. Contacted the support said account permanent closed and final. it was per management decision and the support dont even know why i got disabled. the only information is per management decision. which kinda weird and an email sent to the document approved i was like well they got identity information kinda sucks not even deposit yet and i got my account disabled.
      Comment
      • lonnie55
        SBR MVP
        • 04-08-16
        • 2689

        #4
        Same here. Which country are you from?
        Comment
        • Leon Low
          SBR Rookie
          • 09-07-20
          • 4

          #5
          Originally posted by lonnie55
          Same here. Which country are you from?
          New Zealand
          Comment
          • lonnie55
            SBR MVP
            • 04-08-16
            • 2689

            #6
            Originally posted by GlazerGlass
            any idea why or what you guys did?
            Nope. No idea. Just placed a dozen bets a few years ago. When I asked them to reinstate my inactive account three weeks ago, they informed me that my account has been closed due to "management decision". I'm from Germany BTW.
            Comment
            • Optional
              Administrator
              • 06-10-10
              • 61517

              #7
              It could be about your country by the sounds. I know Australia is not allowed there but not sure about New Zealand.

              As long as they did not keep your money they can refuse service without a complete explanation if they want to. :\
              .
              Comment
              • Leon Low
                SBR Rookie
                • 09-07-20
                • 4

                #8
                Originally posted by Optional
                It could be about your country by the sounds. I know Australia is not allowed there but not sure about New Zealand.

                As long as they did not keep your money they can refuse service without a complete explanation if they want to. :\
                understandable maybe because of country.
                Comment
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