YouWager bans account, steals winnings with week old voided bet

[joeyknish22]

Hello friends. Sorry to post again under these circumstances, but the folks at SBR are the best to assist in these scenarios. Had my account suspended from Youwager.lv yesterday. (Was only up 3k on a $500 deposit). As I went to withdraw my funds, then voided a live NASCAR Xfinity bet I made from 4 days ago. Stealing $1795 of my winnings in the process. Claiming a “bad line”. Which was 100% not the case. It was a wager on Chase Briscoe to win live During the race (Kyle Busch was the heavy favorite all race) I have filed a complaint form with the ticket number and wagering info. Just an FYI to watch out for this site.

[pologq]

maybe the price was a bad price?

[Grits n' Gravy]

Sorry you have to deal with this. Youwager has been doing shady shit like this for a bit. Hopefully they do the right thing here. Keep us posted.

[pologq]

Sorry you have to deal with this. Youwager has been doing shady shit like this for a bit. Hopefully they do the right thing here. Keep us posted.

i used to like youwager when they gave loyalty points and calendar promos. now i do not even bother.

[Grits n' Gravy]

i used to like youwager when they gave loyalty points and calendar promos. now i do not even bother.

I never cared for the promo stuff at a lot of places. Too often they will find a way to try and screw with you on them.

I am hoping the book at circa is what they say it will be as far as betting options and limits. I like that they are willing to use the pinny/cris model and draw action. Eventually they could become a betting exchange which would be incredible

[2daBank]

i used to like youwager when they gave loyalty points and calendar promos. now i do not even bother.

Didn’t they used to have really good prices on teasers? Think it was them I used for a year or 2 exclusively for nfl teasers but hell i could be mistaken and it was a different book. Lol. Either way I havnt used them in a long time.

[pologq]

Didn’t they used to have really good prices on teasers? Think it was them I used for a year or 2 exclusively for nfl teasers but hell i could be mistaken and it was a different book. Lol. Either way I havnt used them in a long time.

i think so.

i also would get tons of freeplay and even cash from those points. had no problems getting checks fed ex'd then. had no rollovet on anything gotten with points.

it was nice to sign in on christmas and have 50 dollars freeplay for the basketball games.

[joeyknish22]

At the time of the bet, the price was between +1200 and +1600 at other live providers. Hence I bet the +1795 as it was the best price, but absolutely not a mistake.

maybe the price was a bad price?

[DontTailMe]

If other books were +1200 to +1600, then I agree +1795 is not obviously bad. Those odds correlate with implied probabilities of 7.69%, 5.88%, and 5.28%. That's hardly a difference that one can reasonably say is wrong, especially for a live event with juice applied.

Unfortunately, these books often don't see eye to eye on that. If they believe it's erroneous, then it's erroneous.

I'm also guessing that you don't have a screen shot proving the odds at these other sites, which may pose a problem.

[bubba]

If they believe it's erroneous, then it's erroneous.

The burden of proof should be on the book to cancel a wager, especially after an event has begun (and been completed). They should be the ones provided proof of bad line, not the other way around.

[Optional]

Hello friends. Sorry to post again under these circumstances, but the folks at SBR are the best to assist in these scenarios. Had my account suspended from Youwager.lv yesterday. (Was only up 3k on a $500 deposit). As I went to withdraw my funds, then voided a live NASCAR Xfinity bet I made from 4 days ago. Stealing $1795 of my winnings in the process. Claiming a “bad line”. Which was 100% not the case. It was a wager on Chase Briscoe to win live During the race (Kyle Busch was the heavy favorite all race) I have filed a complaint form with the ticket number and wagering info. Just an FYI to watch out for this site.

I bet this too, what exact time was your bet placed and what odds did you get?

[Optional]

If other books were +1200 to +1600, then I agree +1795 is not obviously bad. Those odds correlate with implied probabilities of 7.69%, 5.88%, and 5.28%. That's hardly a difference that one can reasonably say is wrong, especially for a live event with juice applied.

Unfortunately, these books often don't see eye to eye on that. If they believe it's erroneous, then it's erroneous.

I'm also guessing that you don't have a screen shot proving the odds at these other sites, which may pose a problem.

It's not as simple as that. It was a live bet and if he got those odds there was only a very short window they were available near that number.


I am guessing we are talking about a stalled live betting page issue here.

[DontTailMe]

The burden of proof should be on the book to cancel a wager, especially after an event has begun (and been completed). They should be the ones provided proof of bad line, not the other way around.

What kind of proof are you expecting from them? They say it should have been +500. Now what?

[joeyknish22]

I have a screenshot of the bet, I sent in to Matt Rossi via the complaint form. Odds were +1795. At 17:48 EST. All live betting software's had Busch the heavy favorite for the entire race. I also had bets on Allgaier and Gragson.

I bet this too, what exact time was your bet placed and what odds did you get?

[joeyknish22]

I do not unfortunately. But I had 3 sites up, and recall the scenario as YouWager was offering the best price as Briscoe took the lead. With odds changing constantly and only available for short periods I obviously cannot prove this.

If other books were +1200 to +1600, then I agree +1795 is not obviously bad. Those odds correlate with implied probabilities of 7.69%, 5.88%, and 5.28%. That's hardly a difference that one can reasonably say is wrong, especially for a live event with juice applied.

Unfortunately, these books often don't see eye to eye on that. If they believe it's erroneous, then it's erroneous.

I'm also guessing that you don't have a screen shot proving the odds at these other sites, which may pose a problem.

[Optional]

I have a screenshot of the bet, I sent in to Matt Rossi via the complaint form. Odds were +1795. At 17:48 EST. All live betting software's had Busch the heavy favorite for the entire race. I also had bets on Allgaier and Gragson.

Bad news. I am almost certain they are correct. I bet Briscoe live at Bet365 +1800 at 17:36 ET as he was passing for 3rd place and the odds dropped to +900 a minute or two after I got my bet in.

Pretty sure you were looking at a stalled browser showing stale odds at 17:48.

[mrpapageorgio]

Bad news. I am almost certain they are correct. I bet Briscoe live at Bet365 +1800 at 17:36 ET as he was passing for 3rd place and the odds dropped to +900 a minute or two after I got my bet in.

Pretty sure you were looking at a stalled browser showing stale odds at 17:48.

Question: Why does the book void the entire bet in general then instead of just paying correct odds that they claim it should've been.

[Optional]

Question: Why does the book void the entire bet in general then instead of just paying correct odds that they claim it should've been.

Hopefully we will find out for sure. But judging from the time it may have been after segment 3 was underway and live betting already suspended for the race.

We've seen this issue from YW live betting in the past where he browser stalls and bets can be struck very late or after markets close.

[DoctorStrong]

Lol

[JAKEPEAVY21]

i used to like youwager when they gave loyalty points and calendar promos. now i do not even bother.

yep those perks were nice don't really bother with them anymore.

[bubba]

What kind of proof are you expecting from them? They say it should have been +500. Now what?

I would want more than them just saying the line should have been +500. I would want the position in the race of what they say are the odds on all participants at the time etc. Proof of a cancelled loser done at the same time (placed and cancelled) from another player would go a long way.

At the very least it makes them work harder for the theft, than just saying bad line, we take the money because we hold it.

[mtneer1212]

OP should be paid at corrected odds, unless YouWager can prove cancelled losing bets as well. Otherwise, they are freerolling,

[joeyknish22]

Then they can tell me what the correct odds should have been (not that they have any clue cause they don't even set them), and pay out market price.

Mind you, this has nothing to do with fairness, it is solely an issue because they banned my account for sharp play, and have went back to audit and try to cancel whatever they could before my final withdrawal. Without that, this never even gets adjusted.

Bad news. I am almost certain they are correct. I bet Briscoe live at Bet365 +1800 at 17:36 ET as he was passing for 3rd place and the odds dropped to +900 a minute or two after I got my bet in.

Pretty sure you were looking at a stalled browser showing stale odds at 17:48.

[Grits n' Gravy]

Then they can tell me what the correct odds should have been (not that they have any clue cause they don't even set them), and pay out market price.

Mind you, this has nothing to do with fairness, it is solely an issue because they banned my account for sharp play, and have went back to audit and try to cancel whatever they could before my final withdrawal. Without that, this never even gets adjusted.

I see what opti is saying here but the book is still providing sketchy customer service. Transparency goes a long way in business.

[pologq]

Question: Why does the book void the entire bet in general then instead of just paying correct odds that they claim it should've been.

good question. totally agree.

[pologq]

I see what opti is saying here but the book is still providing sketchy customer service. Transparency goes a long way in business.

it is very sketchy cause i do not think they void the bet if he ended up losing his winnings. they only looked cause he is asking for a withdrawal. that is not cool.

[Grits n' Gravy]

it is very sketchy cause i do not think they void the bet if he ended up losing his winnings. they only looked cause he is asking for a withdrawal. that is not cool.

Dead on. Shows they probably aren’t very liquid right now and will be stiffing a lot of customers in near future.

[captrobey]

it is very sketchy cause i do not think they void the bet if he ended up losing his winnings. they only looked cause he is asking for a withdrawal. that is not cool.

Dead on. Shows they probably aren’t very liquid right now and will be stiffing a lot of customers in near future.

I hope not because i always thought they were a pretty good company to trust getting paid. I just sent an e-mail to them because they had a promo. 70% FP and a $50 free bet on a sim game. Just does not interest me right now 70% not that great and zero interest in sim games. I have not made a bet since sports went away. But he did not push at all he was very nice about it just said he would be there whenever i am ready. Honestly it would have to be a great bonus because it would just sit there until if i am lucky maybe NFL comes back. Both Betpop and Youwager Casinos are blocked and i will not bother there lost too much there.

[BigBlueNYG]

They used a bait and switch on a bonus offer to me, wouldn't trust them with $ . This kind of crap is what separates BM and Heritage from every other book. When books pull this it's no different than a C Back on their end, freeriolling the players action

[mrpapageorgio]

Hopefully we will find out for sure. But judging from the time it may have been after segment 3 was underway and live betting already suspended for the race.

We've seen this issue from YW live betting in the past where he browser stalls and bets can be struck very late or after markets close.

If the line was stuck, then why doesn't it say "past post" or "after market closed" instead of bad line. What they put insinuates they were still taking action, just not at that line.

[Optional]

If the line was stuck, then why doesn't it say "past post" or "after market closed" instead of bad line. What they put insinuates they were still taking action, just not at that line.

I don't know MrP. I am just guessing about what happened based on my own bet timing and previous issues with YW live betting.

[BigJay]

OP should be paid at corrected odds, unless YouWager can prove cancelled losing bets as well. Otherwise, they are freerolling,

This.

I’m pretty damn sure they would have certainly counted your bet as a Loss if Kyle or anyone else won.

This scenario always brings up the “book most likely freerolled the customer” even if it wasn’t their intent.

Pay that man his money.

[dhristov211]

I have a screenshot of the bet, I sent in to Matt Rossi via the complaint form. Odds were +1795. At 17:48 EST. All live betting software's had Busch the heavy favorite for the entire race. I also had bets on Allgaier and Gragson.

They refunded bets on Allgaier and Grandson at the same time, after the race and before cashout?

[slobib]

They refunded bets on Allgaier and Grandson at the same time, after the race and before cashout?

I would bet alot of money on they didnt

[scottgodson1985]

its common knowledge youwager is a trash book, but this is stealing, Pay the man!