As I already indicated in another thread, I have a problem with Bookmaker over some bets which (in my opinion incorrectly) were cancelled by them after a Corona related modification of a cycling race.
Before the start of the event, I placed five overall matchups on the cycling race Paris-Nice, which was supposed to take place over a period of 8 days. During the race (before the start of stage 6) the organisers announced, that the race would be shortened to 7 stages, with the final day called off:
The race then finished after stage 7 (with Schachmann as the overall winner, including a podium presentation and stuff), and the organiser, as well as the cycling govering body UCI, published an official result (Final Classification -> General Classification):
Or also available on any other cycling website, like Cyclingnews (scroll down to "General Classification):
All my selections finished ahead in the standings, but Bookmaker voided all five bets, claiming their "score provider" told them the race had been "cancelled", (so far) unwilling to have another look into this.
I checked their rules for cases like this, and they only say "If any game, match or event is delayed before it has reached the point where it can be considered an official result for betting purposes, all wagers have no action unless the event is resumed within a specific amount of time."
There is no further clarification at what point an "official result" becomes an "official result for betting purposes" in a cycling race, but the rules for "Other Sports" say "all bets will be decided on the official results declared by that particular sport's (or event's) governing body." - and as I pointed out above, an official result most surely exists.
A month ago, the same thing happened in the cycling race "UAE Tour" (final two days were cancelled after a positive corona case), and back then Bookmaker graded all GC bets normally, based on the official result.
Also in this case now, Pinnacle (for comparison) has settled all bets as normal - so those bets should surely be graded as winners by Bookmaker as well, shouldn't they?!
Before the start of the event, I placed five overall matchups on the cycling race Paris-Nice, which was supposed to take place over a period of 8 days. During the race (before the start of stage 6) the organisers announced, that the race would be shortened to 7 stages, with the final day called off:
The race then finished after stage 7 (with Schachmann as the overall winner, including a podium presentation and stuff), and the organiser, as well as the cycling govering body UCI, published an official result (Final Classification -> General Classification):
Or also available on any other cycling website, like Cyclingnews (scroll down to "General Classification):
All my selections finished ahead in the standings, but Bookmaker voided all five bets, claiming their "score provider" told them the race had been "cancelled", (so far) unwilling to have another look into this.
I checked their rules for cases like this, and they only say "If any game, match or event is delayed before it has reached the point where it can be considered an official result for betting purposes, all wagers have no action unless the event is resumed within a specific amount of time."
There is no further clarification at what point an "official result" becomes an "official result for betting purposes" in a cycling race, but the rules for "Other Sports" say "all bets will be decided on the official results declared by that particular sport's (or event's) governing body." - and as I pointed out above, an official result most surely exists.
A month ago, the same thing happened in the cycling race "UAE Tour" (final two days were cancelled after a positive corona case), and back then Bookmaker graded all GC bets normally, based on the official result.
Also in this case now, Pinnacle (for comparison) has settled all bets as normal - so those bets should surely be graded as winners by Bookmaker as well, shouldn't they?!
