1xbet didnt allow me to block my account in time

[dYpPer]

I contacted 1xbet chat on 27th morning applying to block my account immediatly. They told me to apply via email address: block@1xbet.com. Which I sent at 4h37AM GMT.

I couldn't control myself and lost all my balance on next days.
My account was still open and running.. then I decided to contact EN support and they told me to contact another email and explain the situation so they could rollback my account to the date I applied on: I contacted block@1xbet-team.com and they instantly blocked my account.
They refuse to help me fixing this because they say in terms and conditions it says block@1xbet-team.com but it doesn't!

[dYpPer]

1xbet 2nd personal account over 400k€ losses

Hello!

When I open my 2nd account when 1xbet, they closed the first one. Shouldn't be illegal to keep my 2nd account?

I deposited and loss over 400k from it. Any way to retrieve it?

[Crusherrr]

Absolutely not.

[Optional]

Next time I make a big bet I might send an email beforehand saying block my account so if I lose I can come back afterward and ask for a refund of losses.

What a plan!

[dYpPer]

Go ahead you risk aswell to get your money cancelled

[ADR51]

What an effing scumbag!

[Optional]

Go ahead you risk aswell to get your money cancelled

What are your account numbers there?

I can ask a manager to check if anything can be done for you.

[DontTailMe]

"I couldn't control myself and lost all my balance on next days."

How is this anyone else's fault?

[pologq]

Next time I make a big bet I might send an email beforehand saying block my account so if I lose I can come back afterward and ask for a refund of losses.

What a plan!

people like this should not be betting

[newton0038]

400k in losses to the Russians, aint getting shut down bro, suprised they havent baited you with 50k free bets

[Craig22]

I thought 1xbet doesn't pay you out anyway so why are you playing there?

[DontTailMe]

I thought 1xbet doesn't pay you out anyway so why are you playing there?

If you lose, it doesn't matter that they don't pay out.

[arie1985]

I thought 1xbet doesn't pay you out anyway so why are you playing there?

Exactly, there should be a pinned thread here that warns others to not use 1XBet, how they continue getting new customers is beyond me.