MyBookie.ag holding 22k [Resolved]

[dcouture1990]

I was just stating a fact about a book, not making any judgement call or comment on the rule. I think it is strange too.

Just trying to work out what exactly Butch could be talking about.

Any update on the complaint form? Before I go too hard on Twitter I just want to see what could be done here

[Optional]

Any update on the complaint form? Before I go too hard on Twitter I just want to see what could be done here

I don't know any more, sorry. Please try replying to that confirmation and asking for an update?

[ronald]

Yeah I realized that, and edited my post.

I don't understand how they think it is acceptable either. but it's in their rules, and they do do it to people sometimes. I think only in extreme situations though, not like an excuse to not pay lots of accounts.

I can't seem to find it.

Link?

[Optional]

I can't seem to find it.

Link?

It's under General House Rules, c28.

[Frank]

I wrote about MyBookie's bull shit here a couple years ago:

https://www.sportsbookreview.com/forum/sportsbooks-industry/3429668-mybookie-experience-warning.html

They did the same shit to me, before stealing $1250 from me.

They are pure scum and the worst book in the world, not rated F.

[ronald]

It's under General House Rules, c28.

I still don't see it.

https://help.mybookie.ag/79477-sportsbook-rules/house-rules

[DontTailMe]

Im not saying that you approve that behaviour,im just asking public how that could be possible?

Yeah I realized that, and edited my post.

I don't understand how they think it is acceptable either. but it's in their rules, and they do do it to people sometimes. I think only in extreme situations though, not like an excuse to not pay lots of accounts.

Don't get me wrong - I hate their 50/50 rule too. And it is unique in the industry. But I don't see it as being very different from a lot of other behavior that we deem acceptable from sportsbooks - limiting accounts, banning accounts, prop banning, live bet banning, parlay banning, etc. They're all forms of a sportsbook deciding what you can and cannot do on their platform. I think all of those suck too. And the rule is right in the terms of service. You can play somewhere else if you want to live bet without restriction......well, at least until that book decides they don't want you to anymore.

[DontTailMe]

I still don't see it.

https://help.mybookie.ag/79477-sport...es/house-rules

Hmmmm...it used to be much more explicit. It used to say: "Equal dollar amounts of action between full games and partial games (1st Half, 2nd Half and Quarters, propositions, etc.) is required."

Now it says (from your link in point 14.a): "MyBookie Sportsbook, Casino and Racebook retains the right to require an equal amount of action between full games and derived events determined at the bookmaker’s discretion."

Reading between the lines, as long as you're a loser, you probably don't have to worry much about it. But if you win...

[ronald]

Hmmmm...it used to be much more explicit. It used to say: "Equal dollar amounts of action between full games and partial games (1st Half, 2nd Half and Quarters, propositions, etc.) is required."

Not it says (from your link in point 14.a): "MyBookie Sportsbook, Casino and Racebook retains the right to require an equal amount of action between full games and derived events determined at the bookmaker’s discretion."

Reading between the lines, as long as you're a loser, you probably don't have to worry much about it. But if you win...

ty.....cobb

[PD77]

They might as well put a rule in that no one is allowed to withdraw if they hit over 50% of their wagers or if you’re net positive. Just because it’s in the T&C’s doesn’t make it right. Most books have this little F.U. clause in their T&C’s, “Management reserves the right to remove bonus and it's winnings associated if play is deemed as non-recreational.”
How do you fight that? Well, it is in the T&C’s. The only way to stop this is by not depositing in shit books. It’s hard enough to win and then you gotta put up with this BS? No thanks.

[BigJay]

Literally the worst book I’ve ever played at. It’s like pulling teeth to get a payout. Easy as hell to deposit though.

I hope you get paid man.

I wonder if “Butch” is Jake Slater? Total scumbag in the industry.

[Optional]

I still don't see it.

https://help.mybookie.ag/79477-sport...es/house-rules

https://mybookie.ag/rules-regulations/

Click House Rules.

Look for clause 28


MyBookie requires equal dollar amounts of action between full games and derived events. Derived events include but are not limited to: live betting, quarter betting, team props, player props and minor league sports determined at the bookmaker’s discretion.

[dcouture1990]

The issue is... no one has really brought up any rules or anything to me. He basically just said management decided to close your account. And when I’d ask why he literally
Kept saying “you tell Me” - i said that’s fine it’s your decision just let me know about my balance being paid out and he basically just said “nah”. he mentioned nothing about any 50/50 rules or whatever. I bet straight games, that’s basically it.

[pologq]

i hope you get paid, that really sucks; you were able to win and deserve payment

[PD77]

The issue is... no one has really brought up any rules or anything to me. He basically just said management decided to close your account. And when I’d ask why he literally
Kept saying “you tell Me” - i said that’s fine it’s your decision just let me know about my balance being paid out and he basically just said “nah”. he mentioned nothing about any 50/50 rules or whatever. I bet straight games, that’s basically it.

It sucks being in your position. Hopefully SBR can work their magic. Thanks for the updates and good luck.

[Craig22]

They must be getting pounded by sharps: using their book to bet steam moves, and scammers pretty much. Too bad since instead of closing their doors, they'd rather just scam their actual customers.

[Okocha]

i was robbed of a similar amount 25k 4 months ago.no point of even trying to get it back

they alleged my country was forbidden yet i have live chat screenshots stating otherwise and screnshots of their TC without my country name on their forbidden list

welcome to the offshore world.

CRIS betonline 5dimes and a few others

the rest is the savanah

[dcouture1990]

Yeah it’s a shame and pretty sad. I’m hoping they do the right thing or I’ll just have to do whatever I can to get the word out there how big of a scam they are. I’ve called maybe 10 times no one will talk to me besides Butch. Every time they tell me to call back they said he’s unavailable and will call me back in a few minutes. No one calls. Been going on for a week

[BigJay]

Unfortunately “Take the bet, pay the bet” isn’t one of their house rules.

“Lose the bet, keep depositing” obviously is. It’s when anything other than this occurs problems arise over and over again at MyBookie.

[pologq]

they need to rob the players so they can send out those useless football guides in august before the season starts where 1/4 of the pages are advertisements for 100% freeplays and some tout service

[BigJay]

they need to rob the players so they can send out those useless football guides in august before the season starts where 1/4 of the pages are advertisements for 100% freeplays and some tout service

Yes. That’s the sad part. All the players getting scammed are basically paying for the MyBookie PR machine.

They advertise a lot and you know it reels in fresh meat who didn’t do their homework.

MyBookie is the absolute worst kind of Sportsbook.

[bitcoinLuke]

They might as well put a rule in that no one is allowed to withdraw if they hit over 50% of their wagers or if you’re net positive. Just because it’s in the T&C’s doesn’t make it right. Most books have this little F.U. clause in their T&C’s, “Management reserves the right to remove bonus and it's winnings associated if play is deemed as non-recreational.”
How do you fight that? Well, it is in the T&C’s. The only way to stop this is by not depositing in shit books. It’s hard enough to win and then you gotta put up with this BS? No thanks.

Never, ever play at a book that has this in their terms. At any moment, of any day, they could just decide you're non-recreational and steal all your funds.

What a POS book

[DontTailMe]

Never, ever play at a book that has this in their terms. At any moment, of any day, they could just decide you're non-recreational and steal all your funds.

What a POS book

Not if you don't take a bonus. I'm not saying the policy you bolded is just at all. But if you DO decide to play at a book like MyBookie, and you know you're +EV, then don't take the bonus.

[DontTailMe]

The issue is... no one has really brought up any rules or anything to me. He basically just said management decided to close your account. And when I’d ask why he literally
Kept saying “you tell Me” - i said that’s fine it’s your decision just let me know about my balance being paid out and he basically just said “nah”. he mentioned nothing about any 50/50 rules or whatever. I bet straight games, that’s basically it.

Yeah, this is not related to the 50/50 rule. I think I brought that up because you mentioned it in your OP, but I misunderstood the context. If it was 50/50, then they'd just tell you that, you would bet more to meet the requirement, and that would be that.

It sounds to me like they think you're chasing steam or something (which shouldn't be a crime, but it is in MyBookie's crime book).

[DontTailMe]

i was robbed of a similar amount 25k 4 months ago.no point of even trying to get it back

they alleged my country was forbidden yet i have live chat screenshots stating otherwise and screnshots of their TC without my country name on their forbidden list

welcome to the offshore world.

CRIS betonline 5dimes and a few others

the rest is the savanah

Dude, did you file a complaint and post about this here at all? Because just last month this happened to another player from Australia, and thanks to pressure applied by SBR, SBR forum members, and Twitter, the guy got his money.

I would be livid if I were you.

[dcouture1990]

Yeah, this is not related to the 50/50 rule. I think I brought that up because you mentioned it in your OP, but I misunderstood the context. If it was 50/50, then they'd just tell you that, you would bet more to meet the requirement, and that would be that.

It sounds to me like they think you're chasing steam or something (which shouldn't be a crime, but it is in MyBookie's crime book).

Yeah I’m not chasing steam or anything. To be honest, I’m front New England. I don’t have exact figures but I’d be willing to say the majority of it is Boston sports teams / patriots. Obviously I’m not chasing steam, I was betting my home teams. They claimed I’m not a “recreational” better because I was betting 500-1000 a game. ONLY reason I was doing that is I had a lot in there that I couldn’t withdraw and I had to meet an insane rollover. Otherwise I’m a 200-300 a game guy. I was told to call tomorrow to speak with the head oddsmaker there I guess. I’ll keep y’all posted. If they do the right thing, I’ll tell ya.

[milwaukee mike]

Yeah I’m not chasing steam or anything. To be honest, I’m front New England. I don’t have exact figures but I’d be willing to say the majority of it is Boston sports teams / patriots. Obviously I’m not chasing steam, I was betting my home teams. They claimed I’m not a “recreational” better because I was betting 500-1000 a game. ONLY reason I was doing that is I had a lot in there that I couldn’t withdraw and I had to meet an insane rollover. Otherwise I’m a 200-300 a game guy. I was told to call tomorrow to speak with the head oddsmaker there I guess. I’ll keep y’all posted. If they do the right thing, I’ll tell ya.

so now the size of bets makes someone recreational or not

what about a billionaire, i guess he has to bet 100 a game or he's a professional gambler

jeez the excuses clowns like this come up with is just embarassing for the whole industry

[Keewatinking21]

I had a bet cancelled and called a steam play when I bet 300 bucks to win 315!!!!! They are a joke.

so now the size of bets makes someone recreational or not

what about a billionaire, i guess he has to bet 100 a game or he's a professional gambler

jeez the excuses clowns like this come up with is just embarassing for the whole industry

[dcouture1990]

I had a bet cancelled and called a steam play when I bet 300 bucks to win 315!!!!! They are a joke.

Best part is... they never said ANYTHING to me about any of my action. The only time an issue came up was when I finally was able to start getting paid and finished my rollover

[Craig22]

I had a bet cancelled and called a steam play when I bet 300 bucks to win 315!!!!! They are a joke.

They only allow betting action that will cause you to lose in the long-term, such as not beating the closing line lol.

[pologq]

Best part is... they never said ANYTHING to me about any of my action. The only time an issue came up was when I finally was able to start getting paid and finished my rollover

of course. they only care when it hits their pocket. if you were losing making the same bets and re-depositing they would love you. sad you got fcuked like this. "butch" just solidified a shit reputation for their book.

[dcouture1990]

I still have hope they make this right as David Strauss over there did reach out to me. I’ll make sure to let everyone know if they do make it right.

[dcouture1990]

UPDATE - Spoke with Dave over there. Account has been opened back up. Told me to send through a withdrawal request and we’re good to go.

[PD77]

So Butch really was a dumbass and had no idea what was going on with you account? What a douche.

[dcouture1990]

So Butch really was a dumbass and had no idea what was going on with you account? What a douche.

Pretty much. All it was is he thought I was bonus whoring... little did he know MYBOOKIE called ME asking me to make a deposit like 10 months back offering a bonus with the 25x rollover

withdrawal request has been sent just pending approval.