The Greek complaint

**themajormt** · 07-30-09, 10:50 AM

Or dont offer bonuses!!!!

If the player met the minimum and then even continued to play and then cite a rule saying management reserves the right to confiscate bonuses at any time? Thats ridiculous, then add time or rollover to the bonus!!

**durito** · 07-30-09, 10:53 AM

Originally posted by JoshW

The Greek has agreed to give the bonus money back.

Sometimes players don't take the fine print seriously. I would say that in the case of any bonus at The Greek, that a player take seriously:

"Management reserves the right to make final decision regarding bonuses. Bonuses will be given to recreational players only. Bonuses and fee reimbursement will be forfeited if it determined that an account is established just to make the minimum bonus requirement, and then closed. Valid identification may be required to claim bonuses."

Every book has vague rules like this that essentially would allow them to take funds whenever they want. The fact that they have the rule doesn't make it right.

Originally posted by JoshW

Personally, I would say that The Greek should just change the rollover to even longer and put a hold on it (I have emailed that idea to them), it would get rid of any question, but I think you can expect that if you do the minimum in terms of time or rollover, that the bonus may be taken.

Exactly. Both of these players gave more action than the rules required. They took a promotion, followed the rules, and should be payed. It's pretty alarming to see something like that from a book that for the past 3 years has been far and away the top offshore book for USA based players.

**paul123** · 07-30-09, 10:55 AM

Originally posted by JoshW

The Greek has agreed to give the bonus money back.

Sometimes players don't take the fine print seriously. I would say that in the case of any bonus at The Greek, that a player take seriously:

"Management reserves the right to make final decision regarding bonuses. Bonuses will be given to recreational players only. Bonuses and fee reimbursement will be forfeited if it determined that an account is established just to make the minimum bonus requirement, and then closed. Valid identification may be required to claim bonuses."

Personally, I would say that The Greek should just change the rollover to even longer and put a hold on it (I have emailed that idea to them), it would get rid of any question, but I think you can expect that if you do the minimum in terms of time or rollover, that the bonus may be taken.

Good news for Kieran...

I was going to write mine off, but think i will file a complaint myself now..Hope that won't be a problem...

Paul

**kmarinouofm** · 07-30-09, 11:25 AM

Originally posted by katstale

Been a while since I could play at the Greek, but if this story is even close to correct.....

Sad sad day for the offshore sportsbook world. I remember Wally giving me one of the nicest "move along" emails I ever received.

Hard to write something like this off as an accident. More like a change in philosophy towards the customer. Look forward to SBR take on all of this.

i would love to hear more about this...

**MilfDriller** · 07-30-09, 01:22 PM

Agreed with kmar. More info please. I thought the Greek doesn't truly shut people down... tho I've heard about the variations.

**durito** · 07-30-09, 02:00 PM

They limit and boot like everyone else. They don't like internet bets, but they can't take everything on the phone.

Bet steam for large amounts and you get a warning, do it again you get phone only. Bet some +ev teasers nfl preseason and see what happens to your account.

**relaaxx** · 07-30-09, 02:16 PM

the greek---------now sucks-----------this attitude and reguard for thier rules and thier customers is inexcusable----played there for years never a problem---cashed out after football-----will not deposit there again.

**durito** · 07-30-09, 02:22 PM

Originally posted by relaaxx

the greek---------now sucks-----------this attitude and reguard for thier rules and thier customers is inexcusable----played there for years never a problem---cashed out after football-----will not deposit there again.

that's a little excessive don't you think.

if you live in the usa, they are pretty much a must have

**themajormt** · 07-30-09, 02:41 PM

Yeah I definitely wouldnt say sucks!

Durito this guy does not sound like a Pro, dont you think they applied this rule in the totally wrong way?

**HedgeHog** · 07-30-09, 02:50 PM

I think The Greek should get a rating drop to B+, because no A Book would pull this petty shit. Sure they got shamed into rightly paying the OP here, but how many other cases go unreported?

**themajormt** · 07-30-09, 03:19 PM

I agree HH... SBR def wont do it but the fact that this guy exceeded every aspect of the requirements is a joke. If they dont want to extend bonuses AND pay them then dont offer them! That is a joke!

The guy gave plenty of action and continued to bet even after he met the requirement and he wasnt betting a small amount...

**katstale** · 07-30-09, 03:50 PM

Originally posted by durito

that's a little excessive don't you think.

if you live in the usa, they are pretty much a must have

Agree. If Wally would let me come back I would. I never found them to be especially helpful during baseball season--but for football/basketball... totally different story.

As the exchanges begin to be more popular and accepted, no player is gonna tolerate bad customer service from the conventional books. Many of the top tier books will vanish with their current business model.

The days of the offshore "gods" are numbered in my opinion. If the Americans come back into the market, I see Matchbook and the like emerging as the big winners.

Don't want to veer off this thread, but I saw a soft number several days back at matchbook and hit it. It was still sitting around a while later and I hit it again. Now follow me here vets...

I saw it again and said to myself "man, i would like to hit that again but I don't want them to get mad at me!!" lololol See how conditioned we have become?

Nobody at matchbook was gonna get mad at me!!! In fact, just the opposite was gonna occur. Dude who hung the number was happy and so was Matchy.

So I pounded it for a few k more and everyone was happy. Especially me!!

**themajormt** · 07-30-09, 03:54 PM

Did it cash Kat??

**katstale** · 07-30-09, 04:38 PM

Originally posted by themajormt

Did it cash Kat??

Now, now!

What was impt was I got the number i wanted without fear of a linesman/mgr sending me a nasty note telling me he was gonna cut my limits or worse.

ok, game was a full game tp MLB and it rained out final in the 6th.

BUT, lololol

**Kieran** · 07-31-09, 05:37 AM

Massive thanks for everyone who offered me advice and for Josh in getting the bonus re-instated to my account. I've requested its withdrawal & will keep you posted if it fails.

Paul - you should definately follow up on this, sounds like yu had been treated just as injustly as me.

Kieran

**themajormt** · 07-31-09, 07:32 AM

Haha Kat after reading your post I was thinking to myself... If I hammered a really soft line a couple times AND it won I think I wouldve added that to my post so I gotta ask

**themajormt** · 07-31-09, 07:32 AM

Kieran, I wouldve just left it and pounded them for a couple more thousand...

**rake922** · 07-31-09, 08:04 AM

Originally posted by durito

that's a little excessive don't you think.

if you live in the usa, they are pretty much a must have

Nope. I haven't played there for a couple years. 5dimes with matchbook is ideal for me

**paul123** · 07-31-09, 08:51 AM

Originally posted by Kieran

Massive thanks for everyone who offered me advice and for Josh in getting the bonus re-instated to my account. I've requested its withdrawal & will keep you posted if it fails.

Paul - you should definately follow up on this, sounds like yu had been treated just as injustly as me.

Kieran

Happy for you Kieran, i lodged a complaint yesterday afternoon and Josh has emailed The Greek so i will wait and see...Will update when i hear anything..

Paul

**dealer wins** · 07-31-09, 09:27 AM

Originally posted by Kieran

Massive thanks for everyone who offered me advice and for Josh in getting the bonus re-instated to my account. I've requested its withdrawal & will keep you posted if it fails.

Paul - you should definately follow up on this, sounds like yu had been treated just as injustly as me.

Kieran

Glad they paid you. But only because you were savvy enough to find this forum and kick up a stink, else they would have just stiffed you.

And that means The Greek are no better in my opinion than any other book that changes the goalposts and removes bonuses at will.

I will give them a wide birth, sign of financial problems if you ask me.

**Zelda** · 08-01-09, 06:31 PM

It´s about time people realize that the famous Greek is good for 3 things:
a) openers b) safety of funds c) variety of betting options (for suckers mainly)

Juice always sucked there.
If they start taking away earned bonuses now, that is really bad.
One more step into becoming a book for squares/losers only (on the internet, i don´t care about phone thou).

Bet into some slow moving lines there for sizeable amounts, and wait for Wally to give you are warning. Or if he is in a bad mood, he might close the account right away and leave a note: please contact CS.
Do the same on minor sports: very possible that they will cancel the bet.

As i see it, theGreek doesn´t want any bettors who line shop. Dummies only please for Spiro, people who bet into anything at -110 or worse.
Fine. Just don´t call them an internet book for professionals. Yes they have early lines, but that´s it.
They are not A+ anymore these days, A- would be an accurate rating.

**Scooter** · 08-01-09, 08:41 PM

Disappointing to see the Greek pulling stuff like this.

**HeeeHAWWWW** · 08-01-09, 09:18 PM

Sorry, but this is theft, plain and simple.

Going to empty my account.

**thespeculator** · 08-01-09, 10:04 PM

i still see over and over people saying they get there checks the next day or by 48 hours, i certainly agree that taking someone's bonus isn't right. But until they are sending checks 2 weeks late , they are still the best IMO

**thespeculator** · 08-01-09, 10:09 PM

Originally posted by katstale

Agree. If Wally would let me come back I would. I never found them to be especially helpful during baseball season--but for football/basketball... totally different story.

As the exchanges begin to be more popular and accepted, no player is gonna tolerate bad customer service from the conventional books. Many of the top tier books will vanish with their current business model.

The days of the offshore "gods" are numbered in my opinion. If the Americans come back into the market, I see Matchbook and the like emerging as the big winners.

Don't want to veer off this thread, but I saw a soft number several days back at matchbook and hit it. It was still sitting around a while later and I hit it again. Now follow me here vets...

I saw it again and said to myself "man, i would like to hit that again but I don't want them to get mad at me!!" lololol See how conditioned we have become?

Nobody at matchbook was gonna get mad at me!!! In fact, just the opposite was gonna occur. Dude who hung the number was happy and so was Matchy.

So I pounded it for a few k more and everyone was happy. Especially me!!

so if you don't play teasers or parlays , matchbooks is pretty much all you need, would you agree? they will allow you to bet as much as you want as long as someone is on the otherside, of course, and you don't need to worry about them cutting you off

**Kieran** · 08-02-09, 05:54 AM

I am delighted to say that my re-instated bonus was successfully withdrawn & I have received the funds.

Unfortunately I can't see me betting with The Greek again as I don't feel I can trust them with my funds but am glad this is sorted.

Thanks for everyone who offered advice.

Kieran

**andywend** · 08-02-09, 07:26 AM

Kieran, I believe it was your intention right from the beginning to close your account the moment you satisfied the bonus rollover requirement and have probably done the same thing at many other books.

While I agree Greek was wrong for trying to withhold your rightfully earned bonus, people who do what you did at Greek have rightfully earned the term "bonus whores".

The online sportsbook industry should come up with some sort of master list of people who abuse bonus offers like this and tell them their business is NOT welcome.

**inuk0923** · 08-02-09, 07:46 AM

Andy who the hell are you to assume her intentions?

**PAPSMEAR** · 08-02-09, 07:47 AM

Originally posted by JoshW

The Greek has agreed to give the bonus money back.

Sometimes players don't take the fine print seriously. I would say that in the case of any bonus at The Greek, that a player take seriously:

"Management reserves the right to make final decision regarding bonuses. Bonuses will be given to recreational players only. Bonuses and fee reimbursement will be forfeited if it determined that an account is established just to make the minimum bonus requirement, and then closed. Valid identification may be required to claim bonuses."

Personally, I would say that The Greek should just change the rollover to even longer and put a hold on it (I have emailed that idea to them), it would get rid of any question, but I think you can expect that if you do the minimum in terms of time or rollover, that the bonus may be taken.

There's a little thing in contract law called being void for uncertainty, that is to say, if a clause or condition in an agreement is too vague (which the above bogus condition no doubt is) it can't be enforced or relied upon. A lawyer worth his salt would have a field day tearing this condition apart in Court. But these germs know that no one in their right mind is going to bother pursuing bonus chump change in Court so they write up these ridiculously vague rules to scam the punter. In this case the minimum was not only met but well and truly exceeded. You expect this type of shenanigans from C and D rated books not a book with a reputation like the The Greek. Smarten the f$%k up.

**JoshW** · 08-02-09, 08:19 AM

Papsmear,

I agree with you in general. Many more questionable books put in writing, that they can do pretty much anything they want at any time. I don't find that a reasonable, and I don't accept that as a reason to find in favor of the books.

In this case, I have told The Greek that if they want to use discretion and not lay out the terms exactly, then make the bonus terms more strict (higher rollover and longer hold) and use discretion to let some players withdrawal earlier than the terms. It is better to give the players something, than to take something away through vaugeness.

**dealer wins** · 08-02-09, 08:48 AM

Originally posted by andywend

Kieran, I believe it was your intention right from the beginning to close your account the moment you satisfied the bonus rollover requirement and have probably done the same thing at many other books.

While I agree Greek was wrong for trying to withhold your rightfully earned bonus, people who do what you did at Greek have rightfully earned the term "bonus whores".

The online sportsbook industry should come up with some sort of master list of people who abuse bonus offers like this and tell them their business is NOT welcome.

What is wrong with that? If they dont want people who "hit and run" then structure your offers to reward loyalty.

Any reputable company cannot offer something, have the customer meet the requirements, and then refuse it. If they do that they are no better than fraudsters.

It is impossible to "abuse a bonus" by meeting the terms of that bonus.

**katstale** · 08-02-09, 09:39 AM

Originally posted by dealer wins

It is impossible to "abuse a bonus" by meeting the terms of that bonus.

This

**headgames** · 08-02-09, 10:01 AM

What's the difference between what happened here and what happened at Canbet who moved the goalposts on bonuses once people had already signed up to an original set of terms? It appears Canbet was downgraded for that and subsequently for other things as well.

**MilfDriller** · 08-03-09, 12:57 AM

has Greek ever stiffed anyone?

**andywend** · 08-03-09, 03:30 AM

Originally posted by inuk0923

Andy who the hell are you to assume her intentions?

This is a free and open forum and I will continue to voice my opinion whenever I feel its appropriate. If you don't like it, TOO BAD.

Inuk, who the hell are you? If Kieran has a problem with my post let her respond back.

Dealerwins, if you do an online search about bonus abuse, you will see exactly why jumping from sportsbook to sportsbook strictly to collect bonuses is a huge negative for the industry.