Problem bookmaker double charged me

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  • 2daBank
    SBR Aristocracy
    • 01-26-09
    • 88966

    #36
    Originally posted by polskboy
    I sent them pictures screenshots and nothing.
    Not calling you a liar but you gotta understand it seems super fishy to us as doesn’t make a lot of sense as this book known for being a good place to play. Seems crazy if it was this simple they wouldn’t correct it, especially if you been a long time customer.
    Comment
    • funnyb25
      BARRELED IN @ SBR!
      • 07-09-09
      • 39657

      #37
      Originally posted by polskboy
      So you filled out the complaint form and nothing was done?nothing I recieved email from sbr asking what's the problem.i replied with 4 pictures that explains everything. What else I should do I can provide prove and still they dont want it.

      Wild
      Comment
      • polskboy
        SBR MVP
        • 01-29-10
        • 1688

        #38
        I did that
        Comment
        • polskboy
          SBR MVP
          • 01-29-10
          • 1688

          #39
          Originally posted by 2daBank
          Not calling you a liar but you gotta understand it seems super fishy to us as doesn’t make a lot of sense as this book known for being a good place to play. Seems crazy if it was this simple they wouldn’t correct it, especially if you been a long time customer.
          You want to see prove? Sent me your email on PM I will show you prove.
          Comment
          • Optional
            Administrator
            • 06-10-10
            • 60751

            #40
            Originally posted by polskboy
            Sbr you going to do something about this? It's been few days.
            It was just on 24 hours ago admin said this.

            Originally posted by SBR Forum
            We've forwarded your complaint to a Bookmaker manager. Regarding taking a screen capture from your computer, are you able to do so? The mobile photo may be cropped or incomplete.
            Pretty sure they will get back to you as soon as they have info for you.
            .
            Comment
            • SBR Genie
              SBR Hall of Famer
              • 11-20-14
              • 5459

              #41
              Polskboy,

              SBR Forum already acknowledge you complaint here - https://www.sportsbookreview.com/for...harged-me.html . All I can say is for you to wait for any updates will surely be posted in that thread.
              Comment
              • polskboy
                SBR MVP
                • 01-29-10
                • 1688

                #42
                Originally posted by SBR Genie
                Polskboy,

                SBR Forum already acknowledge you complaint here - https://www.sportsbookreview.com/for...harged-me.html . All I can say is for you to wait for any updates will surely be posted in that thread.
                What I would really like to see when this ends is apology in this thread from bookmaker.
                Comment
                • 2daBank
                  SBR Aristocracy
                  • 01-26-09
                  • 88966

                  #43
                  Originally posted by polskboy
                  You want to see prove? Sent me your email on PM I will show you prove.
                  I said I wasn’t calling you a liar. Just doesn’t make a lot of sense for them to do this. I’m sure they don’t need the money so bad to steal a little bit from you!!
                  Comment
                  • Eddy Munny
                    SBR Posting Legend
                    • 08-13-13
                    • 15748

                    #44
                    Originally posted by polskboy
                    What I would really like to see when this ends is apology in this thread from bookmaker.
                    In what way is Bookmaker responsible for Bigfoot's inappropriate conduct? Are you saying that Bookmaker supplied the creature with pornographic materials that may have triggered his primal urges to fondle your toolbox? Is that what you're implying, guy?

                    As far as I know, Bookmaker is an online betting broker dealing in sports and poker... peddling smut to mythical creatures in an effort to foster unhealthy sexual urges is not in their repertoire. Incredible claims demand incredible evidence, and to this point you've supplied none.

                    We here at SBR want to know what your true motives are.

                    Why are you implicating a sportsbook in your accusations against Bigfoot?

                    Where exactly did Bigfoot touch you and was it consensual?

                    Where is the photographic evidence?

                    Where is the dirty laundry containing the voluminous liters of Bigfoot's ejaculate stains?

                    We cannot take you seriously until you've proven worthy of our considerations.




                    Eddy Munny
                    SBR Staffer
                    Comment
                    • polskboy
                      SBR MVP
                      • 01-29-10
                      • 1688

                      #45
                      Originally posted by 2daBank
                      I said I wasn’t calling you a liar. Just doesn’t make a lot of sense for them to do this. I’m sure they don’t need the money so bad to steal a little bit from you!!
                      I know that 2dabank like I wrote before it's a laughable Amount. But still why should I be on the minus on this.
                      Comment
                      • lonegambler23
                        SBR Hall of Famer
                        • 06-22-16
                        • 9761

                        #46
                        Originally posted by polskboy
                        It's been like this for days.what other book would you recomend?
                        5dimes, been with them for years not one problem getting paid or depositing. plus they have sports bet prime its pinnacles mirror site, best odds in the world
                        Comment
                        • skycrapper8080
                          SBR Hustler
                          • 07-02-19
                          • 50

                          #47
                          Maybe they are just making a reason not to pay your money back.
                          I hope everything will be alright with your money
                          Comment
                          • BrickJames
                            SBR Hall of Famer
                            • 05-05-11
                            • 9749

                            #48
                            Originally posted by polskboy
                            Should I charge back those transactions? Bookmaker claimed they know nothing about them.
                            If you do that, you are literally the scum of the earth.

                            You're kind of a hoe for even asking about it.
                            Comment
                            • goduke
                              SBR Posting Legend
                              • 02-17-10
                              • 11580

                              #49
                              The double charge at bookmaker has been happening a decent amount lately. It’s not them it’s their shitty processors.
                              Polsky have the transactions posted to your bank account or wherever they were charged? Or are they still pending? What happens sometimes is the charges will sit on your pending charges for 7 days and then fall off. While they are pending you won’t have access to the funds and bookmaker can’t do anything about it.
                              After it posts on your account send bookmaker the screenshots to the email address they give you. After 24 hours check in with them. If you don’t check in with them the process takes longer. They will then contact the processors, if the processors got their money bookmaker will credit your account. If the processors never got the money they’ll tell you to contest the charges. Save the chat though just in case.
                              I’ve had experience with this, at one point I had about 2500 in extra charges. Some dropped off and some posted so what he is saying is true. Bookmaker will fix any of the issues, it’s a hassle but they’ll correct it just make sure to check in and follow up. According to them it’s the risk of depositing with a card. Kind of a lame excuse but it is what it is.
                              Comment
                              • goduke
                                SBR Posting Legend
                                • 02-17-10
                                • 11580

                                #50
                                I addressed what to do in the other thread you started. Refer to that one
                                Comment
                                • polskboy
                                  SBR MVP
                                  • 01-29-10
                                  • 1688

                                  #51
                                  Originally posted by goduke
                                  The double charge at bookmaker has been happening a decent amount lately. It’s not them it’s their shitty processors.
                                  Polsky have the transactions posted to your bank account or wherever they were charged? Or are they still pending? What happens sometimes is the charges will sit on your pending charges for 7 days and then fall off. While they are pending you won’t have access to the funds and bookmaker can’t do anything about it.
                                  After it posts on your account send bookmaker the screenshots to the email address they give you. After 24 hours check in with them. If you don’t check in with them the process takes longer. They will then contact the processors, if the processors got their money bookmaker will credit your account. If the processors never got the money they’ll tell you to contest the charges. Save the chat though just in case.
                                  I’ve had experience with this, at one point I had about 2500 in extra charges. Some dropped off and some posted so what he is saying is true. Bookmaker will fix any of the issues, it’s a hassle but they’ll correct it just make sure to check in and follow up. According to them it’s the risk of depositing with a card. Kind of a lame excuse but it is what it is.
                                  Its been posted i provided them with everything and nothing is being done.
                                  Comment
                                  • polskboy
                                    SBR MVP
                                    • 01-29-10
                                    • 1688

                                    #52
                                    [QUOTE=BrickJames;28744040]If you do that, you are literally the scum of the earth.how is that??? I dont get it .they clam that there were no transaction .and how I'm scum of the earth for charging back transaction that they claiming dont exist? They owe me $$$$
                                    Comment
                                    • polskboy
                                      SBR MVP
                                      • 01-29-10
                                      • 1688

                                      #53
                                      Originally posted by BrickJames
                                      If you do that, you are literally the scum of the earth.

                                      You're kind of a hoe for even asking about it.
                                      Why I'm a hoe? It's my money .they claiming there were no other transaction.
                                      Comment
                                      • Eddy Munny
                                        SBR Posting Legend
                                        • 08-13-13
                                        • 15748

                                        #54
                                        Originally posted by polskboy
                                        Why I'm a hoe? It's my money .they claiming there were no other transaction.
                                        Because you're trying to extort money from Bigfoot via erroneous molestation allegations.

                                        Let's be honest, your gooch probably smells worse than Bigfoot's and that's enough of a deterrent to keep any ravenous mammal at a safe distance.
                                        Comment
                                        • icon
                                          SBR MVP
                                          • 01-09-18
                                          • 3404

                                          #55
                                          Originally posted by BrickJames
                                          If you do that, you are literally the scum of the earth.

                                          You're kind of a hoe for even asking about it.
                                          Actually he was smart to ask about it first. Because he asked about it first the proper information was provided by others and he knows the consequences.
                                          Comment
                                          • goduke
                                            SBR Posting Legend
                                            • 02-17-10
                                            • 11580

                                            #56
                                            Originally posted by polskboy
                                            Its been posted i provided them with everything and nothing is being done.
                                            Then follow up with them via chat or phone. Ask about it and find out what they figured out. They will tell you if it’s ok to charge it back because they’ll speak to their processor. If they give you the ok save the chat convo to your email. There’s a lot of misinformation in this thread. Just use my advice and it’ll get you to your end result. In the future to avoid this until they get their processors in better order or so you don’t have to deal with it I would use bitcoin for your future deposits
                                            Comment
                                            • polskboy
                                              SBR MVP
                                              • 01-29-10
                                              • 1688

                                              #57
                                              Originally posted by goduke
                                              Then follow up with them via chat or phone. Ask about it and find out what they figured out. They will tell you if it’s ok to charge it back because they’ll speak to their processor. If they give you the ok save the chat convo to your email. There’s a lot of misinformation in this thread. Just use my advice and it’ll get you to your end result. In the future to avoid this until they get their processors in better order or so you don’t have to deal with it I would use bitcoin for your future deposits
                                              Thanks for the info.
                                              Comment
                                              • polskboy
                                                SBR MVP
                                                • 01-29-10
                                                • 1688

                                                #58
                                                Originally posted by goduke
                                                Then follow up with them via chat or phone. Ask about it and find out what they figured out. They will tell you if it’s ok to charge it back because they’ll speak to their processor. If they give you the ok save the chat convo to your email. There’s a lot of misinformation in this thread. Just use my advice and it’ll get you to your end result. In the future to avoid this until they get their processors in better order or so you don’t have to deal with it I would use bitcoin for your future deposits
                                                What frustrates me the most is I been playing with bookmaker from when they start. Sbr is not doing anything about my case it's been days.
                                                Comment
                                                • polskboy
                                                  SBR MVP
                                                  • 01-29-10
                                                  • 1688

                                                  #59
                                                  I have an update .. like I said before sbr didnt do shit for me. I contacted my bank and they sent me an email with all the info and yes I have prove that they double charged me.i contacted bookmaker and offered to sent them the info but now they are informing me that they cant accept the email from my bank.they are sending me to public library so I can use the desktop to download the files,screenshots are not allowed. I will keep you posted.
                                                  Comment
                                                  • SBR Forum
                                                    Administrator
                                                    • 12-02-06
                                                    • 4559

                                                    #60
                                                    Originally posted by polskboy
                                                    I have an update .. like I said before sbr didnt do shit for me. I contacted my bank and they sent me an email with all the info and yes I have prove that they double charged me.i contacted bookmaker and offered to sent them the info but now they are informing me that they cant accept the email from my bank.they are sending me to public library so I can use the desktop to download the files,screenshots are not allowed. I will keep you posted.
                                                    Hi polskboy,

                                                    As we mentioned, we shared your situation with a manager at Bookmaker to review. He is following up with the appropriate department and will help communicate how to resolve the issue. As soon as we have that information we will pass it along to you.

                                                    Comment
                                                    • goduke
                                                      SBR Posting Legend
                                                      • 02-17-10
                                                      • 11580

                                                      #61
                                                      Originally posted by polskboy
                                                      I have an update .. like I said before sbr didnt do shit for me. I contacted my bank and they sent me an email with all the info and yes I have prove that they double charged me.i contacted bookmaker and offered to sent them the info but now they are informing me that they cant accept the email from my bank.they are sending me to public library so I can use the desktop to download the files,screenshots are not allowed. I will keep you posted.
                                                      Ok you need to follow my instructions, you’re making it much more difficult than it needs to be. Take screenshots that are clear of your online banking showing the transaction posted. Send those to bookmaker to the email they tell you to send it. If you’ve already done that than if you are a vip member there talk to anyone in that department and find out what they want you to do next. If you aren’t a vip member talk to a manager. They will either credit your bookmaker account with the funds or they will check with the processor to see if they got the funds. Bookmaker will let you know if it’s ok to charge back the transaction. Save the conversation. That’s it, it’s that easy. You don’t need your bank sending emails or SBR for this. Trust me I already dealt with this and it’s easy if you follow the steps
                                                      Comment
                                                      • SBR Forum
                                                        Administrator
                                                        • 12-02-06
                                                        • 4559

                                                        #62
                                                        Originally posted by SBR Forum
                                                        Hi polskboy,

                                                        As we mentioned, we shared your situation with a manager at Bookmaker to review. He is following up with the appropriate department and will help communicate how to resolve the issue. As soon as we have that information we will pass it along to you.

                                                        We've been advised the payouts department are going to contact you and credit your account.
                                                        Comment
                                                        • polskboy
                                                          SBR MVP
                                                          • 01-29-10
                                                          • 1688

                                                          #63
                                                          Update I received a phone call from bookmaker after help from sbr they went through the paperwork and apologized for the inconvenience and give me my money back.thanks sbr.
                                                          Comment
                                                          • icon
                                                            SBR MVP
                                                            • 01-09-18
                                                            • 3404

                                                            #64
                                                            Originally posted by polskboy
                                                            Update I received a phone call from bookmaker after help from sbr they went through the paperwork and apologized for the inconvenience and give me my money back.thanks sbr.
                                                            Perogiboy the lesson here is to never panic. A+ books are A+ for a reason.
                                                            Comment
                                                            • relaaxx
                                                              SBR MVP
                                                              • 06-15-06
                                                              • 3281

                                                              #65
                                                              Originally posted by polskboy
                                                              Update I received a phone call from bookmaker after help from sbr they went through the paperwork and apologized for the inconvenience and give me my money back.thanks sbr.
                                                              glad everything worked out
                                                              Comment
                                                              • polskboy
                                                                SBR MVP
                                                                • 01-29-10
                                                                • 1688

                                                                #66
                                                                Originally posted by icon
                                                                Perogiboy the lesson here is to never panic. A+ books are A+ for a reason.
                                                                sir You mistaking panic for frustration.
                                                                Comment
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