BTC Deposits down mutiple sites

**stake1** · 12-30-18, 05:23 AM

Heritage still down. Last night called their cs, and the rep had no idea when they would be able to take BTC deposits.

**ehp6737** · 12-30-18, 08:00 AM

Originally posted by stake1

Heritage still down. Last night called their cs, and the rep had no idea when they would be able to take BTC deposits.

I've been trying to deposit since yesterday morning, so it's been atleast 24 hours now. They must be pissed. They are losing so much money, especially for it to happen on a weekend with huge bowl games.

**BankrBIG** · 12-30-18, 08:33 AM

Well, good to know they're doing the responsible thing and actually selling the Bitcoin, instead of hording it. Wouldn't want to see them hoard Bitcoin at $20,000 and lose all that money again.

**littlekona** · 12-30-18, 10:13 AM

Heritage today you can send deposits to static btc address and then have CS chat process so it takes a little bit of time but at least it is available FYI took only about 10 mins for mine to credit

kinda cool you can track and see how much deposits are sent as of now 3.39 btc

**RUNandGun** · 12-30-18, 10:14 AM

Anyone else also seeing the Bitcoin withdraw max at Heritage is only $1000? I just requested a withdraw. Normally it is 3K max, but it is only 1K today.

**RUNandGun** · 12-30-18, 10:21 AM

Originally posted by RUNandGun

Anyone else also seeing the Bitcoin withdraw max at Heritage is only $1000? I just requested a withdraw. Normally it is 3K max, but it is only 1K today.

Never mind that is the weekend max

**Jnas** · 12-30-18, 11:27 AM

Originally posted by littlekona

Heritage today you can send deposits to static btc address and then have CS chat process so it takes a little bit of time but at least it is available FYI took only about 10 mins for mine to credit

kinda cool you can track and see how much deposits are sent as of now 3.39 btc

I just sent to the address the website gave me and the customer service tried to tell me I sent to an old bitcoin address ??? After 90 minutes nothing in my acct yet.

**littlekona** · 12-30-18, 12:25 PM

Originally posted by Jnas

I just sent to the address the website gave me and the customer service tried to tell me I sent to an old bitcoin address ??? After 90 minutes nothing in my acct yet.

was it to this
Use this address for your deposit: *******************
Our primary bitcoin wallet is experiencing technical difficulties and we expect them to be resolved soon. In the mean time, you can use the static address provided. Please contact customer service in order to confirm your deposit.

**Jnas** · 12-30-18, 12:32 PM

Originally posted by littlekona

was it to this
Use this address for your deposit: ****************
Our primary bitcoin wallet is experiencing technical difficulties and we expect them to be resolved soon. In the mean time, you can use the static address provided. Please contact customer service in order to confirm your deposit.

Yes that was it, it came up in my cashier

CS said they were sending my info to a supervisor after almost 4 hours still no funds posted. using a static address to blindly let people do deposits was a horrible idea. If I knew they were doing it this way I wouldn't have deposited today. I just thought it was the normal process

**littlekona** · 12-30-18, 12:39 PM

Originally posted by Jnas

Yes that was it, it came up in my cashier

CS said they were sending my info to a supervisor after almost 4 hours still no funds posted. using a static address to blindly let people do deposits was a horrible idea. If I knew they were doing it this way I wouldn't have deposited today. I just thought it was the normal process

did u send them the transaction ID also...thats what i did and was credited within 10 mins in chat... it is a bad idea though u are right as it does open them up for fraudsters

**Jnas** · 12-30-18, 01:26 PM

Originally posted by littlekona

did u send them the transaction ID also...thats what i did and was credited within 10 mins in chat... it is a bad idea though u are right as it does open them up for fraudsters

Yes i just chatted again with someone else and gave all the info again hopefully better luck this time.

**BIGF23** · 12-30-18, 01:54 PM

What a disaster with Heritage. I sent transaction thru localbitcoins and they don't realize the transaction ID is going to show numerous transactions. All they have to do is find there address, see the amount that was sent, and credit. Customer service is not very educated when it comes to bitcoin and them doing this static id is going to be a disaster. Been waiting for three hours for credit.

**StackingStax** · 12-30-18, 02:25 PM

This is a mess! Ive been waiting on HeritageSports to credit my account for the pass 3 hours. Now they are asking for my wallet ID code, I dont even know how to even obtain that!

**StackingStax** · 12-30-18, 02:26 PM

Originally posted by BIGF23

What a disaster with Heritage. I sent transaction thru localbitcoins and they don't realize the transaction ID is going to show numerous transactions. All they have to do is find there address, see the amount that was sent, and credit. Customer service is not very educated when it comes to bitcoin and them doing this static id is going to be a disaster. Been waiting for three hours for credit.

Were you able to get your funds creditted?

**BIGF23** · 12-30-18, 02:27 PM

This is very disappointing.

**BIGF23** · 12-30-18, 02:27 PM

The live chat and customer service are confused about it as well

**BIGF23** · 12-30-18, 02:28 PM

Originally posted by StackingStax

Were you able to get your funds creditted?

Nope and I have no idea what to do at this point.

**StackingStax** · 12-30-18, 02:32 PM

Originally posted by BIGF23

Nope and I have no idea what to do at this point.

Okay, an update, I finially got mine creditted. Just submit the following and you should get it, it takes awhile, but you will get it:

1) transaction ID
2) bitcoin wallet
3) hash
4) btc amount

Good luck! It is definitely not their fault as the btc is down, so they are trying to find an alternative way of funding it, but it is dangerous as anyone can get these information publicly.

**BIGF23** · 12-30-18, 03:25 PM

If you guys send using Paxful or Localbitcoins, you will not get it credited. Been waiting since 10am, and the last email I got from them was from noon. They have stop replying to my emails

**firedawg** · 12-30-18, 03:29 PM

I deposited last night at Youwager
My money appears to be floating in fukkin cyber space

Coinbase says confirmed
Youwager says no

Laughable

**pinnacle420** · 12-30-18, 03:36 PM

Originally posted by firedawg

I deposited last night at Youwager
My money appears to be floating in fukkin cyber space

Coinbase says confirmed
Youwager says no

Laughable

Also happened to me man!!! Had to email them proof that the money was sent and was completed and both obviously was!!! I have bet there for a long time!! They better make this right!!!

**BIGF23** · 12-30-18, 04:00 PM

Heritage still hasn't credited me. Been on phone with customer service for over 30 minute and they can't understand that sent transaction thru localbitcoins and they don't realize the transaction ID is going to show numerous transactions. All they have to do is find there address, see the amount that was sent, and credit. Honestly such a massive headache. We are pushing 5 hrs

**MrCavalier** · 12-30-18, 07:41 PM

Originally posted by firedawg

I deposited last night at Youwager
My money appears to be floating in fukkin cyber space

Coinbase says confirmed
Youwager says no

Laughable

Use edge wallet. I have deposited today at youwager no problems

**stake1** · 12-30-18, 08:04 PM

Originally posted by BIGF23

What a disaster with Heritage. I sent transaction thru localbitcoins and they don't realize the transaction ID is going to show numerous transactions. All they have to do is find there address, see the amount that was sent, and credit. Customer service is not very educated when it comes to bitcoin and them doing this static id is going to be a disaster. Been waiting for three hours for credit.

Yeah I would not make a BTC deposit there until they have this resolved.

They state up to an hour delay and it’s way beyond that. As in your case, three hours and counting.

Which is the majority of the customers who are still waiting for their money to be credited.

**stake1** · 12-30-18, 08:36 PM

By the way, anyone get a BTC payout today at heritage?

**Bsims** · 12-30-18, 09:41 PM

Since we all sent the BTC to the same static address, it's pretty obvious to the sender who is sending to a gambling site, if they care.

**stake1** · 12-30-18, 09:59 PM

Complete shit show.

**Big_Cheese88** · 12-30-18, 10:18 PM

I also deposited today via paxful to heritage and am sitting on 13 hours of waiting. I've talked to customer service 3+ times and am just told to keep on waiting. Anyone got any suggestions?

**stake1** · 12-30-18, 10:27 PM

Originally posted by Big_Cheese88

I also deposited today via paxful to heritage and am sitting on 13 hours of waiting. I've talked to customer service 3+ times and am just told to keep on waiting. Anyone got any suggestions?

Sadly if you want action the next couple days?

I’d deposit at another book or two that is not having this ridiculous issue with BTC

**BIGF23** · 12-30-18, 10:42 PM

Complete shit show. Everyone in customer service is stressed and now they are saying no time frame in deposits. Feel bad for the workers

**2ndchance** · 12-30-18, 11:01 PM

Don’t feel bad for the workers they get paid!! Sometimes other days are worst the others feel bad for the people that should be getting there money on a HUGE DAY.

**littlekona** · 12-31-18, 07:09 AM

Still has static as of this morning....Until it gets back to user specific btc deposit addresses make sure you guys do not send from a 3rd party...Only use your own wallets until its back to regular..

**BIGF23** · 12-31-18, 01:02 PM

Looks like Heritage is back to normal guys.