So I don't think things are looking very good. I've called BOL twice now asking to be put through to the extension number they gave me. The last attempt ended with me being put on hold for an hour before I had to give up. BOL say they have called several times but they have never called me at the time I asked them to and I'm not even sure if they've called me at all. All this time I have had one missed call from a strange number that I'm not even sure was them and that did not ring at the time I provided them with in my email. Their customer service doesn't seem to have any idea of what is going on. And I don't understand what betonline can possibly have to say to me at this point that can't be said here or by email.
2. As for verification rules, this area is regulated under an agreement between the player and bookmaker. And Please do understand that verification over the phone to validate my account is NOT in line with their terms and conditions!The players are getting fed up with the terrible customer service at BOL because they have shown no interest in fixing it. This to me reeks of the type of book who is getting ready to pull a stiff job.And SBR does nothing--not even a mere mention on its news page that a dispute even exists with BOL.
Guys at SBR please, lets pretend to be impartial and put a note on the wire, this can not be ignored.
2. As for verification rules, this area is regulated under an agreement between the player and bookmaker. And Please do understand that verification over the phone to validate my account is NOT in line with their terms and conditions!The players are getting fed up with the terrible customer service at BOL because they have shown no interest in fixing it. This to me reeks of the type of book who is getting ready to pull a stiff job.And SBR does nothing--not even a mere mention on its news page that a dispute even exists with BOL.
Guys at SBR please, lets pretend to be impartial and put a note on the wire, this can not be ignored.