BetDSI new site

[TheGuesser]

Has anyone else had any issues in the past couple of days using the new sportsbook? I can only use the "retro" one.

Same.

[blackjackz]

Going to take a bit to get used to the new site. Question though. I usually don't do the deposit bonus, but I did take the 200% 2 days ago. In the past I thought when I bet my bonus, if I won I only got the winnings and the bonus amount was gone.

Now it looks like I have 2 balances. I bet my bonus, won, and winnings were added to my bonus balance. How does this work now?

[Frank]

Has anyone else had any issues in the past couple of days using the new sportsbook? I can only use the "retro" one.

Same here.

[andrewran]

Looks like the new sportsbook is back again. With a slight re-design again?

[TourLooper]

Between the retro page and the new page they have different odds on the same games by as much as 5 points. Crazy!

[milwaukee mike]

Going to take a bit to get used to the new site. Question though. I usually don't do the deposit bonus, but I did take the 200% 2 days ago. In the past I thought when I bet my bonus, if I won I only got the winnings and the bonus amount was gone.

Now it looks like I have 2 balances. I bet my bonus, won, and winnings were added to my bonus balance. How does this work now?

i'm wondering the same thing, thought the bonus was freeplay so I was betting it on huge dogs, which apparently was stupid

[DwightShrute]

Going to take a bit to get used to the new site. Question though. I usually don't do the deposit bonus, but I did take the 200% 2 days ago. In the past I thought when I bet my bonus, if I won I only got the winnings and the bonus amount was gone.

Now it looks like I have 2 balances. I bet my bonus, won, and winnings were added to my bonus balance. How does this work now?

works the same way as a free freeplay with 2 differences. The winnings from bonus money stay in the bonus account until you meet the rollover AND you receive the risk amount also. If you meet the rollover, go to Dashboard and click the blue tab to redeem the bonus into cash.

[milwaukee mike]

works the same way as a free freeplay with 2 differences. The winnings from bonus money stay in the bonus account until you meet the rollover AND you receive the risk amount also. If you meet the rollover, go to Dashboard and click the blue tab to redeem the bonus into cash.

good to know, these are really generous bonuses when the 100% is really cash instead of freeplay

have you been able to successfully roll any over? so if you have 1000 cash and 900 bonus balance, it just turns into 1900 cash?

[michael777]

do they ever respond to emails? They don't for me

[tercja5]

It looks like 2 sites in one.

The new sports book seems to have some reduced juice in some sports but the retro book does not.

There are also some sports/props listed in one but not the other.

Also lines are different in each Nationals -115/+105 in new and -117/+107 in retro book.

SBR or anyone have any have any better insight on this?

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[DR225]

good to know, these are really generous bonuses when the 100% is really cash instead of freeplay

have you been able to successfully roll any over? so if you have 1000 cash and 900 bonus balance, it just turns into 1900 cash?

I would use the free play money instead, depending on how much you wager. Unused free plays will be removed after 180 days and it might take you longer than that to meet the rollover.

[DR225]

do they ever respond to emails? They don't for me

I emailed them my c c verification documents and they didn't reply. I went into chat and they said they approved the documents. Both times when I emailed them regarding additional fees that I had, they replied to my email. So if they didn't reply, just go into chat to discuss the email.

[milwaukee mike]

I would use the free play money instead, depending on how much you wager. Unused free plays will be removed after 180 days and it might take you longer than that to meet the rollover.

how is it a choice? I have a cash balance and a bonus balance

[DR225]

I was talking about the bonus balance when referring to the free plays. To use them, hover over your balance with your mouse cursor, then click on the bonus balance. Now every bet you make will use the bonus balance and you don't get your betting amount back. So it's smart to use the bonus for parlays and other high risk wagers. To switch back to cash, hover over the bonus balance and then click on cash balance. It's smart to not use the bonus balance and then convert it to cash after attaining the rollover but it's important to remember that the bonus balance disappears after 180 days.

[milwaukee mike]

I was talking about the bonus balance when referring to the free plays. To use them, hover over your balance with your mouse cursor, then click on the bonus balance. Now every bet you make will use the bonus balance and you don't get your betting amount back. So it's smart to use the bonus for parlays and other high risk wagers. To switch back to cash, hover over the bonus balance and then click on cash balance. It's smart to not use the bonus balance and then convert it to cash after attaining the rollover but it's important to remember that the bonus balance disappears after 180 days.

I think they changed that, all my bonus bets have been getting the risk back as well

and only bets from the "bonus balance" have been counting toward the rollover... it better not disappear after 180 days because my limits are only $50 and I have 20k to rollover

[milwaukee mike]

here's the chat from just now

just wondering about the "bonus balance"










18:31
no sir you have to keep using it until you reach the rollover



once you do you will be able to convert it to real money










18:31
does it disappear if I don't convert it to cash within 180 days? my limits are only $50 so it might take longer than that










18:32
you can convert it once you reach the rollover










18:32
even if it's a year from now? it never expires like the freeplays used to, right?










18:32
correct










18:32
thanks. can I post this on sbr forum? so it works like cash instead of freeplay, right?










18:33
it does work like cash but you won't have access to it until the rollover is meet

[DR225]

I would ask to chat with a supervisor or something before deciding on your plan of action. CS chat is clueless most of the time. If they remove your bonus and then you show this chat as proof, they will just say that this particular agent was wrong. Anyway, here's the rules regarding free plays taken from the site (the important one is the last one). There might be new rules for the bonus balance though, that they haven't posted on the website.

1. The minimum deposit to be eligible for a free play is $50 (it may vary according to the promotion).
2. Freeplays can be used on straight wagers, parlays and teasers. They can not be used on 3 team parlays or moneyline parlays.
3. When a customer wins a free play, he receives the win amount only.
4. Any free play that results in a tie/push is graded as a loss.
5. All free plays are subject to a rollover of the deposited amount. A player must complete the required rollover prior to taking a payout.
6. Maximum payout for any FREE Play is $5000.
7. Maximum bonus awarded is $1000 on basic conditions.
8. All bonus offers are optional. If you do not want a bonus, or if you do not want to comply with any bonus rollover requirements, then select 'NO BONUS' when prompted at the time you make your deposit in the cashier. BONUS OFFERS MUST BE ACCEPTED AT THE TIME OF DEPOSIT AND CANNOT BE CLAIMED AFTERWARDS - NO EXCEPTIONS. If the bonus option is not available please contact us via chat or phone.
9. If a free play is used in a specific wager whose outcome is a push or a tie, the free play is a loss.
10. Free Plays that are left unused for 180 days will be removed from the account.

[milwaukee mike]

those freeplay rules seem like they don't apply to the new bonus balance stuff

I have had plenty of pushes that had the bet refunded, and I certainly haven't been just receiving the win amount

[Frank]

If you don't get the bonus cash until you meet the rollover, what happens if you go bust before you meet it?

You never actually get the bonus cash?

[milwaukee mike]

If you don't get the bonus cash until you meet the rollover, what happens if you go bust before you meet it?

You never actually get the bonus cash?

as I understand it, once you meet the rollover you convert it to regular cash... so if you have 1000 cash balance and after rollover you have 900 in the bonus balance, you click "convert" and then have 1900 cash that you can bet/withdraw

[Jnas]

my last deposit was 200 for the 100% bonus. I hit on one of my freeplay bets 100 to win 250 then my bonus balance was 350. So the freeplay seems more like a cash bonus cause I kept the bet amount also.

Then I just bet my bonus balance in the acct and it cleared after around 2000 worth of bets. It gave me an option to convert to cash which I did. I was like wow that was too easy.I then tried to cash out but was denied saying I didn't meet the rollover. Even though you may clear the bonus they are still expecting you to roll Deposit + Bonus + bonus winnings. so it actually doesn't pay to take underdogs on the bonus.I ended up adding 1500 to a 4000 roll.

[Crusherrr]

my last deposit was 200 for the 100% bonus. I hit on one of my freeplay bets 100 to win 250 then my bonus balance was 350. So the freeplay seems more like a cash bonus cause I kept the bet amount also.

Then I just bet my bonus balance in the acct and it cleared after around 2000 worth of bets. It gave me an option to convert to cash which I did. I was like wow that was too easy.I then tried to cash out but was denied saying I didn't meet the rollover. Even though you may clear the bonus they are still expecting you to roll Deposit + Bonus + bonus winnings. so it actually doesn't pay to take underdogs on the bonus.I ended up adding 1500 to a 4000 roll.

The nice part of it is that the bonus is cash. The not nice part is the additional rollover because you need to roll winnings from free bets as well.

[HedgeHog]

Thanks for the info on how the bonus works

[MBENZ]

those freeplay rules seem like they don't apply to the new bonus balance stuff

I have had plenty of pushes that had the bet refunded, and I certainly haven't been just receiving the win amount

Are you saying that FP bets are being refunded to your account instead of being losses if they push?

Been with DSI forever and FP were always graded as losses on pushes.

[RocketMan$$$]

How safe is BETDSI?

[GradyFuson]

my last deposit was 200 for the 100% bonus. I hit on one of my freeplay bets 100 to win 250 then my bonus balance was 350. So the freeplay seems more like a cash bonus cause I kept the bet amount also.

Then I just bet my bonus balance in the acct and it cleared after around 2000 worth of bets. It gave me an option to convert to cash which I did. I was like wow that was too easy.I then tried to cash out but was denied saying I didn't meet the rollover. Even though you may clear the bonus they are still expecting you to roll Deposit + Bonus + bonus winnings. so it actually doesn't pay to take underdogs on the bonus.I ended up adding 1500 to a 4000 roll.

Question: (I know I should ask chat this but who knows what they'll say) If I deposit 1000 for 1000 10x roll and I place a bet with each my bonus balance and my cash balance, +100 bets for simplicity. Lets say I lose my cash bet but win my bonus bet.

So now I have $0 cash balance, and $2000 bonus balance, and you are sayin my rollover is now (1000+1000+1000)*10=30,000

That's fine with me, but now what, I have $2k in my bonus balance and that's all I have available to bet with. If I keep winning with it does my rollover keep going up?

I really think DSI is confused with what they've done here and don't even know themselves how to handle it. I'm going to try to get chat to tell me what I want to hear and save the chat so that I have some evidence to provide if they try to screw me on a huge rollover.

[milwaukee mike]

Are you saying that FP bets are being refunded to your account instead of being losses if they push?

Been with DSI forever and FP were always graded as losses on pushes.

they aren't freeplay bets, they are just bets from the bonus balance... the bonuses are now treated like cash instead of freeplay

[GradyFuson]

I asked chat, and it sounds like your basic cash bonus. Only thing to be aware of is that bets in the cash balance will not count towards the rollover, only bets in the bonus balance will count towards it.

Again I am not sure they know what they are doing. The bonus seems too good to be true.... and when things seem too good to be true Grady gets f*cked

[GradyFuson]

I would ask to chat with a supervisor or something before deciding on your plan of action. CS chat is clueless most of the time. If they remove your bonus and then you show this chat as proof, they will just say that this particular agent was wrong. Anyway, here's the rules regarding free plays taken from the site (the important one is the last one). There might be new rules for the bonus balance though, that they haven't posted on the website.

1. The minimum deposit to be eligible for a free play is $50 (it may vary according to the promotion).
2. Freeplays can be used on straight wagers, parlays and teasers. They can not be used on 3 team parlays or moneyline parlays.
3. When a customer wins a free play, he receives the win amount only.
4. Any free play that results in a tie/push is graded as a loss.
5. All free plays are subject to a rollover of the deposited amount. A player must complete the required rollover prior to taking a payout.
6. Maximum payout for any FREE Play is $5000.
7. Maximum bonus awarded is $1000 on basic conditions.
8. All bonus offers are optional. If you do not want a bonus, or if you do not want to comply with any bonus rollover requirements, then select 'NO BONUS' when prompted at the time you make your deposit in the cashier. BONUS OFFERS MUST BE ACCEPTED AT THE TIME OF DEPOSIT AND CANNOT BE CLAIMED AFTERWARDS - NO EXCEPTIONS. If the bonus option is not available please contact us via chat or phone.
9. If a free play is used in a specific wager whose outcome is a push or a tie, the free play is a loss.
10. Free Plays that are left unused for 180 days will be removed from the account.

DR225, where do you see these terms? I don't see these specific terms on their site, I see a different set of terms that simply say (dep+bone)*roll

Nothing about max winnings of $5k

[brendon]

I asked chat, and it sounds like your basic cash bonus. Only thing to be aware of is that bets in the cash balance will not count towards the rollover, only bets in the bonus balance will count towards it.

Again I am not sure they know what they are doing. The bonus seems too good to be true.... and when things seem too good to be true Grady gets f*cked

What if you lose your bonus bets and the balance is zero but you still have cash balance. How are you going to meet rollover then if the cash balance doesn't count towards rollover. they're very confused. I've asked chat with several different customer reps and they all gave me different answers. One even told me that the max you could win on the bonus is 5k, which was dosen't even make sense.

[Jnas]

Question: (I know I should ask chat this but who knows what they'll say) If I deposit 1000 for 1000 10x roll and I place a bet with each my bonus balance and my cash balance, +100 bets for simplicity. Lets say I lose my cash bet but win my bonus bet.

So now I have $0 cash balance, and $2000 bonus balance, and you are sayin my rollover is now (1000+1000+1000)*10=30,000

That's fine with me, but now what, I have $2k in my bonus balance and that's all I have available to bet with. If I keep winning with it does my rollover keep going up?

I really think DSI is confused with what they've done here and don't even know themselves how to handle it. I'm going to try to get chat to tell me what I want to hear and save the chat so that I have some evidence to provide if they try to screw me on a huge rollover.

I think they would make you roll the 30k for sure. I dont think they really know what is going on with the new site yet though

[DR225]

DR225, where do you see these terms? I don't see these specific terms on their site, I see a different set of terms that simply say (dep+bone)*roll

Nothing about max winnings of $5k

I see those rules by clicking on rules, which is at the bottom of the screen after logging in. It's under Let Me Help You. Then you click on the betdsi tab on the right. And then click on betdsi. Then you click on Basic Free Play House Rules, which is under House Rules. These rules are definitely outdated though.

[LordVodka]

Love Betdsi but if they are reading this. Your new site crashes for me a lot. I have tried PC and mac and it takes forever to load the screen.

[manly]

Update: I have just received the 4k. BTW, I received their payout confirmation in my junk mail. So I'm guessing they sent me something Tuesday after I requested it, and it also went to my junk file and I missed it. This could explain the delay. Anyway, all's well that ends well.

those who have received bitcoin payouts, is anyone else concerned about the combination of:
- BTC price volatility
and
- lack of transparency of where/when DSI converts your cash for BTC?

If it is taking 3 days lately since requesting it, theoretically it seems they can choose any time to send you the BTC and any price that has been available within that multiple day time period seemingly can't be disputed without knowing details of the exchange they did for you.

(For example, between Aug 5-8 the value went down $750 from $7050 so without being willing to tell you when it was processed and for what price, there appears to be a lot left to their discretion?)

thanks for your help!

[KS1986]

You can look up any bitcoin transaction on blockchain.com. It will tell you the current value of the transaction and if you hover over that it will tell you the date, time and value of the transaction at the time it was sent.

those who have received bitcoin payouts, is anyone else concerned about the combination of:
- BTC price volatility
and
- lack of transparency of where/when DSI converts your cash for BTC?

If it is taking 3 days lately since requesting it, theoretically it seems they can choose any time to send you the BTC and any price that has been available within that multiple day time period seemingly can't be disputed without knowing details of the exchange they did for you.

(For example, between Aug 5-8 the value went down $750 from $7050 so without being willing to tell you when it was processed and for what price, there appears to be a lot left to their discretion?)

thanks for your help!