Betclick.com thieves

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  • jasont50
    SBR Rookie
    • 10-17-08
    • 46

    #1
    Betclick.com thieves
    i opened an account at the weekend with betclick.com i have £800 in it , today i have a message saying its closed and wont be reopened ,he said in an email anti fraud , i had 3 bets with them thats all and won on 2 of them , so that means they just keep my money does it ? do anyone no a number for them to call ? thank you
  • jasont50
    SBR Rookie
    • 10-17-08
    • 46

    #2
    They just replied saying any winnings wont be payed either , how can i accept that , its impossible .
    Comment
    • Toit
      SBR Sharp
      • 03-10-09
      • 451

      #3
      Did they say what kind of fraud you're accused of?
      Comment
      • jasont50
        SBR Rookie
        • 10-17-08
        • 46

        #4
        no they wont tell me the documents i sent which were id card bank statement and debit card which were all correct
        Comment
        • Toit
          SBR Sharp
          • 03-10-09
          • 451

          #5
          In the 'My Account' section is a tab called 'My documents'.
          Did you use that method to submit your documents?
          Comment
          • bobou812
            SBR Rookie
            • 03-03-09
            • 11

            #6
            02072672525, outside UK 44207672525
            Comment
            • tarosill
              SBR Sharp
              • 06-11-09
              • 311

              #7
              I know this is a bit off topic but I guess others would benifit knowing this...
              Betclick sportsbook have cancelled my bet on San Francisco Giants.
              I placed this bet earlier today @ 1,90 but obviously later the odds went against them so they canceled it without any explanation, notice, message or e-mail.
              I expected better customer care but now I can't trust them anymore.
              Comment
              • AimingHigh
                SBR Wise Guy
                • 06-12-09
                • 670

                #8
                Tarosill: There was a pitcher change for the LAA, so your bet didn't stand if placed before that change.

                As it turns out, you got lucky.

                [Side note to self: Why are so many people so quick to accuse books of wrongdoing?]
                Comment
                • jasont50
                  SBR Rookie
                  • 10-17-08
                  • 46

                  #9
                  yes i up loaded the documents for them which were fine , i placed 5 bets with them , made a small profit and thats it , now this is totally wrong , are they allowed to just my account , not pay any back surely thats wrong .
                  Comment
                  • austin
                    Restricted User
                    • 04-16-09
                    • 901

                    #10
                    betclick

                    Originally posted by jasont50
                    yes i up loaded the documents for them which were fine , i placed 5 bets with them , made a small profit and thats it , now this is totally wrong , are they allowed to just my account , not pay any back surely thats wrong .
                    hey, in your original post you said you had placed 3 bets, 2 of which won. now you are saying you placed 5 bets...
                    could it be multiple accounts from on IP?

                    from my experience betclick is a reliable bookmaker with frequent small bonuses
                    Comment
                    • jasont50
                      SBR Rookie
                      • 10-17-08
                      • 46

                      #11
                      no no overall i did place 5 bets certainly no multiple accounts , 4 of them were at the weekend and one on monday .
                      Comment
                      • jasont50
                        SBR Rookie
                        • 10-17-08
                        • 46

                        #12
                        apparently the id document i sent wasnt correct it wasnt issued officially the uk government so thats the reason theyeve closed by account and will be keeping all the funds in it so thats fine then .
                        Comment
                        • Toit
                          SBR Sharp
                          • 03-10-09
                          • 451

                          #13
                          Originally posted by jasont50
                          apparently the id document i sent wasnt correct it wasnt issued officially the uk government so thats the reason theyeve closed by account and will be keeping all the funds in it so thats fine then .
                          So you'll get your money when you scan in a copy of your passport or other form of official id.

                          Problem solved?
                          Comment
                          • Karla
                            SBR Sharp
                            • 10-31-08
                            • 271

                            #14
                            Originally posted by jasont50
                            apparently the id document i sent wasnt correct it wasnt issued officially the uk government so thats the reason theyeve closed by account and will be keeping all the funds in it so thats fine then .
                            I see, how about your money dude? Will you be getting it though?
                            Comment
                            • tarosill
                              SBR Sharp
                              • 06-11-09
                              • 311

                              #15
                              Originally posted by AimingHigh
                              Tarosill: There was a pitcher change for the LAA, so your bet didn't stand if placed before that change.
                              I'm not sure about that one since they do not state the starting pitcher...!?
                              However, they should have at least sent me an e-mail.
                              Any serious sportsbook would do so.
                              Comment
                              • noyb
                                SBR Wise Guy
                                • 09-13-05
                                • 971

                                #16
                                Originally posted by jasont50
                                apparently the id document i sent wasnt correct it wasnt issued officially the uk government so thats the reason theyeve closed by account and will be keeping all the funds in it so thats fine then .
                                what kind of "document" did you send in then? your library card?
                                Comment
                                • AimingHigh
                                  SBR Wise Guy
                                  • 06-12-09
                                  • 670

                                  #17
                                  Tarosill: I've only experienced pitcher changes a few times, but I've never been e-mailed, but maybe some books do so? Some books, even if they don't state the starting pitcher, will void when there's a pitcher change. It's worth taking a look at the rules for the books you're using to check their position on it. I've looked on Betclick's site, and they say the following:

                                  "Baseball
                                  All games must go 9 innings (8 ½ if the home team is leading). All games must start and be completed within 48hours of the specified start time or bets will be void. If a game is cancelled or abandoned before 9 innings are completed (8 ½ if the home team is leading) then bets will be voided, with the exception of bets that may already settled e.g. ‘1st team to score’. Both named pitchers must start. All bets placed prior to a pitcher change will be voided. The ‘Total Runs’ is the combined total runs of both teams at the end of the game. All bets include extra innings."

                                  I agree this rule is confusing given that they don't state the pitchers, but I have seen it at other books, mainly European ones. They must be going off the team's announced pitchers as "named", but it does mean you could get caught out if you place a bet at around the time the team changes the pitcher as you wouldn't know for sure whether your bet would stand or not.

                                  More experienced bettors can probably offer more insight than me on how common this is.
                                  Comment
                                  • HeeeHAWWWW
                                    SBR Hall of Famer
                                    • 06-13-08
                                    • 5487

                                    #18
                                    I've never had a book mail me when a pitcher change results in a void. Why should they?
                                    Comment
                                    • jasont50
                                      SBR Rookie
                                      • 10-17-08
                                      • 46

                                      #19
                                      no i never sent them a library card it was an id card just with my photo on but they said it wasnt allowed so they kept the money .
                                      Comment
                                      • AimingHigh
                                        SBR Wise Guy
                                        • 06-12-09
                                        • 670

                                        #20
                                        Jasont50: Which PARTICULAR "ID card" was it? From past experience, I believe they accept only UK passports.
                                        Comment
                                        • Stumpage
                                          SBR MVP
                                          • 09-21-05
                                          • 2906

                                          #21
                                          Hold on a second.....You sent them inadequate ID, and their response is "we are going to consficate your funds??"

                                          Surely I'm reading this wrong. I would imagine that they've suspended your account until you submit proper identification, would that be correct? Or are you saying that the account is closed, money is gone and Betclick are merrily spending your funds around the globe?
                                          Comment
                                          • noyb
                                            SBR Wise Guy
                                            • 09-13-05
                                            • 971

                                            #22
                                            well before judging either jasont or betclick it's pretty important to know what kind of id-card he send in and why his particular id-card wasn't issued by the uk government. was it a fake id-card, was it a photoshopped id-card, was it an id card from a different country than the country he's claiming to be from, etc. way to many question still
                                            Comment
                                            • Stumpage
                                              SBR MVP
                                              • 09-21-05
                                              • 2906

                                              #23
                                              All good points noyb.....Hopefully Jason can fill in the blanks a little bit here with regards to the ID, which is at the center of this whole mess it would appear.
                                              Comment
                                              • jasont50
                                                SBR Rookie
                                                • 10-17-08
                                                • 46

                                                #24
                                                i answered the above question but the answer is in my question entitled "bookies not paying up" which is above this one in this section .
                                                Comment
                                                • HeeeHAWWWW
                                                  SBR Hall of Famer
                                                  • 06-13-08
                                                  • 5487

                                                  #25
                                                  Fake ID card, right?
                                                  Comment
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