Heritage treating me bad for no reason.

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  • tbill1
    SBR High Roller
    • 12-17-09
    • 124

    #1
    Heritage treating me bad for no reason.
    Up to a few weeks ago , I loved playing at Heritage and always sang their praises. Then I was suddenly cut off from the PGA free square contest. I was told I had sporadic activity-even though I bet a minimum 0f $30-$50 every day there is a football, BB, or baseball game played, or just about every day for years. Now I am being told I am not eligible for any contest, including the Super Bowl , which clearly states what an eligible player is- "an Active Player is any player who has made at least 20 plays since July 10th, 2017". I have made at least 60 plays since then. Heritage keeps telling me it is because I haven't deposited in over a year. But won't explain why I need to deposit when I have sufficient funds to bet. Can SBR help me with this? Or Heritage Insider?

    Thanks,

    Tbill
    Last edited by tbill1; 08-24-17, 02:13 PM.
  • Waterstpub87
    SBR MVP
    • 09-09-09
    • 4102

    #2
    I don't think it is something that SBR is going to be able to help with. Their promotions are theirs to give and take away. Not saying its fair, and it is annoying when things you had are taken away.
    Comment
    • tbill1
      SBR High Roller
      • 12-17-09
      • 124

      #3
      I realize they can do what they want, but why state who is eligible when it is untrue? I thought SBR would maybe care about that.
      Comment
      • relaaxx
        SBR MVP
        • 06-15-06
        • 3281

        #4
        went from playing at a dozen sites when I started to only 2 now. only two because I just don't gamble as much as I use to. now I might go a few days with no bets. before I would have multiple bets every single day, hundred or so every week, could not go a day without betting.. never thought that how I bet now might be a problem for any book I play with. 1st sites don't like the idea of depositing and withdrawing all the time now they don't like the idea of just gambling with the funds you have available. don't know about heritage's reason about the no deposits but what do they want from this guy. I have run into a couple problems with heritage over the years(should be expected at every site over a long time) and they have always been handled fairly. must be something I'm just not getting here.
        Comment
        • tbill1
          SBR High Roller
          • 12-17-09
          • 124

          #5
          There is nothing you are not getting from my side..I am a recreational bettor who really loved using Heritage.
          Never had a problem with them until out of the blue they cut me out of contests. Is a free square really that important to them, that they need to punish me that way because I won't add money that is not needed?
          Comment
          • tbill1
            SBR High Roller
            • 12-17-09
            • 124

            #6
            to relaaxx,

            I tried to PM to you and try your suggestion, but the "system" won't let me do either because I haven't Posted 40 or more times. But thank you anyway.


            Tbill
            Last edited by tbill1; 08-24-17, 03:24 PM.
            Comment
            • relaaxx
              SBR MVP
              • 06-15-06
              • 3281

              #7
              Originally posted by tbill1
              to relaaxx,

              I tried to reply to you and try your suggestion, but the "system" won't let me do either because I haven't PMed 40 or more times. But thank you anyway.


              Tbill
              good luck, hope it works out
              Comment
              • TheMoneyShot
                BARRELED IN @ SBR!
                • 02-14-07
                • 28672

                #8
                Originally posted by tbill1
                Up to a few weeks ago , I loved playing at Heritage and always sang their praises. Then I was suddenly cut off from the PGA free square contest. I was told I had sporadic activity-even though I bet a minimum 0f $30-$50 every day there is a football, BB, or baseball game played, or just about every day for years. Now I am being told I am not eligible for any contest, including the Super Bowl , which clearly states what an eligible player is- "an Active Player is any player who has made at least 20 plays since July 10th, 2017". I have made at least 60 plays since then. Heritage keeps telling me it is because I haven't deposited in over a year. But won't explain why I need to deposit when I have sufficient funds to bet. Can SBR help me with this? Or Heritage Insider?

                Thanks,

                Tbill
                It could be a variety of different reasons. Most of these books... I don't use any freebies.... no games/contests. I'm on the -105 Vig at Heritage... so far... in 3 years they haven't bothered me... and customer service is always an "A" compared to other books.

                Hope it all works out for you.
                Comment
                • tbill1
                  SBR High Roller
                  • 12-17-09
                  • 124

                  #9
                  Thanks,

                  I am also on the -105 vig... And I agree their customer service has been the best by far of the 3 books I have used.
                  Comment
                  • jayc88
                    Restricted User
                    • 12-30-07
                    • 6785

                    #10
                    Heritage knows how to keep their losers happy. If you dont deposit at least 2-3 per year(and lose) you are not wanted there.
                    Comment
                    • tbill1
                      SBR High Roller
                      • 12-17-09
                      • 124

                      #11
                      Bump---Heritage insider can you help?
                      Comment
                      • capitalist pig
                        SBR MVP
                        • 01-25-07
                        • 4997

                        #12
                        Originally posted by jayc88
                        Heritage knows how to keep their losers happy. If you dont deposit at least 2-3 per year(and lose) you are not wanted there.
                        I think you're right on that, I have not made a deposit in almost a year and my balance is almost 10 times what I deposited. I'm not eligible for contests there I don't get any of the free plays everyone else here always posts about etc. I guess part of the problem is I may only place a wager once or twice a week sometimes not even that

                        It's not a big deal to me but all customers should be treated equally. I noticed that a couple of weeks ago they raised my minimum BTC withdrawal amount to $500, I haven't looked lately to see what it is now. I rarely withdrawl so that's not a issue either

                        I don't play anywhere else, nor do I want to so I guess I really shouldn't complain. Heritage has always been straight up with me since they took over my Bet Jam account years ago

                        Later
                        Comment
                        • relaaxx
                          SBR MVP
                          • 06-15-06
                          • 3281

                          #13
                          Originally posted by tbill1
                          Bump---Heritage insider can you help?

                          guess you heard nothing, yet
                          Comment
                          • John Dough
                            SBR MVP
                            • 09-21-05
                            • 1785

                            #14
                            Originally posted by capitalist pig
                            It's not a big deal to me but all customers should be treated equally.
                            I don't know of any sportsbook that treats all players equally. Sharps/winners and recreational players/losers always have different perks, limits, etc.

                            It's their right and makes solid business sense. Some are certainly more tolerant of sharps than others so everyone should play at shops that meet their particular needs.
                            Comment
                            • SBR Forum
                              Administrator
                              • 12-02-06
                              • 4559

                              #15
                              Thank you for sharing your feedback. Generally players with little activity or periods of dormancy aren't going to receive endless perks, a book needs enough deposits to come in to make bonuses profitable and viable.
                              Comment
                              • tbill1
                                SBR High Roller
                                • 12-17-09
                                • 124

                                #16
                                One of the contests I enjoy playing is their race to the Superbowl contest. As I said before, I met their requirement of 20 plays by a wide margin. If they don't want to give me a free square, fine, but they should honor who they say are eligible for their particular contest.
                                Comment
                                • tbill1
                                  SBR High Roller
                                  • 12-17-09
                                  • 124

                                  #17
                                  To Relaaxx,

                                  Heritage Insider has seemed to have disappeared. And I can't PM him because I don't have 40 posts.
                                  Last edited by tbill1; 08-26-17, 12:42 PM.
                                  Comment
                                  • GameDayz
                                    SBR Rookie
                                    • 03-21-17
                                    • 12

                                    #18
                                    Heritage calls me all the time, even though I usually only bet college football. And when they call me, they are always super friendly and offering me all kinds of freebies.

                                    But if I call them, every once in a while they can be grumpy but usually meet my request.
                                    Comment
                                    • tbill1
                                      SBR High Roller
                                      • 12-17-09
                                      • 124

                                      #19
                                      To Heritage Insider,

                                      I did as you requested yesterday afternoon, but haven't heard anything.
                                      Comment
                                      • relaaxx
                                        SBR MVP
                                        • 06-15-06
                                        • 3281

                                        #20
                                        Originally posted by tbill1
                                        To Heritage Insider,

                                        I did as you requested yesterday afternoon, but haven't heard anything.
                                        he will get back to you. give him time, good luck
                                        Comment
                                        • themike78
                                          SBR MVP
                                          • 07-01-13
                                          • 4873

                                          #21
                                          Originally posted by John Dough
                                          I don't know of any sportsbook that treats all players equally. Sharps/winners and recreational players/losers always have different perks, limits, etc.

                                          It's their right and makes solid business sense. Some are certainly more tolerant of sharps than others so everyone should play at shops that meet their particular needs.
                                          Betjamaica did. They were 10 times better than heritage. Heritage is all right though I guess.
                                          Comment
                                          • tbill1
                                            SBR High Roller
                                            • 12-17-09
                                            • 124

                                            #22
                                            Originally posted by tbill1
                                            To Heritage Insider,

                                            I did as you requested yesterday afternoon, but haven't heard anything.
                                            Bump
                                            Comment
                                            • relaaxx
                                              SBR MVP
                                              • 06-15-06
                                              • 3281

                                              #23
                                              tbill1----have you heard anything yet
                                              Comment
                                              • dogman
                                                SBR Wise Guy
                                                • 11-28-05
                                                • 513

                                                #24
                                                This just happened to me today when I tried to play the survivor pool. Very disappointed in Heritage, a book I sang the praises to in all my years playing there.
                                                Comment
                                                • dogman
                                                  SBR Wise Guy
                                                  • 11-28-05
                                                  • 513

                                                  #25
                                                  I just had an e-mail sent from Heritage and they say it is because of my deposit history. Why ,when you have enough money in your account and play just about every day, force you to have to deposit. I guess they can do what they want.
                                                  Comment
                                                  • Eddy Munny
                                                    Restricted User
                                                    • 08-13-13
                                                    • 15767

                                                    #26
                                                    Hello Tbill1,

                                                    Listen, I took the liberty of contacting Heritage on your behalf and inquired as to the particulars of your situation. As a valued member of the SBR staff, they took this inquisition seriously and offered some candid responses to my spate of questions. Most of the information that was bequeathed to me was done so in confidence and therefore I cannot divulge all the details in a public forum, but there was one specific nugget that stood out to me and I'd like to discuss this with you further if you don't mind.

                                                    The Heritage representative alluded to the fact that you "touch yourself at night" as he delicately phrased it. Without causing you discomfort or embarrassment, would you care to expound on this? I understand that the act of self-stimulation is quite normal, but the fact that sanctions would be placed on your account at Heritage leads me to believe that there is something perhaps abnormal about your masturbatory habits.

                                                    Are you masturbating with the kind of frequency that is detrimental to other daily activities, including but not limited to, work or friendships?

                                                    Are you masturbating with the kind of rigor and intensity that could cause injury to either yourself or others around you?

                                                    Are you engaging household pets or articles of furniture in an effort to complete the act?

                                                    Are you raising concerns pertaining to local health codes due to the frequent and erratic nature of your ejaculations?

                                                    Please take some time to answer these questions here in this thread, or feel free to message either myself or Shari and we'll be more than happy to seek resolution to this matter and get you back into those golfing contests you are so eager to enjoy.

                                                    Best Wishes,
                                                    Eddy Munny SBR
                                                    Comment
                                                    • Eddy Munny
                                                      Restricted User
                                                      • 08-13-13
                                                      • 15767

                                                      #27
                                                      Hey Mr. Original Poster, I'm talking to you!
                                                      Comment
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