Totesport vs. Player: IBAS sides with sportsbook

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  • SBR Lou
    BARRELED IN @ SBR!
    • 08-02-07
    • 37863

    #1
    Totesport vs. Player: IBAS sides with sportsbook
    Totesport vs. Player: IBAS finds in favor of sportsbook
    On 1/29/2009 SBR reported on a player's ToteSport (SBR Rating B-) complaint. The sportsbook had changed the player's winning wager, making it a losing bet.

    Totesport (SBR rating B-) gives player wager he did not place
    On January 17, 2009, a player wagered 125 Sterling on Wolverhampton +1 goal at the price of +433. After Wolverhampton covered, he found an email from Totesport telling him there was an "input error," commonly referred to as a "bad line" when talking about American sports. As a result of this "error" Totesport reversed the spread, changing his winning wager into a losing one. Totesport's terms and conditions allow it to adjust prices, but not spreads. When confronted with this fact by the player, it would not cite a rule allowing it to take this action. Totesport would not discuss the issue with SportsbookReview.
    IBAS reviewed the dispute between the player and Totesport, and ruled in favor of Totesport. In its ruling, IBAS did not consider whether Totesport's rules allow it to alter the spread in a pending wager. IBAS states it is an independant third party organization servicing the UK gambling industry. IBAS stands for Independent Betting Adjudication Service. | IBAS Opinion
  • Cyntax
    SBR Hustler
    • 04-24-09
    • 70

    #2

    This is so sick! IBAS is a panel full of jokers. How can anyone take them serious after this?

    "The Panel would also add that it is not unreasonable for a bookmaker to assume that a person betting via an online channel would be readily contactable by email." --> That's really sick!

    In my opionon Tote should just cancel the bet and tell the player about the new conditions. Not making a new bet for him!

    Downgrade Totesport to atleast C- and downgrade IBAS to Z-.

    Can the player complain higher in this case?

    Comment
    • headgames
      SBR High Roller
      • 10-04-08
      • 225

      #3
      IBAS: "The first point of reference in all adjudications will be the gambling operator's rules. When a customer makes a bet there is an agreement that the bet will be settled in accordance with those rules."

      It wasn't, simple as that.

      I've played at Totesport for some time without issue. However, altering a bet is disgraceful. IBAS's conclusion is laughable but let's not forget how they're funded or who owns Totesport (the UK Government).

      Throwing some ideas out there; if the player is in the UK, he could quite easily approach his local Member of Parliament to discuss this matter. Because they're Government owned, this would probably be quite a nice story for particular areas of the media. He could also try to pursue this in court if the bet he struck formed a contract and that contract had no rules which allowed for the altering of his bet, only the voiding of it.
      Comment
      • Subtle
        SBR Rookie
        • 03-09-09
        • 20

        #4
        Simply appalling.
        Comment
        • Cyntax
          SBR Hustler
          • 04-24-09
          • 70

          #5
          Originally posted by headgames
          Throwing some ideas out there; if the player is in the UK, he could quite easily approach his local Member of Parliament to discuss this matter. Because they're Government owned, this would probably be quite a nice story for particular areas of the media. He could also try to pursue this in court if the bet he struck formed a contract and that contract had no rules which allowed for the altering of his bet, only the voiding of it.
          He lives in Sweden. But if anyone would like to help him in this case I can forward emailadresses or phonenumbers. Just send me a pm and I will inform him. (I speak with him daily)

          Any hungry law students in UK?
          Comment
          • Wea
            SBR Rookie
            • 12-13-08
            • 19

            #6
            Hi all.

            Just decided to come out in open...
            If anyone knows someone interested in taking a case like this to court I'm interested to hear what they have to say. Yes, the case is about me and yes the ruling semms to lack any logic.

            /Wea
            Comment
            • arnie_marta
              SBR Hustler
              • 06-24-08
              • 73

              #7
              I do not know the laws in England, but this seems to be a matter to the police.

              A so called independent blablabla, is clearly on the take...
              Comment
              • Santo
                SBR MVP
                • 09-08-05
                • 2957

                #8
                Nothing to do with the police. Civil/Contract matter.
                Comment
                • bigloser
                  SBR Wise Guy
                  • 07-19-06
                  • 787

                  #9
                  If IBASis on the take it is not a civil matter but Criminal and therefore it is for the police.

                  I doubt they are on the take though, just not competent
                  Comment
                  • Santo
                    SBR MVP
                    • 09-08-05
                    • 2957

                    #10
                    Let's put it this way; I put the chances for a successful criminal prosecution of IBAS so close to zero that I think we can both agree it's not an avenue worth pursuing...
                    Comment
                    • headgames
                      SBR High Roller
                      • 10-04-08
                      • 225

                      #11
                      Exactly. This is neither a police matter nor one where you would be taking any action at all against IBAS. Trying to take action against IBAS would be like taking action against SBR for a decision they made on a complaint. IBAS is simply offering an adjudication which both parties agree to adhere to the outcome of. However, this adjudication is not legally binding and does not prejudice a person's right to take a matter to court where possible.

                      It shouldn't come down to legal proceedings since it appears a clear case of wrongdoing by Totesport and both they and IBAS should have done the right thing. Unfortunately, all that is left is to use any legal right the player has to try and recover the wager if he's determined to get it back. Since Totesport is governed by English law (courts of England and Wales) then if a contract has been formed by accepting the bet and the bet treated in such a way not allowed by their own rules and terms, then it may be possible to make a claim against them directly. If you were in the UK, you could do this using the Small Claims courts paying a relatively small fee to have a judge decide on your case but you would have to be able to attend court should the other party defend their position. Since the player is not in the UK, I don't know if this option is open to him. I've very limited knowledge of law but I would think the information is out there somewhere on any options he has.
                      Comment
                      • andywend
                        SBR MVP
                        • 05-20-07
                        • 4805

                        #12
                        I have read many postings about IBAS and they have always been extremely biased in favor of sportsbooks over players

                        However, since the player was clearly trying to take a "shot" at Totesport on a line he knew was an obvious error, its hard to feel sorry for him.

                        The vast majority of sportsbooks cancel wagers made on obvious line errors and that is what Totesport should have done as well.
                        Comment
                        • DearDiarrhee
                          SBR Rookie
                          • 03-09-09
                          • 37

                          #13
                          I never heard of a case where IBAS decided in favor to player/complainer
                          Comment
                          • Santo
                            SBR MVP
                            • 09-08-05
                            • 2957

                            #14
                            The statistics indicate they decide in favour of the player in 25-30% of cases.
                            Comment
                            • moonbeam
                              SBR MVP
                              • 03-02-07
                              • 1496

                              #15
                              Originally posted by Santo
                              The statistics indicate they decide in favour of the player in 25-30% of cases.
                              Their statistic?
                              Comment
                              • Santo
                                SBR MVP
                                • 09-08-05
                                • 2957

                                #16
                                They were published in the white papers, so I imagine they're verified.
                                Comment
                                • moonbeam
                                  SBR MVP
                                  • 03-02-07
                                  • 1496

                                  #17
                                  Originally posted by Santo
                                  They were published in the white papers, so I imagine they're verified.
                                  I don“t believe this.

                                  For me they are the rat tail of the industry.
                                  Comment
                                  • Casi
                                    SBR Wise Guy
                                    • 02-16-09
                                    • 506

                                    #18
                                    Too many european players do not know about shops like Pinny, or else all these shit books could close...
                                    Comment
                                    • Santo
                                      SBR MVP
                                      • 09-08-05
                                      • 2957

                                      #19
                                      Not really. Couldn't bet on (for e.g.) UK Horse Racing with Pinny, and whilst you could use Betfair, having so many different shops is the only way to get bets ahead of the market.
                                      Comment
                                      • the_fredrik
                                        SBR Hustler
                                        • 03-27-07
                                        • 72

                                        #20
                                        Just for the record, I have used IBAS once and they ruled in favor of me. As a result, the bookie paid me. (http://forum.sbrforum.com/players-ta...tml#post243211)

                                        I have just sent in my second case to IBAS, see http://forum.sbrforum.com/sportsbook...ookreview.html for details. (Canbet re-registred to IBAS - lucky me!)

                                        As for this case, I agree the most reasonable action for the bookie is to void the bet. But if they emailed before the start of the event saying: "These are the terms", it seems reasonable to me. Not worth getting too upset about.
                                        If the odds on the win was +130, you cannot convince me that the player betting +333 with a handicap of +1 didn't take a shot at the book. Nothing wrong with taking a shot, but I would have checked my email very carefully if I knew I am taking a shot.
                                        Comment
                                        • reno cool
                                          SBR MVP
                                          • 07-02-08
                                          • 3567

                                          #21
                                          They should pay him approximate proper odds, at the very least, and send the player an apology.
                                          what a joke.
                                          bird bird da bird's da word
                                          Comment
                                          • Santo
                                            SBR MVP
                                            • 09-08-05
                                            • 2957

                                            #22
                                            The fact that it was his first action with the book also makes it look more like a shot, and I doubt helps his case.

                                            Re: Canbet, they're under new ownership having just been sold by their former Australian owners... now with some Asian owner, so you may get lucky if they want good press.
                                            Comment
                                            • betpartners
                                              SBR High Roller
                                              • 02-15-09
                                              • 239

                                              #23
                                              Totesport A+ now i reckon
                                              Comment
                                              • Jamie_UK
                                                SBR MVP
                                                • 01-12-07
                                                • 1103

                                                #24
                                                Originally posted by Casi
                                                Too many european players do not know about shops like Pinny, or else all these shit books could close...
                                                God you are thick.

                                                You can often bet 30+ different markets on a "soccer game" with high st books, you are lucky to get more than 2 with pinny sometimes.

                                                I really think you should limit yourself to commenting on subjects where you have at least some knowledge.
                                                Comment
                                                • Jamie_UK
                                                  SBR MVP
                                                  • 01-12-07
                                                  • 1103

                                                  #25
                                                  I am 50/50 on this, The player was wrong for trying to take a shot, Tote is wrong for reversing the hc and IBAS is wrong for agreeing with tote.

                                                  It all started with a very cynical bet on a line that was so wrong it was 100% obvious. Once you put yourself in that situation, like after timing on live bets, you are at the mercy of people who hate players who take shots at them.

                                                  If that is the way the player wants to conduct his betting, then he should expect to get punished like this when he gets caught, bawwwwwwwwing about it on the internet afterwards is pointless.
                                                  Comment
                                                  • Casi
                                                    SBR Wise Guy
                                                    • 02-16-09
                                                    • 506

                                                    #26
                                                    Originally posted by Jamie_UK
                                                    God you are thick.

                                                    You can often bet 30+ different markets on a "soccer game" with high st books, you are lucky to get more than 2 with pinny sometimes.

                                                    I really think you should limit yourself to commenting on subjects where you have at least some knowledge.
                                                    It was ment as a funny comment, i know that you need more than Pinny lol...
                                                    aren“t you the clown that went on a rampage here regulary, being drunk 24/7 and posting the same shit over and over again?
                                                    You should be the first to keep your mouth shut british bulldog.
                                                    Comment
                                                    • wangpoker
                                                      SBR Rookie
                                                      • 12-24-06
                                                      • 49

                                                      #27
                                                      Originally posted by Santo
                                                      Re: Canbet, they're under new ownership having just been sold by their former Australian owners... now with some Asian owner, so you may get lucky if they want good press.

                                                      It's good news IMO since IAS can't keep it prosperous. Asian sportsbooks are very good. You can name them: sbobet, 12bet, fun88, 188bet, mansion88, bodog88 (bodog asia)... None is rogue or will fly in a night.
                                                      Comment
                                                      • pjesnik24
                                                        Restricted User
                                                        • 11-01-05
                                                        • 1286

                                                        #28
                                                        bodog88? how are they?
                                                        Comment
                                                        • wangpoker
                                                          SBR Rookie
                                                          • 12-24-06
                                                          • 49

                                                          #29
                                                          Originally posted by pjesnik24
                                                          bodog88? how are they?

                                                          It's bodog asia. google the lastest Calvin's interview.
                                                          The system is still improving...
                                                          Comment
                                                          • tacomax
                                                            SBR Hall of Famer
                                                            • 08-10-05
                                                            • 9619

                                                            #30
                                                            Originally posted by Casi
                                                            aren“t you the clown that went on a rampage here regulary, being drunk 24/7 and posting the same shit over and over again?
                                                            That was Bread.
                                                            Originally posted by pags11
                                                            SBR would never get rid of me...ever...
                                                            Originally posted by BuddyBear
                                                            I'd probably most likely chose Pags to jack off too.
                                                            Originally posted by curious
                                                            taco is not a troll, he is a bubonic plague bacteria.
                                                            Comment
                                                            • Bread
                                                              SBR Posting Legend
                                                              • 03-16-08
                                                              • 23726

                                                              #31
                                                              I quit drinking back in 1964.
                                                              Comment
                                                              • Jamie_UK
                                                                SBR MVP
                                                                • 01-12-07
                                                                • 1103

                                                                #32
                                                                Originally posted by Casi
                                                                It was ment as a funny comment, i know that you need more than Pinny lol...
                                                                aren“t you the clown that went on a rampage here *regulary, being drunk 24/7 and posting the same shit over and over again?
                                                                You should be the first to keep your mouth shut british bulldog.


                                                                *regularly

                                                                If you wish to attempt to post in my language, make an effort not to abuse it you illiterate mongrel.
                                                                Comment
                                                                • cinpls081
                                                                  SBR Wise Guy
                                                                  • 05-09-08
                                                                  • 655

                                                                  #33
                                                                  player knew what he was doing its wrong what he/she did. how much was the wager for??? I would bet this has happened before and he/she was warned. play by the rules and nothing will happen to you. Why not tell people to NOT bet these types of wagers. They exist almost daily yet time after time people try to take advantage and in the end they get slammed.
                                                                  Comment
                                                                  • arnie_marta
                                                                    SBR Hustler
                                                                    • 06-24-08
                                                                    • 73

                                                                    #34
                                                                    Originally posted by cinpls081
                                                                    player knew what he was doing its wrong what he/she did. how much was the wager for??? I would bet this has happened before and he/she was warned. play by the rules and nothing will happen to you. Why not tell people to NOT bet these types of wagers. They exist almost daily yet time after time people try to take advantage and in the end they get slammed.
                                                                    He played by the rules...

                                                                    The rules say that the bet should be void, but they change it completely, is totally different.
                                                                    Comment
                                                                    • althelegend
                                                                      SBR Wise Guy
                                                                      • 07-28-06
                                                                      • 596

                                                                      #35
                                                                      Originally posted by Wea
                                                                      Hi all.

                                                                      Just decided to come out in open...
                                                                      If anyone knows someone interested in taking a case like this to court I'm interested to hear what they have to say. Yes, the case is about me and yes the ruling semms to lack any logic.

                                                                      /Wea
                                                                      Should have taken this case to court in the first instance - and not to IBAS.
                                                                      Nowthat IBAS have ruled in the books favour, this seriously weakens any subsequent court action.
                                                                      Comment
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