More Cris Payout Silliness - IE Slow Paying LDO

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  • Thremp
    SBR MVP
    • 07-23-07
    • 2067

    #1
    More Cris Payout Silliness - IE Slow Paying LDO
    Apparently you can only have one withdrawal per week from the entire Cris Group. They just canceled one of mine and only processed one withdrawal. Seems like their draconian withdrawal policies now extend beyond exorbitant fees to holding my money hostage. This is asinine and needs to be rectified as there is no verbiage regarding this whatsoever.

    CS - Kattia: Sir there is a note in the account that your money was reimbursed in your account as you have another account with DSI and also made a request and you need to cancel one of the transactions.
    CS - Kattia: Sir both sportbook belong to the same group and there is only one method we use for those payouts, so you can request a payout every 7 days.
  • Thremp
    SBR MVP
    • 07-23-07
    • 2067

    #2
    I don't know if they are trying to insult me or are merely stupid. But I was just sent tracking numbers for both "withdrawals" one of which I have received. The other which has been in the system for a day longer but is still written as "Shipping Information Received".
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    • xyz
      SBR Wise Guy
      • 02-14-08
      • 521

      #3
      I had payouts from both Bookmaker and DSI last month, not in the same week. I was able to get the free payouts through checks. Did they stop offering that? How much did they charge you, Thremp? Thanks for the info.
      Comment
      • pokerplayer22
        SBR MVP
        • 05-09-09
        • 1207

        #4
        I havent played with Cris in years but if they are limiting customers even to one payout in an entire year, that is still better than sportbet who doesnt pay customers at all. I talked to a former employee and he said that they only issue payouts only after so many deposits are made each week. So if they dont get in new deposits, they dont issue any payouts. What a terrible way to do business. All you have to do is look at all of the bad reviews about sportbet over the past 5 or 6 years. How can that place stay in business.
        Comment
        • Thremp
          SBR MVP
          • 07-23-07
          • 2067

          #5
          Originally posted by xyz
          I had payouts from both Bookmaker and DSI last month, not in the same week. I was able to get the free payouts through checks. Did they stop offering that? How much did they charge you, Thremp? Thanks for the info.
          They still offer payouts via check. What they're trying to do is make it one payout per week for the entire group instead of per site. This is retarded. What if BetJamaica/Greek/Wagerstreet immediately instituted a policy that if you withdrew from one site, you couldn't withdraw from any of the others over the same period of time?
          Comment
          • Scorpion
            SBR Hall of Famer
            • 09-04-05
            • 7797

            #6
            Originally posted by xyz
            I had payouts from both Bookmaker and DSI last month, not in the same week. I was able to get the free payouts through checks. Did they stop offering that? How much did they charge you, Thremp? Thanks for the info.
            How did you get them for free?
            By Regular mail? if yes, how many days did it take?
            Comment
            • JoeVig
              SBR Wise Guy
              • 01-11-08
              • 772

              #7
              Where's the Cris customer support peeps to respond to this? They post here in the forum. I agree their quality is going down.
              Comment
              • Scorpion
                SBR Hall of Famer
                • 09-04-05
                • 7797

                #8
                Big holiday in the former soviet countries, today was the Victory day
                Maybe today they are closed mister
                Last edited by Scorpion; 05-11-09, 12:19 AM.
                Comment
                • xyz
                  SBR Wise Guy
                  • 02-14-08
                  • 521

                  #9
                  Originally posted by Scorpion
                  How did you get them for free?
                  By Regular mail? if yes, how many days did it take?
                  It was a check delivered by DHL. I got it one day after the request.
                  Comment
                  • FixedOdds
                    SBR Rookie
                    • 05-11-09
                    • 2

                    #10
                    I got an account with both Bookmaker and DSI and I actually have requested and received 2 simultaneous checks from them. It probably was a 1 person mistake. I had a bad experience with them once and after a few fruitless phone calls I finally reached this lady named Monica who solved my problem immediately (she is a manager I believe). It is pretty difficult to get her on the phone but I still have her email address, it is monica@betcris.com
                    I hope this helps you a bit.
                    Comment
                    • Thremp
                      SBR MVP
                      • 07-23-07
                      • 2067

                      #11
                      Interesting. There seems to be some sort of resolution brewing. Though I can't say this was a one person error in the slightest.
                      Comment
                      • Thremp
                        SBR MVP
                        • 07-23-07
                        • 2067

                        #12
                        Apparently I spoke too soon...
                        Comment
                        • Thremp
                          SBR MVP
                          • 07-23-07
                          • 2067

                          #13
                          I received a DSI and a Bookmaker withdrawal on the same day this week from same day withdrawals. So either they 1) Don't know WTF they're doing 2) Are very sneaky with their slow paying lies.
                          Comment
                          • Kindred
                            SBR MVP
                            • 09-09-08
                            • 2901

                            #14
                            DSI pays faster than most books, free via courier in a few days not bad. Never had to pay but never tried more than one a month.

                            too bad the lines aren't as soft as the poker room..

                            don't play at bookmaker, but that's bullshit not paying because you already withdrew at the sister book.
                            Comment
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