Skrill

[MacDox]

Hello , can anybody help me... I have a problem with skrill... I was sending money many times and everything will alright ... but one time I want to send money and I couldnt send them ... it says :we're unable to perfom the transaction.Please get in touch with us... I send them en email couple of time but they just answer me "We have received your inquiry and your case number is (#033..)" and thats it ... there is no other mail , there is no nothing... can someone help me please... p.s. SORRY on my bed english

[Mikica28]

Call them by phone.

[Optional]

Have you tried ringing them?

International	+44 203 308 2520 (rates depend on your provider)	Mon - Sun 09:00 - 18:00 GMT
United Kingdom	+44 203 308 2519	Mon - Sun 09:00 - 18:00 GMT
Germany	+49 302 2403 0293	Mon - Sun 09:00 - 18:00 GMT
Spain	+34 935 452 390	Mon - Sun 09:00 - 18:00 GMT
Italy	+39 064 523 6612	Mon - Sun 09:00 - 18:00 GMT
Poland	+48 221 288 257	Mon - Sun 09:00 - 18:00 GMT
France	+33 173 443 315	Mon - Sun 09:00 - 18:00 GMT
Russia	+7 495 249 5439	Mon - Sun 09:00 - 18:00 GMT
USA	+1 855 719 2087 (toll free within the USA)	Mon - Sun 24/7

[MacDox]

no I'm not call them.. I'am from Croatia .. but I will try that option

[Optional]

no I'm not call them.. I'am from Croatia .. but I will try that option

It is faster than email with them. They have a live chat too but if written English is poor then phone is the best way I think.

[MacDox]

Can you tell me where is that live chat because I cant find that ... or maybe you can post link... ty

[Optional]

Can you tell me where is that live chat because I cant find that ... or maybe you can post link... ty

Sorry, I cant find it either.

They must have discontinued it.

[slayer14]

They are slow replying to email can take up to 3 days

[MacDox]

I send them email 6.10.2015 but there is still no answer... then I send them another 2 email... but answer always is your problem is case number 424224 and thats it

[Hareeba!]

I send them email 6.10.2015 but there is still no answer... then I send them another 2 email... but answer always is your problem is case number 424224 and thats it

If, for any reason, they suspect you of money-laundering etc. and have filed a suspicious transaction report on you, then they are precluded by law from giving you any information.

Are you totally legit?
Have you 'phoned them? Why not?

[SBR Forum]

If, for any reason, they suspect you of money-laundering etc. and have filed a suspicious transaction report on you, then they are precluded by law from giving you any information.

Are you totally legit?
Have you 'phoned them? Why not?

Agree with Optional and Hareeba!, a phone call is the best option.