BetCRIS cancels $10k wager claiming "Line was up after shot made"

[aylos84]

Nets 91 @ Hawks 92. Nets ball 1:23 left.

I made a $10k wager on the Hawks @ -241 ($24100/$10000)


After the game I go to my account and see the money is not there. The following message was in my inbox:

The following wager has been voided:
Placed: Apr 22 2015 6:22PM
Nets vs Hawks - Game Winner
Reason: Line was up after shot made.
Win/Loss: 24100 / 10000

I see nothing in the rules of BetCRIS that gives them the right to cancel this bet. A bad line sure they can cancel but "in play wagering" surely means just that.

I would appreciate your opinions.

Thanks

[BigBlueNYG]

Unless you have a screenshot of when the bet was placed, it's going to be at the books discretion. That's the worst part sometimes of wagering offshore, your word against theirs. I find it hard to believe that the wager was accepted after the basket made though. Most of their live betting feeds are 10 seconds ahead of cable feed. This is just an attempt in my opinion of book taking shots at players. Good luck to you, but I figure you are gonna be unhappy with the results and what many on here will tell you

[rangerz2478]

Unless you have a screenshot of when the bet was placed, it's going to be at the books discretion. That's the worst part sometimes of wagering offshore, your word against theirs. I find it hard to believe that the wager was accepted after the basket made though. Most of their live betting feeds are 10 seconds ahead of cable feed. This is just an attempt in my opinion of book taking shots at players. Good luck to you, but I figure you are gonna be unhappy with the results and what many on here will tell you

He hasn't denied the bet was placed after the shot was made. It's pretty clear OP knows he made the bet after the fact. Really not the debate here.

[drjohn]

A bad line sure they can cancel

"Line was up after shot made." means "Bad line."

[Optional]

Nets 91 @ Hawks 92. Nets ball 1:23 left.

I made a $10k wager on the Hawks @ -241 ($24100/$10000)


After the game I go to my account and see the money is not there. The following message was in my inbox:

The following wager has been voided:
Placed: Apr 22 2015 6:22PM
Nets vs Hawks - Game Winner
Reason: Line was up after shot made.
Win/Loss: 24100 / 10000

I see nothing in the rules of BetCRIS that gives them the right to cancel this bet. A bad line sure they can cancel but "in play wagering" surely means just that.

I would appreciate your opinions.

Thanks

This is a fairly regular complaint from people live betting at a lot of books. Including the big UK ones.

I think most books audit bet times against their incident feed provider log after the event, not in real time.

[tomallen123]

And if the bet had lost, Betcris would have kept the money?

[Optional]

And if the bet had lost, Betcris would have kept the money?

People on the losing side should have had it cancelled too.

[mpaschal34]

People on the losing side should have had it cancelled too.

Doubt that happened though.

[Brooks]

something isnt jiving with the play by play. at 1:22 nets miss a 3 pointer, atlanta rebounds and gets fouled. unless betcris held the line up after the foul and the "shot" they mean is a foul shot which doesnt make sense. they got me for 500 last week when i got +3.5 when the line should have been 1.5 according to cris. live betting is a shell of its former self and is only going to get worse. bet365 would have given you adjusted odds. 5Dimes would have honored the bet, of course it only would have been for 500 and there lines arent going to be up after the shot is made so its irrelavent. the greek would have paid also but they wouldnt be happy about it and with their new juice i doubt you'll find anything worth betting there. intertops would have paid but they'd have a heart attack and limit you to 10 dollars in live betting. heritage would have been down or would have kept disallowing the bet so no worries there. pinnacle would have voided the bet because the player was in the danger zone.

[sweep]

Nets 91 @ Hawks 92. Nets ball 1:23 left.

I made a $10k wager on the Hawks @ -241 ($24100/$10000)


After the game I go to my account and see the money is not there. The following message was in my inbox:

The following wager has been voided:
Placed: Apr 22 2015 6:22PM
Nets vs Hawks - Game Winner
Reason: Line was up after shot made.
Win/Loss: 24100 / 10000

I see nothing in the rules of BetCRIS that gives them the right to cancel this bet. A bad line sure they can cancel but "in play wagering" surely means just that.

I would appreciate your opinions.

Thanks

Curious as to what your average "in play" wager is ?

[dirtdog52658]

Most of the deleted bets I see on live from Cris seem to be with less than 2 minutes to play. Players should try and bet earlier in the game or proceed with caution because the smallest thing can move the line 100 cents at that pt in the game and its this volatility that will make a bookmaker delete a bet.

Second this is not the first time you have complained about this, I remembered your post from last season where you hit a +2.5 +280 when it should of been just a moneyline with 14 seconds left. Either stop taking these shots or suck it up when they get deleted.

http://www.sportsbookreview.com/forum/sportsbooks-industry/2868123-does-betcris-have-right-cancel-bet.html#post21721145

[Optional]

Doubt that happened though.

Why would you doubt that?

Have you ever seen people complaining their losing side bets didn't get voided after seeing a thread like this about a winning bet cancel at DSI?

[capone1899]

Why would you doubt that?

Have you ever seen people complaining their losing side bets didn't get voided after seeing a thread like this about a winning bet cancel at DSI?

Players don't know if the other side was cancelled or not. I'd like to see proof from them.....at least a couple tickets...that the losing side was refunded also.

[Optional]

Players don't know if the other side was cancelled or not. I'd like to see proof from them.....at least a couple tickets...that the losing side was refunded also.

I get why people are suspicious of books only cancelling winners and not losers but before you start demanding proof of what they do with other peoples accounts don't you think it's fair that YOU should have some sort of evidence for your allegation?

Seriously, doesn't logic tell you that if your suspicions are right we would see people posting non-voided losing tickets all over the forums after one of these win bet void reports?

[wrongturn]

Living betting is naturally mistake prone by both sides because you have to make fast decisions. The reason that books can get away with is because players have no protection from law against this practice, and books behavior becomes "standard" or "normal" as review sites like this say.

I love live betting and made so many mistakes betting the wrong game, wrong side, wrong market (quarter vs half etc.), wrong amount (oops one trailing 0 too many) that I wanted to puke but never complained to books to cancel them, as if they will not laugh at me.

While I understand from books point of view, they don't want to suffer big loss from a single mistake, they at least should adopt a more reasonable approach to solve the disputes. One is to regrade using market price, in this case, maybe -200? Or even Pinnacle's practice sounds fair, that if player insists, give it to player but he has to go away.

[aylos84]

Well I spoke to the head guy at BetCRIS yesterday and was very impressed with their response. I could tell immediately from his tone he was a little uncomfortable about the situation. He told me that he cancelled the bets immediately but as he was doing this the Nets went immediately down the other end and made it a 1 point game again. Anyhow he decided to give me the $10k so in this situation BetCRIS have freerolled themselves.

If the bet would have lost I would have had the $24k back in my acct (I truly believe this would have been the case) and it won and I got my 10k anyway. I'm shipping the 10k to a children's charity in Beijing that I work with as I don't fully believe I am entitled to it anyway because if I got the $24k back in my acct I wouldn't be calling CRIS giving them their money back.

So I have to tip my hat to an A+ book. I don't know the name of the guy I spoke to yesterday but he seemed like a stand up guy.

[Optional]

Great news.

And a very nice gesture on your part.

[capone1899]

Seriously, doesn't logic tell you that if your suspicions are right we would see people posting non-voided losing tickets all over the forums after one of these win bet void reports?

Uh no. You think there's that many live bets...of people on this forum...that bet that exact line? You have to be kidding me.

Just one ticket showing they cancelled both sides would be sufficient . They bet went through and he won; I don't think thats too much to ask

[Optional]

Uh no. You think there's that many live bets...of people on this forum...that bet that exact line? You have to be kidding me.

Just one ticket showing they cancelled both sides would be sufficient . They bet went through and he won; I don't think thats too much to ask

You may be right about this particular bet, that no one was on the other side.

But from what Aylos has said about his discussion with BetCRIS the trader cancelled the bet very fast and maybe prematurely. Sounds like the decision was made and win or loss it was always going to be a void.

I'm not saying books don't err on the side that advantages them but if BetCRIS (and big books in general) actually did only cancel winners and not losers very often, they would have been caught out by now.

[relaaxx]

find this all hard to believe

[rangerz2478]

Well I spoke to the head guy at BetCRIS yesterday and was very impressed with their response. I could tell immediately from his tone he was a little uncomfortable about the situation. He told me that he cancelled the bets immediately but as he was doing this the Nets went immediately down the other end and made it a 1 point game again. Anyhow he decided to give me the $10k so in this situation BetCRIS have freerolled themselves.

If the bet would have lost I would have had the $24k back in my acct (I truly believe this would have been the case) and it won and I got my 10k anyway. I'm shipping the 10k to a children's charity in Beijing that I work with as I don't fully believe I am entitled to it anyway because if I got the $24k back in my acct I wouldn't be calling CRIS giving them their money back.

So I have to tip my hat to an A+ book. I don't know the name of the guy I spoke to yesterday but he seemed like a stand up guy.

WHAT?!? I cannot possible imagine they paid you out on this. What happened after the shot was made is irrelevant if they feel your 10k wager was placed after a make under 2 minutes. Very, very confusing.

[aylos84]

They're dealing this horribly and for a bettor feeling like you got freerolled sucks but a book freerolling itself is a real bad business model too. The past 2 days there have been multiple occasions in the past 2 minutes where they are leaving lines up after a timeout during the last 2 minutes of NBA playoff games where the value of even a miss and rebound and no score change is immense. Can somebody please tell these books that want to play hero ball and take $10k with 2 minutes or 1 minute to go before the game ends:

Rule #1 make sure you take your prices down when the timeout ends. Otherwise don't offer it. This isn't difficult like during the regular season where you might have 4 games ending at once. We're talking about one nba playoff game that will be the most important game CRIS is dealing within the whole website at that time. Your best trader should be offering it and just get one of the local guys to watch the feed and make sure you go up and down in time.

2 days ago they rolled out a software dealing continuous lines like pinnacle while the game is in progress so betting while the game is in progress is clearly now a part of their business model. Change of score is absolutely no reason to cancel a bet.

I'm not here to play nice with these books. Every time I bet they can use this information to improve their models and for sure pinny/ cris are smarter this season than last season. But if they want to take big bets late deal it properly or don't offer it at all.

[Art Vandeleigh]

something isnt jiving with the play by play. at 1:22 nets miss a 3 pointer, atlanta rebounds and gets fouled. unless betcris held the line up after the foul and the "shot" they mean is a foul shot which doesnt make sense. they got me for 500 last week when i got +3.5 when the line should have been 1.5 according to cris. live betting is a shell of its former self and is only going to get worse. bet365 would have given you adjusted odds. 5Dimes would have honored the bet, of course it only would have been for 500 and there lines arent going to be up after the shot is made so its irrelavent. the greek would have paid also but they wouldnt be happy about it and with their new juice i doubt you'll find anything worth betting there. intertops would have paid but they'd have a heart attack and limit you to 10 dollars in live betting. heritage would have been down or would have kept disallowing the bet so no worries there. pinnacle would have voided the bet because the player was in the danger zone.

I enjoyed this "live betting for dummies" (that's me) summary.

[On the come]

Players don't know if the other side was cancelled or not. I'd like to see proof from them.....at least a couple tickets...that the losing side was refunded also.

I have seen this same sentiment many times in other threads too. The problem with this theory is that you are assuming these bets are graded by hand, which isn't the case. Every bet is graded system wide through their wagering software, and wins and losses are graded in all accounts simultaneously and equally.