Added by SBR: GTbets has provided proof to SBRthat the player's losing deposit was refunded. Unfortunately, it may be a case that the deposit method was one the player does not have ownership of.
________________________
To update on a previous complaint, I made a deposit with GTBets and after a week was told they would refund my deposit amount as I had not sent in the requested paperwork yet .To cut to the chase on July 1st GTbets tells me they have refunded my deposit and it will take a couple weeks for the funds to appear on my CC. 2 weeks pass nothing, 3 weeks pass still nothing. I question them about it and they simply keep telling me to give it time. They keep telling me to check my account and call the bank to get it cleared up. I continually check my account online and call them several times a week all the way up to today and the bank has continously told me no one has requested such a transaction on my account to cancel the charges. Finally after a month I file a complain with SBR and SBR doesn't get anywhere and SBR simply tells me they will eventually pay me. At this point its obvious to me the funds were never refunded and GTBets is simply trying to continue buying themselves time. I finally get in contact with a manager at GTBets and he requests a copy of my CC statement to make sure the funds weren't refunded. I send in a copy of my CC statement with all the charges and it clearly shows up to date that I was never refunded the amount. Once the manager sees the statement proving him wrong once again I get the following message "Our broker has confirmed that the charges definitely have been credited to your depositing account. At this point in time, you must work with your bank, as our business relationship is over and we are no longer able to assist you any further. " They tell me they will no longer talk to me as this is no longer their issue. So basically they are telling me to talk to my bank about a transaction they never made to begin with.
Pathetic showing for a sportsbook that is rated B by SBR. Obviously the funds were never refunded to begin with and I would rather they openly tell me their not gonna pay me or completely ignore me, instead of lying about every little thing and continously trying to buy themselves time and hoping I would leave them alone. At this point it is obvious I will not be getting paid and would like to warn everyone else to stay away from them.
________________________
To update on a previous complaint, I made a deposit with GTBets and after a week was told they would refund my deposit amount as I had not sent in the requested paperwork yet .To cut to the chase on July 1st GTbets tells me they have refunded my deposit and it will take a couple weeks for the funds to appear on my CC. 2 weeks pass nothing, 3 weeks pass still nothing. I question them about it and they simply keep telling me to give it time. They keep telling me to check my account and call the bank to get it cleared up. I continually check my account online and call them several times a week all the way up to today and the bank has continously told me no one has requested such a transaction on my account to cancel the charges. Finally after a month I file a complain with SBR and SBR doesn't get anywhere and SBR simply tells me they will eventually pay me. At this point its obvious to me the funds were never refunded and GTBets is simply trying to continue buying themselves time. I finally get in contact with a manager at GTBets and he requests a copy of my CC statement to make sure the funds weren't refunded. I send in a copy of my CC statement with all the charges and it clearly shows up to date that I was never refunded the amount. Once the manager sees the statement proving him wrong once again I get the following message "Our broker has confirmed that the charges definitely have been credited to your depositing account. At this point in time, you must work with your bank, as our business relationship is over and we are no longer able to assist you any further. " They tell me they will no longer talk to me as this is no longer their issue. So basically they are telling me to talk to my bank about a transaction they never made to begin with.
Pathetic showing for a sportsbook that is rated B by SBR. Obviously the funds were never refunded to begin with and I would rather they openly tell me their not gonna pay me or completely ignore me, instead of lying about every little thing and continously trying to buy themselves time and hoping I would leave them alone. At this point it is obvious I will not be getting paid and would like to warn everyone else to stay away from them.
GT wants losers only, that's why my business was declined. So anyone playing there is a loser. However, CourtesyWipe will post soon defending this garbage book.
He opened his eyes.
