William Hill Refund

**Kopmeister** · 06-16-14, 05:08 PM

Bump

**chachi** · 06-16-14, 05:19 PM

so, you're an admitted gnome then ?

**SBR Forum** · 06-16-14, 05:59 PM

Hi Kop,

Thanks for writing.

You will have to produce the ID to verify your account, even if your intention is to immediately make a withdrawal. It is a standard request.

**Kopmeister** · 06-16-14, 07:16 PM

I don't understand why though, I just want my money back, the effort exact same amount. It makes no sense

**dontknowhowtobet** · 06-17-14, 12:37 AM

Originally posted by Kopmeister

Having made some money on WH, I went to do a withdrawal, then I get hit with this ID crap, I mean its not like I used a CC which requires the user to be 18 or above. Now I understand that ID is required i however do not feel comfortable with the company having passport, driving licence etc (regardless of size or reputation) so I though I may as well stop wasting time and ask for a refund because I really dont want to do the ID stuff. However they still ask for an ID for a refund! All I want is my original deposit back (not even a huge amount). Its not even like I've lost money, I am in profit. Its simple what I want yet they complicate it. So tell me guys am I screwed or is there a way to convince them or soothing?
Thanks

Welcome to the real world.
As soon as you deposit funds with a bookmaker, he has control over these funds.
He is not your friend and he is not there to smile at you and do what you want him to do.

Bookmakers are obliged to follow certain rules and regulations, which thankfully in most cases means they cannot run away with your money but on the other hand they cannot issue a withdrawal or even a refund without having certain documentation received from you first.

They say it's for "money laundering" purposes but honestly they do that because if you don't supply that information they might be able to hold those funds and not issue the funds back to you.

I think if you care about this amount of money (I'm not sure how much is it?) - then send them a scan of your ID and ask for the FULL withdrawal back, do not agree for them to keep your winnings!
If it's a very small amount (like $10) - if you worry too much about your privacy then just let it go ... but my suggestion is to get this money back regardless.

**jjgold** · 06-17-14, 08:08 AM

Send docs son

Make it easy on yourself

**dirtdog52658** · 06-17-14, 08:11 AM

Don't bother signing up to any other books because every single book out there at the bare minimum requires ID documentation. Some jurisdictions require by law that the book confirm Identity documents within the first two days of opening account because of underage gambling. Ladbrokes for example will shut down your account if they have not received these documents in the first two days until you get around to sending them.

**Kopmeister** · 06-17-14, 12:11 PM

I suppose I'll just gamble the money carelessly because I refuse to give any ID. Still can't believe they can't give a refund without any fuss. Ahh well thanks guys

**cmatuna** · 06-17-14, 09:10 PM

Every site does this bro. You would do too it if you ran one of these sites. All your id and stuff is out there for people to see NO matter what. You should know the rules and regulations and how they do the payouts before you come on the site. The site didnt ask you to play on it you went ahead yourself. But in all honesty i really wouldnt worry about it you should be playing and having fun.

**dontknowhowtobet** · 06-17-14, 10:08 PM

Originally posted by cmatuna

Every site does this bro. You would do too it if you ran one of these sites. All your id and stuff is out there for people to see NO matter what. You should know the rules and regulations and how they do the payouts before you come on the site. The site didnt ask you to play on it you went ahead yourself. But in all honesty i really wouldnt worry about it you should be playing and having fun.

With a small exception.
If you live in the UK, registered in the electoral vote, and have a credit-card registered in the same address - if you sign-up to most of the UK bookmakers they won't ask you for a thing.

**cmatuna** · 06-18-14, 07:27 AM

Wow! That's cool! We got it so tough in north america lol.

**dontknowhowtobet** · 06-18-14, 07:32 AM

Originally posted by cmatuna

Wow! That's cool! We got it so tough in north america lol.

I'm sorry you guys do ... I have registered with tons of bookmakers, deposited and made withdrawals and not a single document was required from me.

**cmatuna** · 06-18-14, 10:23 AM

Lol, that's nuts. Every site ive been on they ask for it. Takes a day or two but its alright.

**Kopmeister** · 06-18-14, 02:10 PM

I know I should have checked but in all seriousness I don't see why they can't do it. Just a refund that's all

**horja1** · 06-18-14, 02:27 PM

Originally posted by Kopmeister

I don't understand why though, I just want my money back, the effort exact same amount. It makes no sense

asking for a refund = withdrawal -> ID check

**Kopmeister** · 06-18-14, 05:03 PM

Boo for ID checks. Anyways if anything changes I guess I'll keep uiu all updated (if anyone cares)

**the_situation** · 06-18-14, 07:10 PM

Standard procedure for Euro books

**Kopmeister** · 06-19-14, 11:26 AM

They just closed the account. What happens to the money? Are they allowed to just keep the money?

**Kopmeister** · 06-19-14, 11:29 AM

Although I did just say something to my CC, they said would try to get the money back. Maybe they have and WH have closed the account. Just checked online and I havent been recredited it yet

**dance1959** · 06-19-14, 02:35 PM

They should keep money in my opinion if you dont want to show them documents.
Ill tell you why i think so.Because in my opinion you are possible gnome.

**superhans** · 06-20-14, 03:31 AM

Originally posted by Kopmeister

Although I did just say something to my CC, they said would try to get the money back. Maybe they have and WH have closed the account. Just checked online and I havent been recredited it yet

You know thats fraud right?

**Kopmeister** · 06-20-14, 11:26 AM

What is?