I'm an existing Ladbrokes customer and so far all my e-wallet withdrawal requests were processed exaclty 6 hours later upon request.However since they merged the their cashier system on Monday,they are unable to process a NETeller withdrawal although it has been more than 48 hours since i've requested this.Anyone having troubles with Ladbrokes regarding the withdrawals or it is me solely?
Ladbrokes Withrawal
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damascusSBR Rookie
- 05-01-14
- 6
#1Ladbrokes WithrawalTags: None -
betting-analystSBR Rookie
- 04-28-14
- 32
#2I suppose you have done the logical thing and contacted support?Comment -
davidchongSBR MVP
- 02-10-06
- 1806
#3they advise change in cashier, i am trying to deposit since 2 days and i cant.Comment -
diankrisSBR Rookie
- 09-30-13
- 25
#4I had same problem with you, I made a withdraw using neteller yesterday but till now it's still waiting on status, what wrong with them?
Comment -
kizito2000SBR Rookie
- 03-13-09
- 16
#6its more than 3 days now and ladbrokes have not processed my withdrawal,they keep on lying to me that my money will soon be in my skrill account.
ladbrokes is not reliable, i will never bet there again.Comment -
betting-analystSBR Rookie
- 04-28-14
- 32
#7I could give you a long list of what i consider to be bad at Ladbrokes but that wouldn´t be one of them, still,you are right, it´s not acceptable!Comment -
diankrisSBR Rookie
- 09-30-13
- 25
#8
coz their chat is always busy
and I can't chat to ask my problem with themComment -
betting-analystSBR Rookie
- 04-28-14
- 32
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kizito2000SBR Rookie
- 03-13-09
- 16
#10I just called them again and they told me they have a new system software and they can not be able to give me a specific time that the system would be working fully. a reliable bookie should be able to inform customers before hand.Comment -
diankrisSBR Rookie
- 09-30-13
- 25
#11I think so, but may be I'll be waiting first,
ThanksComment -
damascusSBR Rookie
- 05-01-14
- 6
#12Debbie: We are experiencing issues with our update from yesterday. I can see no other issues with your account that would prevent you withdrawing, so regrettably we will be unable to process this at this time I'm sincerely sorry for the inconvenience
Debbie: I do understand your frustration and I know this is inconvenient, I assure you this is the highest priority and we are working to resolve it as soon as possible
Debbie: I regret to inform that we have been experiencing a number of technical issues since recent updates and changes to our web site.
Debbie: This has effected some self management facilities, including viewing account history and processing withdrawals on some accounts.
Debbie: These issues have been flag
This is the automatic response given to me on chat upon asking for the status of withdrawal request.Last edited by damascus; 05-02-14, 09:03 AM.Comment -
diankrisSBR Rookie
- 09-30-13
- 25
#13what going on with ladbrokes?
why taking so long to resolved this issues?
really disappointed sportsbook with great name like ladbrokesComment -
chachiSBR MVP
- 02-16-07
- 4571
#14If you seriously think that Ladbrokes is a risk to your funds, and that a systems glitch is some sort of conspiracy, you should just give up betting onlineComment -
diankrisSBR Rookie
- 09-30-13
- 25
#15
And their support didn't do their job I think coz they never answer on chat support and didn't answer my email for that issuesComment -
ScottishSBR Wise Guy
- 12-21-10
- 588
#16Ladbrokes is a reliable company and won't steal your money, i'm 100% sure these technical issues are legitimate and will be fixed within a few days.Comment -
diankrisSBR Rookie
- 09-30-13
- 25
#17
but I hope they improve their support to handle costumer problem issues.Comment -
kizito2000SBR Rookie
- 03-13-09
- 16
#18I regret ever using ladbrokes,useless service. still waiting for my moneyComment -
jjgoldSBR Aristocracy
- 07-20-05
- 388189
#19plus its a massive company
What did they change??Comment -
diankrisSBR Rookie
- 09-30-13
- 25
#20still waiting too,
I had chat support last night.
They told me that my withdraw is approved, its strange for me because my withdraw status is waiting not approve like they said.And they ask me to email them screenshot of my account.
So I send email of that screenshot like they ask. and they will investigating this issues and call me for progress
But till now I did not recieve any progress or email to respond this issues, just one autorespond email for about 5 email I had send them for this problem issues.Comment -
damascusSBR Rookie
- 05-01-14
- 6
#21Cashier systems have been changed.They blame processor issues though.I expected some improvements over the e-wallet payments rather than such long delays.It has been some days and the glitch in their system still exists.They stopped answering queries for withdrawals,just copy and paste regular texts in chat.Comment -
kizito2000SBR Rookie
- 03-13-09
- 16
#22This is the 4th day and i am still waiting for my money from ladbrokes,I called them this morning and requested that my money should be returned back to my ladbrokes account and they did not do it.Comment -
damascusSBR Rookie
- 05-01-14
- 6
#23both my withdrawals to neteller from 29th April and 2nd May are waiting to be processed also.They simply can not find a solution.Comment -
diankrisSBR Rookie
- 09-30-13
- 25
#24Comment -
kizito2000SBR Rookie
- 03-13-09
- 16
#25are u using neteller or skrill?Comment -
jjgoldSBR Aristocracy
- 07-20-05
- 388189
#26when their system works like it usually does these books pay fast
Keep us updated and hopefully tech glitches doneComment -
damascusSBR Rookie
- 05-01-14
- 6
#27Nothing processed from my account thus far.
Comment -
kizito2000SBR Rookie
- 03-13-09
- 16
#28its getting to a week now and ladbrokes have not paid out my moneyComment -
diankrisSBR Rookie
- 09-30-13
- 25
#30why you not try to send them screenshot your waiting withdrawall to indocs@ladbrokes.com and care@ladbrokes like I did?Comment -
Hareeba!BARRELED IN @ SBR!
- 07-01-06
- 36915
#31use a Ladbrokes ATM card!Comment -
damascusSBR Rookie
- 05-01-14
- 6
#32this is an option of ladbrokes.com.au rather than ladbrokes.com
My withdrawals were completed.But now i am having troubles in exchange side of the website as it is not allowing me to transfer funds using exchange wallet.The withdrawal is permitted also from that wallet.But they say there is no issue at all???????????Comment -
Hareeba!BARRELED IN @ SBR!
- 07-01-06
- 36915
#33this is an option of ladbrokes.com.au rather than ladbrokes.com
My withdrawals were completed.But now i am having troubles in exchange side of the website as it is not allowing me to transfer funds using exchange wallet.The withdrawal is permitted also from that wallet.But they say there is no issue at all???????????
That's rather surprising. Especially as the TV ad running in Australia appears to be set in an English pub and the voices are all Pommie, I thought they were just using the same one as would have been run in England.Comment -
kizito2000SBR Rookie
- 03-13-09
- 16
#34my money has been paid out yesterdayComment
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