A conversation I had with Betphoenix.com

**turnip** · 03-13-09, 12:46 PM

Sylvia: Thanks for visiting our website. It\'s our pleasure to assist you.
Rickey: hello, could you please close this account and delete it?
Sylvia: account number please?
Rickey: *******
Rickey: hello?
Sylvia: yes
Sylvia: why do you want to close this account?
Rickey: your live casino owes me $10.00 and my repeated attempts to get this measly $10.00 have been ignored, so **** it. There's 100's of Sportsbooks out there that are willing to conduct business with with me.\
Rickey: hello?
Sylvia: just a second please
Sylvia: you can send and email to livegames@betphoenix.com
Rickey: I've done that twice and you guys, yesterday, did that,
Rickey: close my account now.
Sylvia: ok
Rickey: Thank ****ing god I didn't make a deposit with you guys considering how you conduct business....
Rickey: I'll be going to SBR and telling them my story and maybe they'll knock you down to a C or something.
Rickey: ****ing bullshit, 4 ****ing emails to you guys over ten ****ing dollars and still nothing, on a ****ing roulette spin that you guys admitted to marking wrong.
Sylvia: one moment, please
Rickey: sure.
Rickey: sorry, i'm a little pissed off.
Sylvia: This is Fred davis, I am the sales manager here
Rickey: ok
Rickey: hello fred
Sylvia: First I would appreciate if you tone down your language I understand you are upset, but there is no need for the language
Sylvia: Hello Rick
Rickey: i was just typing, didn't look at the screen, thought it would be censored out. so, sorry
Sylvia: ok
Sylvia: I see that there are no funds in your CB account, at the moment
Sylvia: it appears that you played and lost, is that correct
Sylvia: ?
Rickey: yeah, i signed up because i saw the promotion for your live casino (roulette) for the free $50.00 play with a 50 times rollover, max 100 payout. i'm getting tired of my current book and thought it wouldn't do any harm to sign up with up guys. well, on the roulette you guys marked 8 when it was 18, you reviwed the tape and saw that you made a mistake and gave me my wager back. but i won the bet, you guys didn't give me my winnings.
Sylvia: Lets do this, my ext is ****
Sylvia: Give me till tomorrow....
Sylvia: to talk to the casino manager
Sylvia: and see what I can do
Rickey: ok, not a big deal but everyone at SBR raves about this place...
Rickey: i'd just like to have what i won.
Sylvia: please get in touch with me after 11am eastern
Rickey: ok thanks.

All this over a roulette spin that they marked wrong.

Talked to them on Wednesday over this, talked to them on Thursday over this and finally talked to them today. 5 emails to them in total and 3 conversations with their "live talk" over $10.00.

and it's not even the $10.00. it's the principle of the whole thing. They ****ed up and won't give me my winnings.

I hear you bro. Once I ate at Burger King, and they shorted me $10 in change. I had to wait on the manager to sort things out. I was so ****ing pissed, while I was waiting, I made a thread about it on FastFoodReview dot com.

**big joe 1212** · 03-13-09, 02:55 PM

**BouncedCheck** · 03-13-09, 10:12 PM

I needed a good laugh right about now! Perfect timing.

**sofun** · 03-14-09, 12:07 AM

Why the FF****CK betpheonix have so many manger????
every employees there is a manager???
can't believe that

**InTheHole** · 03-14-09, 12:30 AM

$50.00 play with a 50 times rollover, max 100 payout.

**j0hnnyv** · 03-14-09, 10:38 PM

unreal

**DeluxeLiner** · 03-14-09, 10:54 PM

Originally posted by InTheHole

$50.00 play with a 50 times rollover, max 100 payout.

lol

**Peep** · 03-15-09, 12:18 AM

Another customer who got something for nothing, and got unhappy from it.

"Beware of Greeks bearing gifts".

**Halifax** · 03-15-09, 04:08 AM

Originally posted by Give It Away

All this over a roulette spin that they marked wrong.

Talked to them on Wednesday over this, talked to them on Thursday over this and finally talked to them today. 5 emails to them in total and 3 conversations with their "live talk" over $10.00.

and it's not even the $10.00. it's the principle of the whole thing. They ****ed up and won't give me my winnings.

Seeing as how you're whining this much over $10 that may or may not be owed to you, I took the liberty to make a few phone calls ... rumour has it there are a dozen empty beer cans over by Holland College, and some empty pop cans behind Blanchard Hall ... if you get on your bicycle ASAP, you can get them before the hobos wake up and find them.

.

**tacomax** · 03-15-09, 04:44 AM

Originally posted by Halifax

Seeing as how you're whining this much over $10 that may or may not be owed to you, I took the liberty to make a few phone calls ... rumour has it there are a dozen empty beer cans over by Holland College, and some empty pop cans behind Blanchard Hall ... if you get on your bicycle ASAP, you can get them before the hobos wake up and find them..

Good point.

However, if this thread is worth anything less than $100 to you then not only are you are a fukkin' cheap arse but a fukkin' cheap arse hypocrite.

But let's not forget the time you started a thread about a $5 charge - that's right, 5 fukkin' dollars. Rumour has it there are a dozen empty beer cans over by Holland College, and some empty pop cans behind Blanchard Hall - if you get on your bicycle ASAP, you can get them before the hobos wake up and find them. Best of luck, Halifax.

SBR Forum - Sports Betting Talk - Sportsbook Review Forum

http://forum.sbrforum.com/sportsbooks-industry/140045-canbet-now-charging-5-per-month-inactive-accounts.html

Sports betting and handicapping forum: discuss picks, odds, and predictions for upcoming games and results on latest bets.

**Halifax** · 03-15-09, 12:27 PM

Originally posted by tacomax

Good point.

However, if this thread is worth anything less than $100 to you then not only are you are a fukkin' cheap arse but a fukkin' cheap arse hypocrite.

But let's not forget the time you started a thread about a $5 charge - that's right, 5 fukkin' dollars. Rumour has it there are a dozen empty beer cans over by Holland College, and some empty pop cans behind Blanchard Hall - if you get on your bicycle ASAP, you can get them before the hobos wake up and find them. Best of luck, Halifax.

http://forum.sbrforum.com/sportsbook...-accounts.html

Haha ... that Canbet thread was about $50 American dollars ($5/month x 10), not $5, I'll have you know.

Besides, (1) I wasn't whining about it and/or begging for my money back, just pointing out the change in Canbet policy, and (2) it wasn't my account anyway, it was happening to a friend of mine, so I personally didn't really give a shit one way or the other.

**Trident** · 03-15-09, 12:41 PM

Have you tried contacting shantystar to get a experts opinion on how to bitch about something free.