Two months ago I opened the account in Mobibet, got bonus Betbrain 200 euro deposit + 300 euro bonus, and I bet only on top football leagues.
One week ago I ordered the payment 1631 euro, every day they promised me to pay, but today I got a letter that my account is blocked and my winning is confiscated excluding deposit. The invented reason is that I broke bet rules, however I have the whole history of my bets. Almost all bets were 50 euro, 2 bets 100 euro and one was 200 euro.
In their terms and conditions there is new point that it is not allowed to make bets more than 50% of bonus amount...but this point was not there when I was registered and accepted their terms and conditions (I have printscreen)
Now it looks that I broke the rules that were changing during the game. And these rules were not there from the beginning.
One week ago I ordered the payment 1631 euro, every day they promised me to pay, but today I got a letter that my account is blocked and my winning is confiscated excluding deposit. The invented reason is that I broke bet rules, however I have the whole history of my bets. Almost all bets were 50 euro, 2 bets 100 euro and one was 200 euro.
In their terms and conditions there is new point that it is not allowed to make bets more than 50% of bonus amount...but this point was not there when I was registered and accepted their terms and conditions (I have printscreen)
Now it looks that I broke the rules that were changing during the game. And these rules were not there from the beginning.