Jazz is Slow Paying me

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  • boxcar
    SBR Rookie
    • 03-05-08
    • 31

    #1
    Jazz is Slow Paying me
    Just to let all the Jazz lovers know, I've been trying to get paid from there for almost two months now, and haven't seen a dime. I requested a $3K wire transfer, after about 3 weeks they told me wire transfers are slow right now, I should do ACH and it would only take a few days. That was about 4 weeks ago, still nothing. They've deducted from my account, of course, but I haven't seen a dime in my bank account.

    All they're telling me is that I'm on a list of people they're having trouble getting the transactions done by the processor. I got paid similar amounts by Bookmaker, Greek, and Matchbook in less than a week. Jazz - - prepare for a two month ordeal. Unfortunately I still have more money in there I need to get out. Not good.
  • SBR Lou
    BARRELED IN @ SBR!
    • 08-02-07
    • 37863

    #2
    Boxcar,

    Have you submit a complaint form? I was working on two guys from LooseLines with similar cases, one was paid this week and the other is pending.

    I would be happy to speak with Jazz mgmt on your behalf.
    Comment
    • Justin7
      SBR Hall of Famer
      • 07-31-06
      • 8577

      #3
      My last payout from Jazz (ABC) took under 2 weeks for a bankwire.

      Will they offer you other methods?
      Comment
      • boxcar
        SBR Rookie
        • 03-05-08
        • 31

        #4
        Well as I said I started with bankwire, then they said to try ACH. Last time I talked to someone he mentioned MoneyGram, etc, but those are only $500 at a time. Don't know if I have to take that route, I'd rather not, do you have other suggestions?
        Comment
        • michael777
          SBR MVP
          • 09-20-05
          • 1936

          #5
          boxcar,thanks for your post,i am in a similar situation with jazz,today is 15 days waiting for a $3,000 ach and still nothing,they are giving me the same processor story on the phone and they never,i mean never respond to emails,i also have a lot of money still in my account with them
          Comment
          • Peep
            SBR MVP
            • 06-23-08
            • 2295

            #6
            No, that is not good.

            Thanks for the post.
            Comment
            • SBR Lou
              BARRELED IN @ SBR!
              • 08-02-07
              • 37863

              #7
              Anyone that hasn't yet already, I would urge you to submit a complaint form.
              Comment
              • michael777
                SBR MVP
                • 09-20-05
                • 1936

                #8
                thanks lou,i am going to do that,what upsets me the most is how they do not respond to emails and give no satisfaction on the phone
                Comment
                • boxcar
                  SBR Rookie
                  • 03-05-08
                  • 31

                  #9
                  CrazyLou, just submitted a complaint, thanks a lot for any help you can give me.
                  Comment
                  • Peep
                    SBR MVP
                    • 06-23-08
                    • 2295

                    #10
                    I just got a 20% bonus offer from them, which is somewhat uncharacteristic of this group. I don't remember them offering that high a bonus before.

                    I donno, just information.

                    Thank you for signing up with Jazz Casino & Sports Book!!!
                    MARCH MADNESS IS HERE!!!
                    We can offer you 20% CASH on your deposit of $100 or more and we will reimburse the fees and award the bonus on a deposit of $300 or more!!!
                    PLUS if you deposit before March 19th, for MARCH MADNESS we are now offering an additional 10% Free Future Bet for the NCAA Championship!!!
                    There are a number of different ways to deposit funds including Western Union, Money Gram and many different ways to use your Credit Card.
                    We can provide same day payouts via MoneyGram and Western Union five days a week and of course 24/7 wagering service.
                    Thank You again for signing up with our service and if you have any further questions please feel free to go to our website WWW.JAZZSPORTS.COM or call our friendly Customer Service Department at 888-632-8890.
                    Good Luck to You!!!
                    Customer Service Department
                    Jazz Casino & Sportsbook
                    DPT Sports Group
                    888-632-8890
                    Comment
                    • xyz
                      SBR Wise Guy
                      • 02-14-08
                      • 521

                      #11
                      I have been exploring various ways to get my money out of Jazz family of books. Their site states that they do book to book transfers to Cris/Bookmaker. That would be ideal if they don't have the requirement that they only pay out in the same way that the money came in. Meaning you must have deposited using book to book transfer in order to get pay out using book to book transfer. The **/** payouts exceed 10% in fees. Maximum $500 for ** and $900 for **. I was also told that Looselines would soon merged into Jazzsports. But they all have the same payout policies.
                      Comment
                      • HedgeHog
                        SBR Posting Legend
                        • 09-11-07
                        • 10128

                        #12
                        Originally posted by xyz
                        I have been exploring various ways to get my money out of Jazz family of books. Their site states that they do book to book transfers to Cris/Bookmaker. That would be ideal if they don't have the requirement that they only pay out in the same way that the money came in. Meaning you must have deposited using book to book transfer in order to get pay out using book to book transfer. The **/** payouts exceed 10% in fees. Maximum $500 for ** and $900 for **. I was also told that Looselines would soon merged into Jazzsports. But they all have the same payout policies.
                        I'm in the same boat with LooseLines. Same day ** payouts, $900 max with $92 fees--disgusting. Especially so when I have many other outs, including the Cris family--which they should transfer to. US clients are getting fukked at will, IMO.
                        Comment
                        • Casi
                          SBR Wise Guy
                          • 02-16-09
                          • 506

                          #13
                          They take Neteller deposits but do not pay out via the same method...and i was told i can only transfer to CRIS. What´s up with that, they could at least transfer to other solid books...
                          Jazz is now a C.
                          Comment
                          • lookinforaction
                            SBR Rookie
                            • 09-12-08
                            • 27

                            #14
                            Any updates??

                            Looking to make a deposit here but the fact they only offer ** and ** for customers is a bit strange. Fees are exorbitant as well!!

                            Why no cheques?
                            Comment
                            • xyz
                              SBR Wise Guy
                              • 02-14-08
                              • 521

                              #15
                              I got my balance out of Looselines (part of Jazz) using **. I paid $92 in fees. The ** arrived the same day as the request.
                              Comment
                              • JELLYBEAN
                                SBR Sharp
                                • 01-14-07
                                • 303

                                #16
                                Jazz is having issues. It's a well know fact down in CR.

                                Don't shoot the messenger.


                                take care
                                Comment
                                • michael777
                                  SBR MVP
                                  • 09-20-05
                                  • 1936

                                  #17
                                  what kind of issues?
                                  Comment
                                  • boxcar
                                    SBR Rookie
                                    • 03-05-08
                                    • 31

                                    #18
                                    Issues like not getting paid. I'm still waiting for my 6K, haven't seen a dime even tho SBR has been helpful in bugging them about it. Not good.
                                    Comment
                                    • DIF
                                      Restricted User
                                      • 08-30-05
                                      • 648

                                      #19
                                      A downgrade seems on it place.

                                      Thanks for the posts. Hope you recieve your money soon.
                                      Comment
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