Canbet Sportsbook payout issues update - Canbet Director comments..

[shari91]

Putting this in here in case we need it later and I can't find it again... Canbet was using the whole "technical issues" excuse as far back as August all while continuing to offer big bonuses and collect deposits. Although since this poster said they're still using the tech issues line, it sounds like the same excuses started even earlier than that. At least SIX MONTHS of tech issues for a company that could somehow still collect deposits and payout a few people smaller amounts? And for a company that claims to be a tech leader in the gaming industry?! I wonder if the GC would finally admit they stuffed up by believing their bs excuses if they knew IGAS had been singing the same tune for months before this.

http://forum.sbrforum.com/sportsbooks-industry/2513290-canbet-very-slow-pay-quick-limit.html

[shari91]

Going to keep dumping stuff in here as I find it so it's all in one place. Hope you're enjoying this Peter.


If they were having so many issues with their glitchy system, why would they choose to payout a 4k withdrawal over several smaller payments instead of just paying him the total amount the first time the system worked again? We also need to find the last time someone reported receiving an email offering them a bonus so when I contact the lawyer I can show they were running a Ponzi scheme and still trying to collect money well after they knew they couldn't pay people out. Not only did they have all the player accounts to pay but their affiliates through their Commission King site got stiffed too. I can only imagine how much they robbed from people in total.

[shari91]

Thanks shari91 for your help.
I think one cash crop should be created (with super vision of SBR) to advance to the court in order to not allow these thieves continue to do this kind of schemes, as if nothing happened.
I want justice, i deposited in canbet in November, was robbed. I have e-mails encouraging me to deposit.

sorry bad english

Hi Fred - What was the date of the last email you received from them encouraging you to deposit?

[steve1845]

I have an email from them from 23rd October offering £500 bonus. That's the most recent I have not sure if there were any afterwards that I deleted. Not sure if that helps you at all.

[hristo1971]

- first wave of big bonuses came during Easter, "Easter celebrations (LIKE A BOSS) 100% DEPOSIT BONUS UP TO £500*" - 27 Mar 2013
- second wave came on April 24 when they had a combined offer 20% up to £200 + 100% up to £300
- then they slowpaid (1 month or so after withdrawal request)
- after a while on July 24 they offered no deposit bonus of 25, sayins sorry for previous slowpay and promising it won't happen again since "new procedures are being put in place"
- then on October 3rd they "would like to offer all qualifying players a chance to double up their bankroll with an exclusive 100% deposit bonus up to £500/€550/$750" - and during last autumn they had a very aggresive bonus policy, with new offer coming every week - I guess they had already planned in detail everything by that time

[shari91]

I agree with what you are saying, however when speaking to the Gambling Commission they informed me that auditors had confirmed that there is money in accounts to pay all customers, the people who have done the audit are 'independent' ,which as I suggested to them means they could be on the take as well, however someone has got to take the hit some where, either the Auditors who submitted the audit to the Gambling commission showing proof of funds are lying and thus would be in deep s*** or the audit was correct at the time and all the money has now mysteriously disappeared, either way this is not a simple liquidation and has to be fraudulent.

Just going back to this for a sec, in the email Tom received yesterday, the GC stated they received a report from the "Group Auditor" dated Jan 24 that they had enough money to cover their debts. And yet IGAS went into receivership a week later. Either that was the world's most idiotic auditor, he/she was dodgy, IGAS ran off with the cash in those 7 days or what I'm now wondering: Was Canbet's auditor Declan McGrath who happens to be a Chartered Accountant? The GC never said he was independent... they called him a "group auditor or he may even have been technically if he was only a IGAS employee and not one of Canbet. I wonder if the GC would release that report considering their hands are very bloody especially now that we know IGAS was using the same excuses for at least 6 months and yet the GC still didn't step in at all. The assurances from these so called auditors is what stopped many people from going to court sooner.

[ATTACH]65360[/ATTACH]

Got this reply from gambling commission via email.

[ATTACH]65362[/ATTACH]

2nd part of email

[shari91]

I have an email from them from 23rd October offering £500 bonus. That's the most recent I have not sure if there were any afterwards that I deleted. Not sure if that helps you at all.

- first wave of big bonuses came during Easter, "Easter celebrations (LIKE A BOSS) 100% DEPOSIT BONUS UP TO £500*" - 27 Mar 2013
- second wave came on April 24 when they had a combined offer 20% up to £200 + 100% up to £300
- then they slowpaid (1 month or so after withdrawal request)
- after a while on July 24 they offered no deposit bonus of 25, sayins sorry for previous slowpay and promising it won't happen again since "new procedures are being put in place"
- then on October 3rd they "would like to offer all qualifying players a chance to double up their bankroll with an exclusive 100% deposit bonus up to £500/€550/$750" - and during last autumn they had a very aggresive bonus policy, with new offer coming every week - I guess they had already planned in detail everything by that time

[ATTACH]65398[/ATTACH]

YES!! Thanks guys! All of this info helps a tonne. From your email hristo we now have proof that they were using the computer glitch excuse back in JULY and also promised to put new procedures in place, blah blah blah. Exact same crap they said this time. It's just sickening. We just have to piece the puzzle together with all the bits of info we can find so that when it's presented all at once it's without question that these guys are "allegedly" crooks who knew what they were doing.

[onemoregoal]

This is pretty cool, good luck guys......

[oxo]

I have an email from them from 23rd October offering £500 bonus. That's the most recent I have not sure if there were any afterwards that I deleted. Not sure if that helps you at all.

I,ve recoverd all of my deleted emails & last one I got was 16th october.

[steve1845]

Here it is. I've many before that also.

By the way I didn't take these bonuses so they don't owe me but I know people they owe thousands to so hope I can help in a small way.

[simply]

Regarding this, all of sites from this list of serviced sites was on IGAS site also, and there are also was one more site , and you all guys can easy guess who missing.

[simply]

I don't have enough words to express gratitude to shari91. Mate if you can do something with your lawyer and go to court I can say I will donate you some money, and also you already deserved some kind of compensation for your great job.
Heraldpost didn't respond me anything so it seems they are not interested in our story.
One more thing, Canbet updated their:
General Terms & Conditions on 15th November, 2013
General Betting Rules on October 1st, 2013
Rules of Play on 15th November, 2013
Privacy Policy on 28th November 2013

I didn't receive any email about changing all of this rules , to see if I accept those changes or not. Does anyone know where we can find what they changed, maybe GC have this info?

[dirtdog52658]

Wow Bonus email from Oct 23rd thats the first time I've seen one that late into the year. This thread was started 8 days later and was well into the Canbet slow paying process that most of us had been dealing with. Bunch of Scum Artists.

[Sensible1]

Thanks Shari91, you've put such a lot of work into this. How we'll put it to good use I'm not sure.

[simply]

It seems that they sent new bonus offer to all people(or big number of them) who lost their money in initial offer. they claim that was a technical error(because they give us to much bonuses), but who composed and sent this mails with promotion, what a liars . Everything was good planned ,to pick up as much as possible money from players, and then to stop betting and disappear with our money. But if they think that I will ever give up, I will prove that they wrong. I promise that they will regret on some way for doing this.
Edit: This bastard deactivated his FB account, but we will find you, you cant hide for your whole life.

[GuybrushT]

Edit: This bastard deactivated his FB account, but we will find you, you cant hide for your whole life.

Is it possible that we have all the needed evidence that they stole us our money INTENTIONALLY (now is 100% clear is not a problem of insolvency, but a PLANNED THEFT!) and we know WHO stole us our money, and we cannot do nothing? NOTHING? In what world do we live?! Is paying a visit to the bastards with a baseball bat the only available option? Ok, is better then nothing, but seeking justice LEGALLY is out of question here? IBAS said "who cares", GC said "who cares"...which is the next institution that will not care? Police? Some tribunal?

If we don't get any answer in the next days, if we don't make any step forward...I will start to freak out...to much of my life savings are in the hands of those thiefs...too many unjustice...and not so many strength in me to resist that anymore

[benashey79]

Again, excellent work by shari91, everyone owes you big time.
I honestly can't believe they were still offering bonuses, of that size up until oct 23rd, what t****.
Shari91, did you receive the call you were waiting on?
May I suggest this for when you speak to your lawyer, we either get a fund going to pay the legal fees or if people would be interested and the lawyer would be happy to work on this basis then they could take a cut of any money recovered, say 5% - 10%, just suggestion as I assume people may not have or want to lose any more money chasing this debt.

[simply]

Also just found this

http://www.igasgroup.com/iasiaracingcomingsoon.html

They are in receivership, but they will release new betting site which looks like Canbet, what a f@ck?

[CunningStutns]

Also just found this

http://www.igasgroup.com/iasiaracingcomingsoon.html

They are in receivership, but they will release new betting site which looks like Canbet, what a f@ck?

Is it at all possible that this is the state of the art sportsbook they talked about? Surely they can't just open an identical website, carry on trading and not pay us! In what reality would that be allowed.

[simply]

It seems that this is site only for horse racing, and don't looks like state of art. very confused.

[TheGuesser]

Great job Shari. So an Australian license is as worthless as a British License which is as worthless as an Antiguan License is as worthless as whatever they issue in Costa Rica is as worthless as whatever the issue in Cypress, etc., etc? Is there ANY Jurisdiction issued License that actually protects any players?

[shari91]

Great job Shari. So an Australian license is as worthless as a British License which is as worthless as an Antiguan License is as worthless as whatever they issue in Costa Rica is as worthless as whatever the issue in Cypress, etc., etc? Is there ANY Jurisdiction issued License that actually protects any players?

Australian licenses do (although as we learned with SportsAlive it only takes one lazy state regulatory body to sneak past that). The thing with these guys though is that they didn't have an Aussie license, just a UK one. Oh and apparently one from the Phillipines. They ran the book from here but didn't fall under any Aussie gaming regulation which is why these posters are stuck right now. Up until this whole fiasco I would've questioned why IGAS didn't just get an Aus license since they operated from here and had nothing more than a PO Box set up in the UK. But that's because I had been under the wrong assumption that the UK requires books to maintain segregated funds like Aussie books do. Turns out they don't (although I think I remember reading in here that might change soon) so it makes perfect sense why they wanted to stay as far away from Aussie regulators as possible. Smart of them but horrible for these guys because the UK GC is worthless.

[benashey79]

Australian licenses do (although as we learned with SportsAlive it only takes one lazy state regulatory body to sneak past that). The thing with these guys though is that they didn't have an Aussie license, just a UK one. Oh and apparently one from the Phillipines. They ran the book from here but didn't fall under any Aussie gaming regulation which is why these posters are stuck right now. Up until this whole fiasco I would've questioned why IGAS didn't just get an Aus license since they operated from here and had nothing more than a PO Box set up in the UK. But that's because I had been under the wrong assumption that the UK requires books to maintain segregated funds like Aussie books do. Turns out they don't (although I think I remember reading in here that might change soon) so it makes perfect sense why they wanted to stay as far away from Aussie regulators as possible. Smart of them but horrible for these guys because the UK GC is worthless.

You're right, I think everyone is pretty screwed in terms of the way they set the buisness up so people had no protection from the GC and don't see anyone getting money back that way but IGAS *still fall under Australian laws and surely can be prosecuted for acting in the way they have. In the UK when a company goes bankrupt the creditors are made aware of this, of which indirectly everyone is here and have the chance to challenge the bankruptcy to get their money back. The money that IGAS has taken has gone somewhere so it is just a case of finding it, which will take perhaps a forensic audit done by an Australian Government body if Fraud is suspected. I guess it has gone under the radar though of any such people as no one has reported it, I am only guessing here but is anyone on this Forum from Australia who has lost money or have they been paid out because they didn't want anyone who was a Aussie resident kicking up a fuss, it is a lot easier to scam people who are thousands of miles away than on your front door.*
I'll contact these guys tomorrow to see if they can give any advice*

https://www.scamwatch.gov.au/content/index.phtml/itemId/694011

And also email a lawyer in Perth I had spoken to about enforcing my CCJ in Australia, which can be done but he wanted $400 aud just to have a consolation and that's before the costs of chasing it so at the time didn't pursue however the case has escalated quite dramatically since the last time I spoke to him so he may be more interested in taking it on.*

[Krashman]

Thanks Shari for all the work you've put into this, I really appreciate it!

I'm amazed at what you have uncovered so far. Great work!

I agree with the suggestion above that if we get enough evidence of fraud and want to go with a lawyer, we could do so on a contingency basis and I'd be willing to pay a chunk of any recovered funds toward the fee.

I think before doing that we should see if the police in Australia would be interested in laying charges.

[shari91]

Putting this in so we don't lose it and we can check for updates - Going back to what I was asking last night about who was this auditor, was it actually just someone from IGAS since the GC never claimed they were independent... it seems someone else is wondering the same thing and has already made a FOI request for these docs from the GC. Unfortunately it looks like we may have to wait a couple of more weeks for a response but at least David Smith (is he someone in here?) thankfully already got the ball rolling. It'll be interesting to see what those docs say.

https://www.whatdotheyknow.com/request/correspondence_between_the_gc_an

[muffins]

Peter Lord is a prominent racehorse owner. Given his actions here, lodge complaint with racing Vic and racing NSW integrity services suggesting he is not a fit and proper person to be a registered racehorse owner and should be warned off Australian racecourses.

[shari91]

Peter Lord is a prominent racehorse owner. Given his actions here, lodge complaint with racing Vic and racing NSW integrity services suggesting he is not a fit and proper person to be a registered racehorse owner and should be warned off Australian racecourses.

GREAT IDEA!!! I'll contact them in the morning to see what they have to say. It finally dawned on me earlier why there was something familiar with this guy... I remember emailing Ch 7 back when his daughter died because I couldn't believe how they had invaded their family's privacy. The pic of the accident on the news broke my heart and I was shocked they'd treat the family this way after losing a child. That story was everywhere because people were appalled. I remember being so happy when I heard they'd won a settlement from Seven and yet now look what this guy's up to. It seems a bit sick to even ask the question but I wonder if Ch 7 and WIN would be interested in knowing what happened with Canbet due to this angle. This guy got a lot of press and public sympathy when he ran Unusual Suspect in the Cup again a few months after losing his daughter. Fast forward a year and he's happily posting away a couple of hours ago on FB about his horses and yet not an ounce of remorse for all these guys who have had their money stolen from him.

Depending on what the lawyer says tomorrow, I think it might be time to play just as dirty back with him as he has with these guys.

[Cessation]

GREAT IDEA!!! I'll contact them in the morning to see what they have to say. It finally dawned on me earlier why there was something familiar with this guy.

Those guys were warned about Bill Vlahos for years. They will just say it doesn't fall in their jurisdiction.

[hlorenz81]

I don't know exactly how are the terms and conditions for GC in order to have a betting company activity.
I can tell you for experience how it is for bookies regolated by LGA:

1. Auditors are external professional people that go to all gambling companies twice a year to certificate the bookies of the company and provide official statements that the company MUST present to LGA at the mid and at the end of the year. There is a huge cost for that, especially for the yearly statement as auditors come in the office of the company and together with the account manager or with other account department employers do a long job that might take weeks.. in order to get all documents check the balances if they are correct, if there is anything missing, if money has disappeared etc. All that stuff once certificate is an offocial document for LGA.

2. A betting company CANNOT operate if there is no a guarantee amount of money in the bank. Each month the company has to provide banki statements and prouve that has sufficient founds to cover the balance of the clients + at least an extra amount of 50k or something like that. If the company doesn't have those sufficent founds, the business MUST stop otherwise the key official of the company is responsable and risks big consecuences (ex. jail...).

Considering the above, for the first point, I really see it hard that the report from auditors can be fake... In that case it would mean that both auditors and GC are all corrupted... and in this case we are ******.. Is that really a chance?

For the second point, how is it possible that there is not a similar regolation for a business to run with UK GC? It's really amazing if i come to know that a compnay can run a business without having any money and nobody can do anything....

I keep positive, thinking that auditors reports CANNOT be fake, and in case they are... i consider GC the n.1 responsable for this and should be persecuted.

[GuybrushT]

I don't know exactly how are the terms and conditions for GC in order to have a betting company activity.
I can tell you for experience how it is for bookies regolated by LGA:

1. Auditors are external professional people that go to all gambling companies twice a year to certificate the bookies of the company and provide official statements that the company MUST present to LGA at the mid and at the end of the year. There is a huge cost for that, especially for the yearly statement as auditors come in the office of the company and together with the account manager or with other account department employers do a long job that might take weeks.. in order to get all documents check the balances if they are correct, if there is anything missing, if money has disappeared etc. All that stuff once certificate is an offocial document for LGA.

2. A betting company CANNOT operate if there is no a guarantee amount of money in the bank. Each month the company has to provide banki statements and prouve that has sufficient founds to cover the balance of the clients + at least an extra amount of 50k or something like that. If the company doesn't have those sufficent founds, the business MUST stop otherwise the key official of the company is responsable and risks big consecuences (ex. jail...).

Considering the above, for the first point, I really see it hard that the report from auditors can be fake... In that case it would mean that both auditors and GC are all corrupted... and in this case we are ******.. Is that really a chance?

For the second point, how is it possible that there is not a similar regolation for a business to run with UK GC? It's really amazing if i come to know that a compnay can run a business without having any money and nobody can do anything....

I keep positive, thinking that auditors reports CANNOT be fake, and in case they are... i consider GC the n.1 responsable for this and should be persecuted.

Exactly! Someone MUST be persecuted! If the auditors reports were genuine, then Canbet HAS the money to pay, and if they DON'T want to pay, is a case for a tribunal. If GC reports were fake, GC must be persecuted. If Canbet faked the reports somehow to make believe GC that everything is fine, again Canbet has to be persecuted.

This clearly is not a classical situation "someone lead its business badly, has lost all money, and clients are screwed". Or there is money (and I'm 99% sure that is the case), or someone commit fraud saying there were money.

[shari91]

If anyone feels like giving Delta a try again, it's one of these 2 people you need to ask for. At least these guys can't pretend they don't have a clue about Canbet.

[mart sinc]

I understand mate where your coming from, but that has to be last resort, never let these b******s grind us down,

[GuybrushT]

I understand mate where your coming from, but that has to be last resort, never let these b******s grind us down,

I guess this is the answer to "panki"?

[janetf8]

Great, thanks

Ive emailed too. I posted earlier in this thread under the name LoneWoman but for some reason SBR saw fit to ban my account for life. I have no idea why as I posted nothing malicious and didnt criticize SBR. I am waiting on over £5000GBP, £4000 of which has already been stolen as a forfeited bonus on the day they went bust even though there was no terms to back this up in my original bonus email. Happy to get involved in whichever way the group want to go.. Please keep me informed

[janetf8]

Very interesting. A guy who lives in another state looking to hire someone for "our city Melbourne office" - aka also where Results Intl/IGAS is - to work for a company "specialising in Technology and Gaming".

Here is their ASIC info. I can't be bothered to pay another penny for these alleged frauds to see if this company is also operating out of that office now. http://abr.business.gov.au/SearchByA...bn=37145470640

Please let us know if you are out of pocket due to this. Im sure others like myself wont mind contributing..