You guys got any complaints on CS recently?

thespeculator · 01-22-09, 09:56 AM

who cares about customer service, people want to get paid , and get paid quickly, and not have checks bounce

St.Aquinas · 01-22-09, 01:03 PM

Originally posted by CS-Cedrick

How has my people treated you over the phone, live chat or via e-mail?

Who are you?

What kind of post is this anyway?

bigboydan · 01-22-09, 01:26 PM

Originally posted by St.Aquinas

Who are you?

What kind of post is this anyway?

I think that popcorn smiley says it all. I think I'll sit back and read the replies myself.

Euphoria38 · 01-22-09, 01:32 PM

Bookmaker has great CS and excellent service. Props!!!!!!!!!1

CS-Cedrick · 01-22-09, 04:51 PM

Originally posted by St.Aquinas

Who are you?

What kind of post is this anyway?

I tried to PM you the last time you asked me that question St.Aquinas with the answer, I'm just a CS rep working for a big book.

betbetter · 01-22-09, 08:52 PM

Forum posters account for .00001 of your client base, you realize that

robmpink · 01-22-09, 09:01 PM

Originally posted by Euphoria38

Bookmaker has great CS and excellent service. Props!!!!!!!!!1

TensaZangetsu · 01-22-09, 11:18 PM

Originally posted by CS-Cedrick

I tried to PM you the last time you asked me that question St.Aquinas with the answer, I'm just a CS rep working for a big book.

A representative for a great bookie would be great bro,
I would like to have the same job.... Well I would like to work for Pinnacle or matchbook....lol....
Nice one...

St.Aquinas · 01-22-09, 11:22 PM

Originally posted by CS-Cedrick

I tried to PM you the last time you asked me that question St.Aquinas with the answer, I'm just a CS rep working for a big book.

Sorry, no PM's bud...

But I still don't understand the post...just say it!

-st. aquinas

-BBD

-SBR viewers....

pimike · 01-22-09, 11:22 PM

It is important to me. So now we need to know who u work for.

CS-Cedrick · 01-22-09, 11:31 PM

You putting a good amount of pressure over my shoulder, you know?

pimike · 01-22-09, 11:36 PM

Originally posted by CS-Cedrick

You putting a good amount of pressure over my shoulder, you know?

CS-Cedrick · 01-22-09, 11:38 PM

Do you guys have an account starting with BKR? (enough info)

pimike · 01-22-09, 11:42 PM

Originally posted by CS-Cedrick

Do you guys have an account starting with BKR? (enough info)

Go to DSI, You are cool. Keep up the good work

CS-Cedrick · 01-22-09, 11:44 PM

Originally posted by pimike

Go to DSI, You are cool. Keep up the good work

Thank you sir, whenever you need help during the nightshift ask for one, we serve all three braches of CRIS.

JerseyShop101 · 01-23-09, 08:04 AM

Cedrick,

I have a bookmaker account already. Can I still open a betcris or DSI account? Sometimes they have different promotions going on. I was going to open a Cris account for their free NFL bracket contest a couple weeks ago, but wasn't sure if it was allowed.

TIA

CS-Cedrick · 01-23-09, 08:16 AM

Originally posted by JerseyShop101

Cedrick,

I have a bookmaker account already. Can I still open a betcris or DSI account? Sometimes they have different promotions going on. I was going to open a Cris account for their free NFL bracket contest a couple weeks ago, but wasn't sure if it was allowed.

TIA

Hi Tia

If you're within the US you will be able to open an account on DSI only (besides Bookmaker) but not in CRIS, if, on the other hand, you're out of the US you'll be able to have an account on all three of them.

JerseyShop101 · 01-23-09, 08:39 AM

Thanks Cedrick,

I appreciate it!

thespeculator · 01-23-09, 10:51 AM

wow , you are actually helpful cedric, i am in canada and i thought i couldn't have a bookmaker account since i have a cris account, thanks

JerseyShop101 · 01-23-09, 04:04 PM

Cedrick,

Is there any chance for Bookmaker to offer lines on Korean Basketball League games? I know all the other countries basketball lines are listed (Germany, Italy, France, Spain, Greece, Poland, and Argentina).

At least every KBL team has Americans on it

CS-Cedrick · 01-23-09, 08:43 PM

Originally posted by thespeculator

wow , you are actually helpful cedric, i am in canada and i thought i couldn't have a bookmaker account since i have a cris account, thanks

You're welcome.

CS-Cedrick · 01-23-09, 08:44 PM

Originally posted by JerseyShop101

Cedrick,

Is there any chance for Bookmaker to offer lines on Korean Basketball League games? I know all the other countries basketball lines are listed (Germany, Italy, France, Spain, Greece, Poland, and Argentina).

At least every KBL team has Americans on it

I'm going to ask about it when I get to the office later today, I'll post it up here.

Thremp · 01-23-09, 09:54 PM

Your CS is absolute rubbish.

CS-Cedrick · 01-23-09, 09:59 PM

Originally posted by Thremp

Your CS is absolute rubbish.

I apologize on behalf of my co-workers,what happened?

TensaZangetsu · 01-23-09, 11:03 PM

Nice one bro,
are you Really a CS from an actual bookie??
It somewhat hard to believe since all of them are just trying to compensate their customer through their own live chat or phone...Nice to see that some bookie actually do something like this...Goodluck with your job bro....

CS-Cedrick · 01-23-09, 11:05 PM

Originally posted by TensaZangetsu

Nice one bro,
are you Really a CS from an actual bookie??
It somewhat hard to believe since all of them are just trying to compensate their customer through their own live chat or phone...Nice to see that some bookie actually do something like this...Goodluck with your job bro....

Yes sir, CS over the phone, live chat and VIP department calls during the nightshift. Thank you very much for the good vibe. Cheers.

CS-Cedrick · 01-23-09, 11:19 PM

Originally posted by JerseyShop101

Cedrick,

Is there any chance for Bookmaker to offer lines on Korean Basketball League games? I know all the other countries basketball lines are listed (Germany, Italy, France, Spain, Greece, Poland, and Argentina).

At least every KBL team has Americans on it

I just asked about this to our people in wagering and they told me that sometimes they put in foreigner basketball lines and leagues, but it's not all the time, it depends on how much major action we have since they consider those leagues as secondary ones. As far as I know they do that but I believe I've seen Spanish and Czech leagues, I'd be liying if I told you I ever saw the other ones.

magnavox · 01-23-09, 11:42 PM

Originally posted by CS-Cedrick

Hi Tia

CS-Cedrick · 01-23-09, 11:45 PM

Originally posted by magnavox

cobra_king · 01-24-09, 03:08 AM

Originally posted by magnavox

Noticed that too.......was going to point it out but didn't know how to do it as eloquently as you did magnavox!

For the benefit of our CS friend who i believe is truly trying to help...

TIA was not the posters name.........it's stands for "Thanks in Advance"

CS-Cedrick · 01-24-09, 03:44 AM

Originally posted by cobra_king

Noticed that too.......was going to point it out but didn't know how to do it as eloquently as you did magnavox!

For the benefit of our CS friend who i believe is truly trying to help...

TIA was not the posters name.........it's stands for "Thanks in Advance"

Let me laugh as well. That was sad, sorry about it, not used to those.

JerseyShop101 · 01-24-09, 07:19 AM

Quote:
Originally Posted by CS-Cedrick
Hi Tia

Originally posted by magnavox

Tia is my name.

Thanks.

TIA

CS-Cedrick · 01-24-09, 11:18 AM

Originally posted by JerseyShop101

Tia is my name.

Thanks.

TIA

Thanks for coming to the rescue

By the way, sorry bout the BB lines.