Earlier today I rolled over 56 points and even though points I have rolled over that have been credited the 56 points still have not been credited to my account. I remember someone else having similar issues previously as well. Normally I wouldn't mind it been its only 56 points but I have a loan and every point counts.
-
-
Join a table with your points. Then leave. Then exit poker client. Wait a few mins see if its credited.Comment -
Sometimes I have to exit the poker client, start it up again, then exit again to get my points to show on my normal balance.Comment -
day after points still not present on my accountComment -
I checked your transaction:
272 points were deposited to your account from SBR poker at 8:17 pm yesterday. Is that it?788370 1/15/2013
8:17 PMPoints transfer from Poker SBR easyliving Poker Withdraw +272
[COLOR=#000000 !important]297.00[/COLOR]Comment -
the date is shown as 1-11-13 for the rollover however I rolled over the points yesterday on the 15th not the 11th. Also if you check my point history their was no 56 point transfer on the 11th. Infact there was no such transfer as the 56 points were never credited to my account. Can I get a mod to do this manually?Comment -
Yeah, so you rolled over the one on 11/29/12 for 216 points, and the one on 01/11/13 for 56 points. The total of 272 points was transferred to your account at 8:17 pm.Comment -
unrealComment