Rommel from 5Dimes is a Douche - Pretty Funny!

[apalm8]

Please wait for a site operator to respond.
You are now chatting with 'Isaac'
Isaac: Hello. How may I assist you today?
Anthony: Hey whats up
Isaac: hello
Anthony: Okay heres my issue...I just got you guys a new client...he just deposited and I was going to claim my referral bonus...however...
Anthony: id rather just get a promo code to bettracker
Anthony: is that possible
Isaac: for the referral reward bonus, is your friend who has to contact us.
Anthony: yes i know that
Anthony: but im asking if instead of getting the bonus i can get a bet tracker promo code
Isaac: let me check your account
Isaac: Can you please confirm your account number and password?
Anthony: xxxxxxxxx
Anthony: xxxxxxxxx
Isaac: Just a moment please
Isaac: In order to get a bet tracker promo code, you need to make a deposit of $500 and then within 24 hours of the deposit, request the bonus.
Anthony: dude you just took 10 minutes to tell me that?
Anthony: are you kidding me
Anthony: i know thats your rule
Anthony: im asking if i can get the promo code instead of my referral bonus
Isaac: no sir, as you said, those are the rules.
Isaac: I'm sorry for the delay
Anthony: let me talk to your supervisor
Anthony: can you have someone call me please
Anthony: +1xxxxxxxxxxx
Isaac: we don't contact customers.
Isaac: let me see if someone is available.
Isaac: Just a moment please
Anthony: hello?
Isaac: yes sir, just a moment
Isaac: I'm afraid no one is available at this moment,
Isaac: I already talked with a supervisor and the answer is no. if you want a bet tracker promo code you need to make a deposit of $500 first.
Isaac: however you can receive a referral bonus.
Anthony: how much does a promo code cost you guys?
Please wait while I transfer the chat to 'Rommel'.
You are now chatting with 'Rommel'
Rommel: Hello Anthony, my name is Rommel I'm the Customer Service Manager
Rommel: I had read your chat with my coworker
Rommel: I know you want to have a promo code
Rommel: if you do so, you need to apply for that promo
Rommel: We are no Negotiating any of this promos
Rommel: I believe Isaac was more than clear with his answers
Rommel: Is there something else I may assist you with?
Anthony: hey
Anthony: what do you mean i need to apply for that promo
Rommel: I mean that your account must be eligible and you must do a $500 deposit
Rommel: contact us immediately and we gladly enable the access to the bettracker promo
Anthony: how much does one of those codes cost you
Rommel: That is completely irrelevant if you want to apply for it you follow the rules
Rommel: simple as that
Rommel: this is not negotiable
Rommel: those are the terms of use simple
Anthony: stop being a douche
Anthony: what are you guys such hard asses
Rommel: Stop insisting in something that will not happen
Anthony: its prob cheaper to give me the code instead of my referral bonus i try doing you guys a favor and you treat me like a piece of shit
Anthony: who the hell made the golden rule that thats the only way to get a promo code
Anthony: your business makes no sense
Rommel: We made the golden rule and we enforce the golden rule
Rommel: and the golden rule applies
Anthony:take the golden rule and blow it out your ass

[The Bet Master]

Hopefully you don't ever want to deposit by CC. I got mad at them on chat and they labeled me as a "Risk" so i can't use that to deposit anymore.

[Powderguy]

jackasses

[clip1]

yeah i noticed it too with them lately, I don't get why, I've been a customer with them scince 2003 the fycks treated me like i'm a new customer just now, wanted to get a payout the made me jump thru so many fycking hoops that by the end of it i just transfered everything out of there and now thinking of never coming back, thanks 5dimes you really know how to treat a customer right.

[Br0nxer]

love these threads

[cyclonebell]

Haha thats classic.

[Reload]

Ask for Tony next time and let us know how that goes

[Ace_of_Spades]

He was fine with me.

[Wiggums5]

by reading this...it seems you are a little impatient haha

[spankie]

lol. how old are you? honestly.

[Nittany Lion]

That's why I stick with Bodog even though their lines are not the best and they post lines late. I also like how you can transfer money directly from your bank account to the site and then back from the site directly to your bank account, no fees, no e-cash services, do other places offer the same service? I'm thinking about trying out another site but I like the *** option on Bodog too much.

[FuzzyDunlop]

Really not that funny, you come off like a prick.

[lolguy999]

you tell em

[TobiasFunke]

Dont you have anything better to do on a Saturday rather than harass these people?

[Smoke]

[Swinging Johnson]

Pesonally, I think Rommel comes out of this looking pretty good.

[LostBankroll]

WTF is bettracker?

[TR88]

......high rollers dont need no bonus son.....never fkn heard of ya anyway

[Trident]

Anthony: who the hell made the golden rule that thats the only way to get a promo code

Some guy named Tony, call and ask for him tomorrow.

[polskboy]

Some guy named Tony, call and ask for him tomorrow.

hehehe yea call back and speak to tony and then post it here .... this should be good.

[ttwarrior1]

sorry but im on there side, rules a rule

[Flight]

Who is the guy "Anthony" in the chat window? He seems like a total jackass. I hope I never run into him at 5Dimes.

[Johnnythunder]

There customer service is very very bad

[mikeyg]

I like "the golden rule"

[playersonly69]

apalm8 comes out of this looking like a jack ass!



Just make the $500 deposit and get your bonus code. Then you will still get your $100 referral bonus.



It isnt that hard. Just follow the rules and deposit. What in the hell is a bettracker code anyway?

[apalm8]

The thing is this chat isn't time stamped...I may have come off as impatient but that is only for two reasons.

1. I was on the live chat for soooo long...I had been waiting forever.
2. I have dealt with their customer service before and know that they are pretty awful.

And if you don't know what the Bet Tracker is...look it up: "Blackberry bet tracker app"

[birdmanweezy]

you caught rommel at a bad time

[sneakerhead]

5dime stories never let me down

[VegasInsider]

rules are rules...dont like them, use another book.