Just spent the last 10 minutes sitting there trying to get a question answered. Waited about 3 for somebody to respond, then had a Rose come in and just say "Hello". I asked my question, then never got a response. Finally just gave up.
LLXC
SBR Hall of Famer
12-10-06
8972
#2
They're much much better with emails.
Comment
patswin
SBR MVP
09-05-06
1794
#3
i tried it once nobody answered on the other end
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Extra Innings
SBR Posting Legend
02-26-10
15058
#4
They always have and always will be. Kudos to their Player's Paradise Loyalty Programs though.
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Legions36
SBR MVP
12-17-10
3032
#5
thats all you got to complain about.
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secretstash
SBR Posting Legend
03-29-10
14907
#6
i agree their live chat has been downhill last 6 months.. BetPhoenix and other books answer 24/7 very quickly.. wish betjm would keep up their appearance.. not land an A+ then coast :P
-stash
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Czu81
SBR MVP
10-25-09
1082
#7
Their live chat not the best I also found their e-mail slow too..
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jjgold
SBR Aristocracy
07-20-05
388189
#8
They are not that educated
These people that work offshore are not too bright
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sneak-a-peak
SBR MVP
11-07-09
1373
#9
Originally posted by jjgold
They are not that educated
These people that work offshore are not too bright
Ya I wonder what they are thinking when they see some of our balances.
I'm surprised we don't get any emails from some of the women sending us naked pics of themselves begging us to bring them into America.....
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MBENZ
SBR Hall of Famer
01-07-07
5238
#10
They can be as slow as they want on live chat as long as they are the fastest out there getting your money to you.If it's that goddamn important,pick up the friggin phone.
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wtt0315
SBR Hall of Famer
01-18-07
8037
#11
yeah they are bad in that area, but rest is good
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KC
SBR MVP
04-12-07
1613
#12
Not sure about chat but they are the fastest with payouts and one free per month.
CService has always been tops.
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WeinketoWarrick
SBR MVP
05-30-09
1698
#13
Don't get me wrong, they're a Top 3 book. But why offer live chat if it doesn't even work during reasonable hours?
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GoMaryland
SBR Rookie
01-18-11
5
#14
I called to deposit on the phone because it said they couldn't do cards online but could on the phone...rang like 10 times finally someone who sounded like they'd just woken up said Hello and I said "um yes I'm calling to make a deposit with a credit card" and he's like "We don't take credit cards" and hung up. Needless to say I didn't deposit anything there.
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BeatTheJerk
BARRELED IN @ SBR!
08-19-07
31794
#15
Originally posted by sneak-a-peak
Ya I wonder what they are thinking when they see some of our balances.
I'm surprised we don't get any emails from some of the women sending us naked pics of themselves begging us to bring them into America.....
How does your own dick taste pal ?
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sneak-a-peak
SBR MVP
11-07-09
1373
#16
Originally posted by BeatTheJerk
How does your own dick taste pal ?
I wouldnt know but yo mom sure as shit does so why dont you just ask her?
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CollegePro
SBR MVP
02-23-09
4006
#17
just freaking call them... fastest and straight forward....
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jcurro
SBR Sharp
08-17-10
377
#18
I've been using the live chat for the last month several times for asking about my pending rollover. They've always answered quickly.
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BeatTheJerk
BARRELED IN @ SBR!
08-19-07
31794
#19
Originally posted by sneak-a-peak
I wouldnt know but yo mom sure as shit does so why dont you just ask her?
Oh how clever bring my mother into this discussion. Come original ..............
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frankthetank
SBR Wise Guy
08-29-09
652
#20
I call or at least use the emails. Live chat blows there.