5dimes won't let me

**daneblazer** · 04-14-16, 06:06 AM

Protocol

need to make sure Burt rapp isn't hacking your account

**hawk 5** · 04-14-16, 06:08 AM

Originally posted by daneblazer

Protocol

need to make sure Burt rapp isn't hacking your account

You think this is legit? Anybody else do it?

**TheLangster** · 04-14-16, 06:23 AM

its standard, all sportsbooks need to verify identity before sending money. they could be sending money to someone underaged, or someone which has multiple accounts, or someone that was banned from using the sportsbook etc

**hawk 5** · 04-14-16, 06:35 AM

Originally posted by TheLangster

its standard, all sportsbooks need to verify identity before sending money. they could be sending money to someone underaged, or someone which has multiple accounts, or someone that was banned from using the sportsbook etc

But they won't let me into my account to bet the money there unless I send them a photo id

**Optional** · 04-14-16, 06:59 AM

Originally posted by hawk 5

into my account unless I send them a Photo ID. Tried to take my money out and they said since I put in with a Debit card they will need a Photo ID of it 1st. Something ain't right and I'll be damned if I'm going to send them photo ids of anything. Guess I'll call it a loss.

I was locked out of my account today too. Think it said as part of a security audit or something like that.

I only had to click a button and then an email link and then change password though.

Do they want a photo of the card or of your personal ID?

**LT Profits** · 04-14-16, 07:05 AM

It is normal to request ID when you use credit/debit card. That is why I never do.

**MUHerd37** · 04-14-16, 08:09 AM

I sent them a photo ID yesterday. They wanted to send me a code to my email so I could update my password and for identity verification. However, I never got the code in my email. I got on live chat and they asked me a bunch of stuff and said that the email address I was using wasn't the one they had on file. Made me answer more stuff and send in a photo ID. They processed everything pretty damn quick and I was able to get access to my account again.

**jjgold** · 04-14-16, 08:18 AM

Play the game guy

Do not fight it and good luck

**stevek173** · 04-14-16, 08:59 AM

Send it instead of whining

**Iwinyourmoney** · 04-14-16, 09:05 AM

I had to reset my password the other day.
I think something bigger happened after seeing this thread.
Maybe they got hacked and are keeping it low key

**kmarinouofm** · 04-14-16, 09:17 AM

threads like this make my penis soft..

**ki dice** · 04-14-16, 09:57 AM

Sounds like they been taken over by the fbi

**ki dice** · 04-14-16, 09:58 AM

No one send anything they been busted

**themike78** · 04-14-16, 10:08 AM

Originally posted by ki dice

No one send anything they been busted

Are we going to jail?

**captrobey** · 04-14-16, 10:08 AM

Originally posted by hawk 5

into my account unless I send them a Photo ID. Tried to take my money out and they said since I put in with a Debit card they will need a Photo ID of it 1st. Something ain't right and I'll be damned if I'm going to send them photo ids of anything. Guess I'll call it a loss.

Every book i have ever played at when it comes time to withdraw require a photo ID of any kind of Debit or CC .

**ace7550** · 04-14-16, 10:11 AM

Originally posted by captrobey

Every book i have ever played at when it comes time to withdraw require a photo ID of any kind of Debit or CC .

Same here. Like JJ said. Play the game.

**SharpAngles** · 04-14-16, 10:21 AM

I thought it was weird when they asked for a full frontal shot holding the day's paper last week

Thought Tony was just adding to his collection of naked gamblers but maybe something more sinister?

**themike78** · 04-14-16, 10:27 AM

Originally posted by SharpAngles

I thought it was weird when they asked for a full frontal shot holding the day's paper last week

Thought Tony was just adding to his collection of naked gamblers but maybe something more sinister?

I thought it was just me that had to do that. Glad there are others.

**5918mike** · 04-14-16, 10:46 AM

Yup standard procedure, front and back of card used for deposit and photo ID

**relaaxx** · 04-14-16, 10:48 AM

Originally posted by jjgold

Play the game guy

Do not fight it and good luck

there really is no other choice. like the man said - play the game

**swordsandtequila** · 04-14-16, 11:07 AM

BTC

**Courtesywipe** · 04-14-16, 12:00 PM

Im honestly scared to deposit there right now although i really want to. Maybe i need to go heritage or wagerweb. Already loaded gtbets today.

**captrobey** · 04-14-16, 12:09 PM

Originally posted by Courtesywipe

Im honestly scared to deposit there right now although i really want to. Maybe i need to go Heritage or wagerweb. Already loaded gtbets today.

Stay out of casino in GT my friend.

**u21c3f6** · 04-14-16, 12:10 PM

Originally posted by 5918mike

Yup standard procedure, front and back of card used for deposit and photo ID

NOT the back of card, only the front!

Joe.

**mpaschal34** · 04-14-16, 12:16 PM

Had a couple of my CC's info stolen in the last few months. Could have come from anywhere, but I'd be very careful with your info. I had one small ID theft in 43 years. However have had it happen 4 times in the last 6 months. This crazy world is certainly changing. I may go back to nothing but a cash basis soon.

**USCPHILLYGUY** · 04-14-16, 12:21 PM

Originally posted by mpaschal34

Had a couple of my CC's info stolen in the last few months. Could have come from anywhere, but I'd be very careful with your info. I had one small ID theft in 43 years. However have had it happen 4 times in the last 6 months. This crazy world is certainly changing. I may go back to nothing but a cash basis soon.

Matty....no CC theft.....wife taking day trips to casino to play 3 card poker

**The Kraken** · 04-14-16, 12:24 PM

Originally posted by daneblazer

Protocol

need to make sure Burt rapp isn't hacking your account

You never fail Dane

**littlekona** · 04-14-16, 12:28 PM

Originally posted by captrobey

Every book i have ever played at when it comes time to withdraw require a photo ID of any kind of Debit or CC .

Use Bitcoins at Nitrogen and NO ID or Docs required

**mpaschal34** · 04-14-16, 12:34 PM

Originally posted by USCPHILLYGUY

Matty....no CC theft.....wife taking day trips to casino to play 3 card poker

You could be right.

Unfortunately I get to live that reality in a month when we go to the casino for her B-day weekend.

**3runhomer** · 04-14-16, 03:39 PM

Normal operating procedure

**5918mike** · 04-14-16, 04:40 PM

Originally posted by u21c3f6

NOT the back of card, only the front!

Joe.

What I was asked for, "Make a clear scan/photocopy of the front and back of your credit card"

Same with other books.

**Booya711** · 04-14-16, 04:52 PM

Another reason I don't do offshore...people actually send their photo ID to the ticos??

Unreal...just PM me a copy of your social security number too

**SBR Forum** · 04-14-16, 05:27 PM

Hi guys,

We spoke with 5Dimes - it is a standard security measure for accounts to periodically update their password. Rather than forcing it on all users every X amount of days, it is an automatic process that runs on a case by case basis. Management recommended players perform this reset on a PC. There's nothing to worry about, just update your credentials and keep in mind safe password practices: SBR listed some suggestions on how to keep your sportsbook accounts secure in this article last year. This applies to all sites, especially where you hold funds such as online banking. Use strong passwords and change them every so often.

As for the OP's inquiry of providing ID, this is a standard KYC measure as other posters have noted, especially when depositing with plastic. To read more about why KYC is important and how it helps protect you in the long-run, read this article.

**daneblazer** · 04-14-16, 05:31 PM