Originally <a href='/showthread.php?p=16666386'>posted</a> on 11/06/2012:
I'm an application/web administrator at work. I can't take down products the business uses without first communicating to them what is happening. I don't see why people can't expect the same from their book. Most books will let you know if they are going to do system maintenance, upgrades, or take down any portion of the system with an E-mail or a banner on the page. There is no excuse for poor communication. Not to mention all the live chats and phone calls you are getting, which can't be that easy to handle. Is it that hard to put up a banner and send out an e-mail? Answer is no. You have shit IT guys Jon.
I'm an application/web administrator at work. I can't take down products the business uses without first communicating to them what is happening. I don't see why people can't expect the same from their book. Most books will let you know if they are going to do system maintenance, upgrades, or take down any portion of the system with an E-mail or a banner on the page. There is no excuse for poor communication. Not to mention all the live chats and phone calls you are getting, which can't be that easy to handle. Is it that hard to put up a banner and send out an e-mail? Answer is no. You have shit IT guys Jon.