I lost saveral thousands at Bet365, they gave me $20 max bet!

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  • BiePoker
    SBR Sharp
    • 07-30-10
    • 292

    #1
    I lost saveral thousands at Bet365, they gave me $20 max bet!
    I've deposited my money to Bet365 sportsbook several days ago and lost half of them. And now I have max bet 20-50 backs!!! max doesn't depend on markets - ice hockey, football, soccer, tennis - on every market I can bet not more than 50$.

    And plus for this, I can't withdraw my money. They need to do some verification, they said. They called me, I sent them my docs - all of these didn't help. So now, I need to wait (God only knows how long) to withdraw my funds. Till that time, I can bet $20-50 max.... What should I think?? What should I do???

    This is first time I've used this sportsbook and of course the last one. Bet365 has "A-" rating here. What for people give them this rating??? I'd say it needs to be "B-".

    Am I the only one lucky with such problems with Bet365??
  • Maniac
    SBR Wise Guy
    • 04-12-11
    • 667

    #2
    When it comes to them limiting clients, it doesnt matter to them whether you are technically winning or losing really - it is more about the style of your betting. So if you are constantly arbing or picking them off on best prices then they believe you will be no good to them long-term and will limit you, regardless of whether you are actually winning or losing at the moment.

    Also, they are one of the strictest when it comes to asking for verification before refunding, and depending on what country you are from, have more stringent checks for certain countries. You may have to jump through a few hoops, and I believe in some cases they actually mail you a "code" to the address they have on file for you which you will have to quote to them once it arrives as proof you are living where you say you are living.

    Your money is safe there though, and once you have passed their checks then there should be little reason for them to not pay you...
    Comment
    • BiePoker
      SBR Sharp
      • 07-30-10
      • 292

      #3
      Why should I wait to get back MY MONEY.. I didn't win anything - I want to get back money I deposited, not money that I won - I won nothing. What for the verification is needed if I am not going to bet there anymore. I told them this in chat - I just want to get my money back - and forget about them. Verification is useless - I will not use their sportsbook anymore.

      Ridiculous! I am simple gambler. no arbitrage player, just big gambler - just these dickheads afraid to accept 5 000 $ on odd 3.0 when max stake is 4 000.

      I don't care about their verification, if I don't want to play there. I want my money back.Once more - not winnings - I just lost. Money that I've deposited!!!

      I want to write somewhere.. court, arbitrage commission or something. Why do they take my money and don't want to give them back when I told them - they could close my account and I will never use BET365, this is cheating when they take client's money and don't give back what is left.
      Comment
      • muffins
        SBR High Roller
        • 03-03-12
        • 145

        #4
        Verification is about prevention of fraud and money-laundering, they will be under legal obligations to correctly identify customers. Otherwise money-launders/fraudsters would just deposit, back Federer @ 1.01, and withdraw and hey presto clean money.
        Comment
        • caveira
          SBR Wise Guy
          • 08-07-11
          • 532

          #5
          Bet365 is reliable! If you are an arber, you will be limited in every soft book in this business...
          Comment
          • BiePoker
            SBR Sharp
            • 07-30-10
            • 292

            #6
            what fraud or money-laundering?? What federer at 1.01?? I deposited from my own CC, from my own bank account. I played live matches. What arbitrage can it be in live?? I didn't clean anything, I even didn't win anything. I lost. And want my money that left back to me! Because it's impossible to gamble with 20$ max bet.
            Comment
            • Gallin
              SBR High Roller
              • 07-31-11
              • 224

              #7
              The ID requirements are all clearly mentioned on their terms & conditions, which you accepted upon signing up. Just provide all the information they ask and you'll get your money.
              Comment
              • Ruifgalmeida
                SBR MVP
                • 04-23-08
                • 2024

                #8
                Dont worry the verification will be 24h max and you will get your money, bet365 are safe as it gets.
                As for the limits you should be proud it means you are in the right way to be a winning player(even if you lost money in this bets)
                Comment
                • poker6469
                  SBR Sharp
                  • 02-13-12
                  • 454

                  #9
                  Originally posted by BiePoker
                  Why should I wait to get back MY MONEY.. I didn't win anything - I want to get back money I deposited, not money that I won - I won nothing. What for the verification is needed if I am not going to bet there anymore. I told them this in chat - I just want to get my money back - and forget about them. Verification is useless - I will not use their sportsbook anymore.

                  Ridiculous! I am simple gambler. no arbitrage player, just big gambler - just these dickheads afraid to accept 5 000 $ on odd 3.0 when max stake is 4 000.

                  I don't care about their verification, if I don't want to play there. I want my money back.Once more - not winnings - I just lost. Money that I've deposited!!!

                  I want to write somewhere.. court, arbitrage commission or something. Why do they take my money and don't want to give them back when I told them - they could close my account and I will never use BET365, this is cheating when they take client's money and don't give back what is left.
                  f uck this book they will get there bad karma it happed to beted same bullshitt like with them.
                  Comment
                  • Ruifgalmeida
                    SBR MVP
                    • 04-23-08
                    • 2024

                    #10
                    Originally posted by poker6469
                    f uck this book they will get there bad karma it happed to beted same bullshitt like with them.
                    You cant compare bet365 a legal uk book with beted a ilegal offshore books that accepted US players.
                    Comment
                    • BiePoker
                      SBR Sharp
                      • 07-30-10
                      • 292

                      #11
                      bet365 has returned money today. So it took one week to verify my account and to get money back
                      Comment
                      • poker6469
                        SBR Sharp
                        • 02-13-12
                        • 454

                        #12
                        you dont need there crap too m,any boooks for you too replace them.

                        good luck .
                        Last edited by poker6469; 08-22-12, 10:22 AM.
                        Comment
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