Betonline unable to pay and will not refund my balance

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  • sharpcat
    Restricted User
    • 12-19-09
    • 4516

    #1
    Betonline unable to pay and will not refund my balance
    After waiting the quoted 10 business days Betonline has not only been unable to deliver payment within their quoted timeframe but have now told me that my payment has been delayed and are unable to quote me any type of time frame of when I can expect to receive my payout.

    Betonline is also refusing to cancel my request and allow me to remove my funds through alternate methods.
  • SBR Lou
    BARRELED IN @ SBR!
    • 08-02-07
    • 37863

    #2
    If a banking method, the process may be too far along to cancel. Have you asked for a manager? Can you write to SBR with the details?
    Comment
    • Acarson79
      SBR Hustler
      • 06-26-12
      • 56

      #3
      Originally posted by sharpcat
      After waiting the quoted 10 business days Betonline has not only been unable to deliver payment within their quoted timeframe but have now told me that my payment has been delayed and are unable to quote me any type of time frame of when I can expect to receive my payout.

      Betonline is also refusing to cancel my request and allow me to remove my funds through alternate methods.

      Im on business day 21 for one wore and business day 15 on another. It's unacceptable. No one is helping us
      Comment
      • SBR Lou
        BARRELED IN @ SBR!
        • 08-02-07
        • 37863

        #4
        Originally posted by Acarson79


        Im on business day 21 for one wore and business day 15 on another. It's unacceptable. No one is helping us
        Hi ACarson,

        How many emails have you traded with SBR?
        Comment
        • durito
          SBR Posting Legend
          • 07-03-06
          • 13173

          #5
          10 business days? Like that has ever been close to accurate.

          You read the forum sharpcat what were you expecting.
          Comment
          • Hankwins
            SBR MVP
            • 09-17-10
            • 2232

            #6
            BOL drops the ball constantly and they remain highly rated on SBR, I guess that pay SBR on time.
            Comment
            • bighawk12
              SBR Sharp
              • 06-06-12
              • 445

              #7
              What is the method you using???? Check or wire?
              Comment
              • sharpcat
                Restricted User
                • 12-19-09
                • 4516

                #8
                Still waiting for my payout. 21 business days and am now being told that I must wait another 10-15 business days.

                Betonline still refuses to cancel the payout and to process it through another method and refuse to give me any kind of reimbursement for the huge inconvenience they have caused me.
                Comment
                • stevex
                  SBR Hall of Famer
                  • 05-02-10
                  • 5122

                  #9
                  Plenty of better books out there folks
                  Comment
                  • HedgeHog
                    SBR Posting Legend
                    • 09-11-07
                    • 10128

                    #10
                    Originally posted by stevex
                    Plenty of better books out there folks
                    Not according to SBR.
                    Comment
                    • durito
                      SBR Posting Legend
                      • 07-03-06
                      • 13173

                      #11
                      Try Neteller
                      Comment
                      • mighty maron
                        SBR MVP
                        • 04-20-09
                        • 4215

                        #12
                        Keep on screaming til you get paid OP. Football season is coming up. You have been clearly wronged. Getting back your money is just the tip of the iceberg. There should be some sort of bonus/comp/extra cash for going over the promised timeframe by a country mile.

                        Go on a lot of these sites....post the threads....do the work....people must know about this BOL garbage...the only line they will listen to is the bottom line...cost theirs
                        Comment
                        • rangerz2478
                          SBR MVP
                          • 08-06-12
                          • 1194

                          #13
                          LOU - Betonline has not been paying ANYONE over the last month. I too have been waiting for 3 weeks now. Not only did they tell me there was a delay, but they said there is NO TIMEFRAME for me to get the funds. I withdrew via express check (fastest check method) and I am waiting close to a month like everyone else.
                          Comment
                          • Justin7
                            SBR Hall of Famer
                            • 07-31-06
                            • 8577

                            #14
                            Originally posted by rangerz2478
                            LOU - Betonline has not been paying ANYONE over the last month. I too have been waiting for 3 weeks now. Not only did they tell me there was a delay, but they said there is NO TIMEFRAME for me to get the funds. I withdrew via express check (fastest check method) and I am waiting close to a month like everyone else.
                            I received an 8k book-to-book transfer in less than 24 hours. As long as BO is in the Boy's club doing book to book transfers, I'm not worried about money there.
                            Comment
                            • sharpcat
                              Restricted User
                              • 12-19-09
                              • 4516

                              #15
                              Originally posted by Justin7
                              I received an 8k book-to-book transfer in less than 24 hours. As long as BO is in the Boy's club doing book to book transfers, I'm not worried about money there.
                              Only book that will do transfers with them anymore is the Cris group.

                              Why did 5Dimes and Legendz stop doing transfers with them?
                              Comment
                              • rangerz2478
                                SBR MVP
                                • 08-06-12
                                • 1194

                                #16
                                Like Sharpcat said below me, I too would LOVE to know why betonline stopped transfers with 5dimes. I have done a couple small transfers (because $500 is no fee) to bookmaker without problem so this part is true.

                                With that being said, I have had an outrageous number of betonline issues and would pay pretty much any fee to get a one time transfer into 5dimes. I have asked them numerous times for a one time exception but they say nothing can be done. Justin, is there ANYTHING you can do to help them re-open transfers with 5dimes? I know many people would feel much better about betonline if they could do this. I have a larger balance than I would like at BOL and a 5dimes transfer would be one of the few ways for me to get my money out.

                                I'd appreciate anything you could do.
                                Comment
                                • iceminers26
                                  SBR Posting Legend
                                  • 10-13-08
                                  • 15600

                                  #17
                                  Originally posted by Justin7
                                  I received an 8k book-to-book transfer in less than 24 hours. As long as BO is in the Boy's club doing book to book transfers, I'm not worried about money there.

                                  i do like that you're a loyal employee but wtf, enough is enough bud
                                  Comment
                                  • pensfan1919
                                    SBR High Roller
                                    • 04-08-12
                                    • 120

                                    #18
                                    Things may only get worse for Betonline players. As the true word about their operation continues to spread, less and less people will deposit.

                                    As a result, they will have even less funds to pay players.

                                    If only Cris is doing BTB with them out of the A books, I don't consider that to be in the "boy's club".

                                    Legends and 5dimes won't do transfers with them. Apparently Heritage doesn't either. How is that in the "boy's club"?
                                    Comment
                                    • vorsybl
                                      SBR Rookie
                                      • 04-17-12
                                      • 47

                                      #19
                                      Haha these threads are starting to make me laugh. Sad
                                      Comment
                                      • Fab54ever
                                        SBR Rookie
                                        • 12-01-09
                                        • 33

                                        #20
                                        Originally posted by rangerz2478
                                        LOU - Betonline has not been paying ANYONE over the last month. I too have been waiting for 3 weeks now. Not only did they tell me there was a delay, but they said there is NO TIMEFRAME for me to get the funds. I withdrew via express check (fastest check method) and I am waiting close to a month like everyone else.

                                        Anyone else having problems with this method express check. I requested one on begining of August hopefully someone has recieved one lately. I thought it was just a wire problem.
                                        Comment
                                        • AdamStock1983
                                          SBR Sharp
                                          • 08-15-11
                                          • 387

                                          #21
                                          Any chance that Justin7 got his in less than 24 hours because he works for SBR? If it was Justin Doe would it be a different story?
                                          Comment
                                          • rangerz2478
                                            SBR MVP
                                            • 08-06-12
                                            • 1194

                                            #22
                                            Originally posted by AdamStock1983
                                            Any chance that Justin7 got his in less than 24 hours because he works for SBR? If it was Justin Doe would it be a different story?
                                            In Justin's defense, they ARE paying book to book transfers but that seems to be all that they are paying. Has to be bookmaker/betcris/dsi because they stopped transfers with 5dimes for reasons no one seems to understand.

                                            If they are able to re-open 5dimes transfers, I would have far less to complain about. Unfortunately, that doesn't seem to be happening anytime soon.
                                            Comment
                                            • AdamStock1983
                                              SBR Sharp
                                              • 08-15-11
                                              • 387

                                              #23
                                              Was just thinking out loud
                                              Comment
                                              • pensfan1919
                                                SBR High Roller
                                                • 04-08-12
                                                • 120

                                                #24
                                                In Justin's defense, they ARE paying book to book transfers but that seems to be all that they are paying.
                                                Technically, you can be broke and still do book-to-book transfers. Eventually the other book will find out though when it is time to settle up.

                                                Not saying this is the case-just saying that this isn't good enough evidence to indicate that BetOnline isn't broke.
                                                Comment
                                                • BigPapi
                                                  SBR Hustler
                                                  • 09-08-05
                                                  • 51

                                                  #25
                                                  Originally posted by Justin7
                                                  I received an 8k book-to-book transfer in less than 24 hours. As long as BO is in the Boy's club doing book to book transfers, I'm not worried about money there.


                                                  don't they now have the same ownership as sportsbetting.ag?

                                                  can you please assist me in getting my check I requested from sportsbetting.ag June 20th and another I requested on July 12th?

                                                  I wish i had received anywhere near the service you did, but as it is I need to ask for help.

                                                  Thank you for any assistence you can possibly provide.
                                                  Comment
                                                  • raydog
                                                    SBR Hall of Famer
                                                    • 11-07-07
                                                    • 6984

                                                    #26
                                                    Originally posted by AdamStock1983
                                                    Any chance that Justin7 got his in less than 24 hours because he works for SBR? If it was Justin Doe would it be a different story?
                                                    or he is simply full of shit...both are very possible explanations
                                                    Comment
                                                    • BigPapi
                                                      SBR Hustler
                                                      • 09-08-05
                                                      • 51

                                                      #27
                                                      Ive been waiting months for less money I am so very happy Justin7 was able to get an 8k cashout in 1 day.
                                                      Comment
                                                      • BigPapi
                                                        SBR Hustler
                                                        • 09-08-05
                                                        • 51

                                                        #28
                                                        certainly seems fair
                                                        Comment
                                                        • Fire in da hole
                                                          SBR Hall of Famer
                                                          • 09-29-10
                                                          • 6262

                                                          #29
                                                          If they are unable to pay, why would they be using a "banking method"?
                                                          Comment
                                                          • Fire in da hole
                                                            SBR Hall of Famer
                                                            • 09-29-10
                                                            • 6262

                                                            #30
                                                            edit
                                                            Comment
                                                            • Fire in da hole
                                                              SBR Hall of Famer
                                                              • 09-29-10
                                                              • 6262

                                                              #31
                                                              Originally posted by Justin7
                                                              I received an 8k book-to-book transfer in less than 24 hours. As long as BO is in the Boy's club doing book to book transfers, I'm not worried about money there.
                                                              Are we suprised? SBR has been sleeping with betonline for awile. How long do they get to keep their high review now?
                                                              Comment
                                                              • cutter2225
                                                                SBR High Roller
                                                                • 07-15-09
                                                                • 187

                                                                #32
                                                                Originally posted by Fire in da hole
                                                                Are we suprised? SBR has been sleeping with betonline for awile. How long do they get to keep their high review now?
                                                                Until they stiff SBR on the monthly advertising payment. Until then IMO BOL and SBR belong in the same catagory
                                                                Comment
                                                                • azcooley
                                                                  SBR Rookie
                                                                  • 07-16-12
                                                                  • 1

                                                                  #33
                                                                  Originally posted by Fab54ever
                                                                  Anyone else having problems with this method express check. I requested one on begining of August hopefully someone has recieved one lately. I thought it was just a wire problem.

                                                                  Having the same problems too. I was supposed to get refunded $500 and I was told by Warren Burns from BO that it was dated 7/18. A month later and nothing is showing up in my bank account. What happened was I deposited $500 and claimed the CC Bonus of 15%, which is $75. I already had free play credit and I did not know you cannot claim anymore free bonus if you have some already. Somehow because of this BO stated there was backcharg on my original deposit of $500, though that never showed up on my bank statements. This Warren Burns guy accused me of calling my bank to cancel funds and trying to cheat betonline, $75 mind you. He stated that I "will never be able to play with any bookmaker with that kind of actions".
                                                                  All of my money is still with Betonline, ~$850, and they are telling me that I have to send $575 in cash in order to get back into wagering while at the same time taking ages to give me back my $500.
                                                                  Comment
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