Gamebookers cancelled my winner bet, the loser bet stands.

**pellumb341** · 07-25-12, 11:34 AM

I don't bet on tennis , but has happened to me on football 4 times that bwin has cancelled my IN-PLAY bets due to "incorrect odd" . These bullshits,late bets,incorrect odds blahhh blahhh are quite common for bwin and their skins . Somebody HAS TO STOP them immediately

P.S i think that they has cancelled your bet to FEAR you ,because like you said you are doing well on these kind of surebets .

**Teddy_KGB** · 07-25-12, 11:54 AM

Some week ago as well I had a cancelled bet , when they said the odds was incorrect, this is it :

I placed it before the game was started, my plan was to make a surebet here as well, it started with 0-15, but the bookie did not open the game betting on that game. Verdasco made the break, and my bet was cancelled :

"Please note that the bet offer was with with incorrect odds, thus it had to be cancelled. According to our rules the company assumes no responsibility for typing, transmission and/or evaluation errors. In particular, the company reserves its right to correct obvious errors - even after the event - with the input of betting odds and/or the evaluation of betting results (e.g. odds-related, team-related, event-related errors) or declare affected bets void. The company also assumes no liability for correctness, completeness or up-to-dateness of the information services provided, for example live scores and result messages sent via e-mail or SMS. The stake is exclusively the amount confirmed and recorded by the company. In case the erroneous event/market is cancelled all bets are void and will be evaluated as “won” with odds of 1,00."

I don't think so that a 2.75 odds to a break, when Gulbis is the server, would be an obvious error. Easy to make profit if they sometimes cancel winner bets with untrue explanations.

**muffins** · 07-25-12, 01:19 PM

i think you will find bwin's "who will win the xx game " market is only meant to be open pre each game, its not open point by point during that game, thus why your bets at 15-0 or the like are cancelled and why in your gulbis v verdasco example that market didn't open.

Verdasco to break at 2.75 is the right price and should be paid. If you are sure that it was a Gulbis service game (sounds like bwin/gb are saying that it was a verdy service game) then take that one further as that price is correct.

**pellumb341** · 07-25-12, 01:22 PM

Let's assume that they are telling the truth . The question is : why they always cancel the "won bets" and never "lost bets" ? Is there somebody on this earth that got cancelled a lost bet ?

OK , let's say that the odd was incorrect . Why don't you adjust it and give me my winnings with the "real" odd ? 2.75 is wrong odd ??? OK , make it 2.50 or whatever the "real" odd is and give me my winnings

**muffins** · 07-25-12, 01:45 PM

Originally posted by pellumb341

OK , let's say that the odd was incorrect . Why don't you adjust it and give me my winnings with the "real" odd ? 2.75 is wrong odd ??? OK , make it 2.50 or whatever the "real" odd is and give me my winnings

If he was serving, then clearly 2.75 is wrong (Gulbis would have to have been 1.40 to break!) and they wouldn't correct it and give you 1.40 because you had tried to cheat them - why would they do any favours? If he served, its a clear and obvious mistake and at a big book dozens of marked up guys who bet on mistakes will have bet on it, giving the game away.

If he wasn't serving, then they can't argue palpable error as that price is correct and even if somehow 2.50 was a "correct" price its still not enough to constitute palpable error and bet cancellation. If gulbis served, raise a complaint with SBR and you will get paid your 2.75 on Verdasco breaking.

**pellumb341** · 07-25-12, 01:53 PM

I don't know who served and that's not my point.My point it that if the odd is wrong ,the bookie has no right to cancel it ,but they should adjust the new odd ....that's all !

Claiming "incorrect odds" is a well known tactic of bwin and their skins ,they claim it whatever they want without any clear reason .

**Teddy_KGB** · 07-25-12, 02:11 PM

Of course Verdasco was the receiver, now I asked them again why did they cancel it, 2.75 can't be an obvious mistake.

**Digo** · 07-25-12, 02:11 PM

Teddy you are looking for trouble with these kind of surebets... Even if they don't cancel your bets, you will be limited in a few days. Try to close your surebets using more than one bookmaker.

**Teddy_KGB** · 07-25-12, 02:19 PM

Unfortunately I don't know any other bookies who would offer game betting, which will not be closed during the actual game.

**Teddy_KGB** · 07-25-12, 02:21 PM

I tried the impossible thing , and I've sent a mail with their words, that cancel my loser bet :

"CANCEL THIS BET : 1SHJUBRBP5

I think this bet was placed after it had already been closed due to a transmission and processing delay. Such delays can lead to late bets in isolated cases, which unfortunately cannot be completely avoided. So that's why, cancel this bet. "

And the surprise, they cancelled it! Now the two bets are cancelled, but i am not happy, simply they should not cancel any accepted bet which is not error, if a bet is accepted after the 7-8 seconds delay in live betting, then unfair to say things that it was a late bet.

**Teddy_KGB** · 07-25-12, 02:27 PM

"First I would like to inform you that bet with ID:1SHJUBRBP5 is now cancelled and the funds added to your available balance. You can check the same from My bets section when you log into the website.

As stated in our previous email some times there are delays that prevent an event to be taken off the website . For that reason we reserve the right to correct any obvious error as stated in our terms and conditions.

Deadline:
The deadline for placing bets will in each case be determined by the company."

Strange, because I am sure that I placed the bet at 0-0, and then at 15-0. The two earlier bets were placed at 0-0 and 0-15, but they are settled correctly, so the circumstance was almost the same, so I really don't know.

And that deadline bullshit.. check this screen :

Game 4 is in progress (break point now), and the betting offer is still there. Now what is the point to bet here, if example now i would bet break, Player2 does the break, and then I don't know will I be paid out?? Where is the "deadline" here??? They can cancel any (winner) bets any time with this fantastic explanation : "since the bet was placed after it had already been closed due to a transmission and processing delay. Such delays can lead to late bets in isolated cases, which unfortunately cannot be completely avoided."

**caveira** · 07-25-12, 08:23 PM

Originally posted by pellumb341

Let's assume that they are telling the truth . The question is : why they always cancel the "won bets" and never "lost bets" ? Is there somebody on this earth that got cancelled a lost bet ?

OK , let's say that the odd was incorrect . Why don't you adjust it and give me my winnings with the "real" odd ? 2.75 is wrong odd ??? OK , make it 2.50 or whatever the "real" odd is and give me my winnings

Actually, i already had a cancelled lost bet at Pinnacle, i do a lot of "live arbs" and i place the Pinnacle's leg of the bet just 5-6 seconds before a goal. In the end of the game, they cancelled it saying that the bet was placed after the dead line.

**sharpcircle** · 07-26-12, 02:13 PM

Same thing happened to my buddie on bwin. They definitely use angles to take advantage in the favor.

SBR cannot even talk to them anymore to deal with disputes.

**pellumb341** · 07-26-12, 02:53 PM

Same thing happened to my buddie on bwin. They definitely use angles to take advantage in the favor.

SBR cannot even talk to them anymore to deal with disputes

Like i have stated above ,somebody has to stop bwin .

Do the mods check the threads ? No opinion from their part in this thread.

**seljak** · 07-26-12, 03:42 PM

That is a joke...play in Fonbet,they cancel winning bets after one month...and they have rated with great C in SBR.And no response from Fonbet,no response from SBR...

**pjesnik24** · 07-27-12, 07:41 AM

Originally posted by Teddy_KGB

Unfortunately I don't know any other bookies who would offer game betting, which will not be closed during the actual game.

I think unibet has it or at least had it

**Toit** · 07-28-12, 06:25 PM

I think a bettor shouldn't bet on two sides with one bookie, that's asking for trouble.
Use betfair or another market if the country you reside in allows it.

**vitalyo** · 07-29-12, 09:47 AM

Originally posted by Toit

I think a bettor shouldn't bet on two sides with one bookie, that's asking for trouble.
Use betfair or another market if the country you reside in allows it.

It's up to the players or where ever he can get the best odds . Betfair doesn't have as many games and options to bet on. I had this kind of bets 1000s of times .
Bet365 lads bwin willnill gamebookers pinny and many other UK bookmakers will allow you to bet both sides .
Unibet in LIVE betting have an option to sell your bet back . For the profit or to recover your losses ,depends on the new odds .

GL.

**zonedave** · 07-29-12, 10:11 PM

I was the one who filed a complaint with sbr regarding bwin canceling a bet after the events completion. Lou has yet to respond back to me regarding how this book can be rated b- and yet does not review any disputes.

I will wait a few more days for a response or resolution from Lou/Bwin if I hear nothing I will create a thread to warn others about bwin cheating tactics, and there unjustified rating on SBR.

**pellumb341** · 07-30-12, 05:14 AM

too many complains against bwin and still nothing from SBR . They even haven't written a single word in this thread

**sharpcircle** · 08-01-12, 03:40 PM

How is there no response from SBR??

why isn't this book downgraded considering the complaints.

**Teddy_KGB** · 08-02-12, 10:21 AM

Unfortunately SBR can't help me, because these rats don't discusses player claims with SBR anymore. I have an another cancelled bet (winner of course), on the weekend I will fill the papers and send to Gibraltar Gambling Commision, if I have any update, I will post here.

**sharpcircle** · 08-03-12, 07:33 PM

Teddy,

I understand they no longer talk to SBR. THe problem is they still have a b- rating while they are stealing from players such a yourself

**Digo** · 08-03-12, 07:52 PM

A shame to see how Gamebookers treats their customers ...

**sharpcircle** · 08-03-12, 08:42 PM

Originally posted by Digo

A shame to see how SBR treats their customers ...

fyp

**pellumb341** · 08-17-12, 10:45 AM

hey Teddy ,

what documents does GB require for verification purpose ? just a copy of ID and a utility bill ?

**Teddy_KGB** · 08-17-12, 02:44 PM

Fortunately an ID card/driver license/passport is enough, they don't verify the adress.

**pellumb341** · 08-17-12, 05:20 PM

Thanks mate

**lukahh** · 08-17-12, 05:37 PM

Teddy, this surebetting is risky.
Not only because they screw you as you described above (perhaps you had a run of successful arbs), but mainly because of the juice.

yes, in most cases if you bet on A, A will indeed be ahead at some point of the game, offering you the chance to "arb" it. but there will be cases when A is never ahead. Then you stand to lose the stake. bwin juice is high, reconsider your tactics.

**sharpcircle** · 08-18-12, 03:40 PM

SBR have anything to say on this issue(s)??

how can they be a b-....

**bookiebutcher** · 08-21-12, 07:21 PM

Bwin is paying out, so not a scam book, but I think they must be rated at D
Why is SBR so quiet about changing rates?

If that company don't want to talk to SBR about complaints, then it's clearly they are swindling..

**sharpcircle** · 08-21-12, 11:42 PM

exactly. no discussion means they don't want to justify their decisions. unfair to say the least.

sbr silence day 40