Heritage (John) all class

[Laz]

I took a payout this morning and wasn't aware that the once a month free payout for this method was only available on Tuesdays and Wednesdays. I wrote in to live chat and was told it was clearly stated on their payouts page.....which it was, so my fault and I just moved on and didn't think much more of it. A few hours later, John from Heritage calls and lets me know that the $70 fees have been reimbursed, since I was unaware of the rule. Very classy move on their part.

[5mike5]

very since gesture...good job heritage

[poker6469]

wow,that class

sweet

[robmpink]

That happened to me on my last withdrawl from them. Same situation. I didn't get an e-mail though with the $60 or $70 back. John is a good guy.