Canbet - Dormant Account

[Gunderful]

Just logged into my Canbet account and my funds have been removed due to dormant account status. No communication or warning from CS, nothing.

I have raised a complaint item via the forum form but what's people's view on here, have I lost all the funds?

Julian

[Hareeba!]

Just logged into my Canbet account and my funds have been removed due to dormant account status. No communication or warning from CS, nothing.

I have raised a complaint item via the forum form but what's people's view on here, have I lost all the funds?

Julian

Did you exhaust all your avenues to resolve it with Canbet first?

What did they say?

[BigOrange]

Yeah what did they say when you called them about it?

[lukahh]

some books have invented "inactivity fee" which they can charge you for not using the account. it is blatant way of stealing your funds.
i guess swiss banks wish they had such clause with all pre-WW2 accounts... they wouldnt need to return the money now.